Acknowledge Alerts
Hello together, I am trying to figure out how I can accomplish the following but I am failing constantly since one week now. :( I have a Hyper-V host which has approx. 10 guests. I would like to get an alert when a machine went down (expected or unexpected). If the machine went back online I would like to auto acknowledge the alert/warning and instead place an informational machine that there was an unexpected shutdown of machine XYZ. How do I accomplish this? Regards, M.
November 30th, 2010 10:58am

Hi Within OpsMgr this isn't going to be straight forward - but wouldn't a simple "workaround" be to just create a rule that generates an informational alert on whatever event is generated when a server starts up from an unexpected shutdown. The out of the box "Computer Not Reachable" monitor will generate the alert on down and auto-resolve. The rule will generate the informational event when the server starts up. Or am I misunderstanding? Cheers Graham PS This assumes that you have agents on each of the guests View OpsMgr tips and tricks at http://systemcentersolutions.wordpress.com/
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November 30th, 2010 11:46am

maybe you don't see alerts when vm's reboot. This is because SCOM only alerts when the server hasn't had a heartbeat for 3 minutes. VM's can restart much faster than 3 mins. Just picking up the "unexpected" reboot event from the eventlog would do the trick (i'd prefer a warning or even critical though, but i guess that's just preference).Rob Korving http://jama00.wordpress.com/
November 30th, 2010 1:57pm

Hi, Please also check if the following information will help: Unexpected Shutdown Event for VMs: http://graycloud.com/operations-manager/unexpected-shutdown-event-for-vms-t27553.html Please Note: Since above web sites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this informationPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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December 1st, 2010 2:08am

Hello Graham, thank you for your reply. I am currently deploying agents on some of the guests to play around a little. The thing is that permissions have been delegated to some other administrators or persons, which are responsible for the hosted application on these guests. My idea was to get an information what happened to this machine (shutdown, paused or whatever might happen to a guest and whatever the MP is able to report). My main idea behing this is that I have to keep an eye on Service Levels and must be able to report any interruption of service (how long it took, reason for downtime etc.). Maybe my approach is wrong? Regards, M.
December 1st, 2010 6:09am

Hi If you install agents on these machines then you can monitor them for availability: http://systemcentersolutions.files.wordpress.com/2009/12/availability-reporting1.pdf As Rob has pointed out - sometimes a server will reboot and this will not be picked up by the Availability Monitors that SCOM has because the default setting is that an agent must miss 3 consecutive heartbeats at 1 minute intervals before an alert is generated. You can change these settings but be careful or you could start to get false positives. http://technet.microsoft.com/en-us/library/cc540380.aspx Cheers GrahamView OpsMgr tips and tricks at http://systemcentersolutions.wordpress.com/
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December 1st, 2010 6:16am

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