Hi, I got an alert in SCE: CrashListenerPA module finds fileShare is not reachable/accessible or validation failed. Workflow name: Microsoft.SystemCenter.CM.AEM.Internal.ResponsePublisher Instance name: \\server.domain.com\ErrorData Instance ID: {793DEA63-4CAC-1AF0-69FC-72D3653F540C} Management group: SERVER_MG Try executing the 'AEM: Fix Permissions' task against the Crash Listener entity on this Management Server. So I want to run this task, but I don't know how. I found the task, but when Irun the option"Create a new task" a dialog appears. I don't know which parameters I have to choose. He also ask for a script in the dialog. Where is the script located? Please help, thanks.

Hi, The problem maybe caused the AEM folder permission. Please the share folder errordata perssion. The AEMagent and AEMusers need to have full permisson on the sharefolder. Also, you can delete this sharefolder and re-run the feature configuration wizard to recreate this share folder. HTH.

Hi, I think we have to check the members of the AEMagent and AEMusers group. Here the current situation: AEMAgent --> BUILTIN\Administrators (S-1-5-32-544) AEMUsers --> NT AUTHORITY\Authenticated Users (S-1-5-11) Sharing Permission: Everyone --> Full Control Folder Permissions: SERVER\Administrators --> Full Control AEMAgent --> Full Control AEMUser --> Special --> Traverse Folder / Exceute File; Read Attributes; Read Extended Attributes Is this correct? How to re-run the feature configuration wizard? Regards.

Hi, Delete the share folder of errordata and then run following command: SCECertPolocyConfigUtil.exe /uninstall /managementgroup <management group name>. After that, re-run the configure product feature wizard in SCE console. HTH.

Hi, very good. Now all clients send an alert: Managed Computer is not configured to use Essentials update server. No computer except the management server belong to the sce computer management group. What should I do? Remove and add all computers over the sce console? Or simply add the computers to the ad group manually? Regards.

Hi, After running configure product feature and choose domain policy, you can add computers into group manually to ensure clients can apply for SCE GPOs. HTH.

Hi, ok the computers are back. But the problem with "AEM: File Share" still exists: CrashListenerPA module finds fileShare is not reachable/accessible or validation failed. Workflow name: Microsoft.SystemCenter.CM.AEM.Internal.ResponsePublisher Instance name: \\SERVER.domain.com\ErrorData Instance ID: {793DEA63-4CAC-1AF0-69FC-72D3653F540C} Management group: SERVER_MG What can I do? Regards.

Hi, If this is the case, you can choose do not collect application error when running feature configuration wizard. After that, close the alert to see if the problem will recurent. HTH.

Hi, I closed the alert, but now the problem still exists (a new alert has been created): CrashListenerPA module finds fileShare is not reachable/accessible or validation failed. Workflow name: Microsoft.SystemCenter.CM.AEM.Internal.ResponsePublisher Instance name: \\SERVER.domain.com\ErrorData Instance ID: {793DEA63-4CAC-1AF0-69FC-72D3653F540C} Management group: SERVER_MG Any ideas? Regards.

Hi, You can right click on this alert and choose overrides->disable->for all object to close this alert. HTH.

Hi, I dont want to disabled the alert, I want to fix the problem! Can I test the folder access from the client side? Which members should be in the AEMAgent and AEMUser Group? Regards.

First, ensure the prot 51906 is available on SCE server. Then, navigate to computer which promotes this alert and perform following steps: 1. Stop opsmgr health service. 2. Delete the files under folder \..\System Center Essentials 2007\Health Service State\Health Service Store and then try to start the health service. 3. Close alert in SCE console to check ifthe problemrecurrents. Also, check the eventlog to seeif any error message associated with this alert on problematic computer.

Hi, How to ensure the availability of port 51906? I cleared the folder an wait for a new alert. Regards.

Hi, The alert is back and comes from the management server. Can I also clear the folder on the sce server? Regards.

Hi,You can disable firewall on SCE server temperarily. And then clean the folder of errordata.HTH.Jie-Feng Ren - MSFT

Hi,firewall is down, folder is empty, alert is cleared.I am waiting for the next alert ... Which members should be in the AEMAgent and AEMUser Group?Regards.odo

Hi,Are you using a proxy server in your enviroment?Bjrn Axll MVP - Advisec ABhttp://blog.advisec.com

It may be easiest to add the Data Warehouse Action Account to the Client Monitoring Action Account. After that you can can run the fix AEM Permissions Script by clicking Monitoring and selecting Crash Listner View under Agentless Exception Monitoring.The steps above should fix your problem as long as there are no firewall / VLAN issues. Enjoy

No, we dont use a proxy.odo

HiDid you ever manage to solve this? I'm getting the same error.

Hi,sorry no solution yet.Regards.odo