Cannot open document for editing in Sharepoint
Hello all. I am experiencing a frustrating issue when I try to check out a document for editing in one of our Sharepoint (running MOSS 2007, Office 2010, IE9, Win 7 x86), when I try to open the document, I receive the following message: 'Object reference
not set to an instance of an object.' and when I click OK, 'This document could not be checked out. You may not have permission to check out the document or it is already checked out or locked for editing by another user.' The second error is superfluous
because none of those conditions are true. I believe this to be a local machine issue and not related to the SP server install. Any ideas? Missing updates?Thanks, God bless! Michael C. | Using CRM 4.0, Rollup 7
May 26th, 2011 5:12pm
HI,
I suggest you to capture more details about this issue by doing the same after enabling verbose mode of logging.
Moreover please check whether a checked in version of the document exists or not.
I hope this will help you out.
Thanks,
Rahul Rashu
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May 26th, 2011 11:38pm
What version of the Office 2010 client do you have? I've seen this happen with the 64 bit version. I ended up using the 32 bit version and it's fine.Laura Rogers, MCSE, MCTS
SharePoint911: SharePoint Consulting
Blog: http://www.sharepoint911.com/blogs/laura
Twitter: WonderLaura
Beginning SharePoint 2010: Building Business Solutions with SharePoint
May 26th, 2011 11:55pm
What version of the Office 2010 client do you have? I've seen this happen with the 64 bit version. I ended up using the 32 bit version and it's fine.Laura Rogers, MCSE, MCTS
SharePoint911: SharePoint Consulting
Blog: http://www.sharepoint911.com/blogs/laura
Twitter: WonderLaura
Beginning SharePoint 2010: Building Business Solutions with SharePoint
Free Windows Admin Tool Kit Click here and download it now
May 26th, 2011 11:55pm
No checked in versions exist for any of these documents. I receive the same error when I try to check out any item in this sites' libraries. How do you enable verbose logging?Thanks, God bless! Michael C. | Using CRM 4.0, Rollup 7
May 27th, 2011 9:12am
No checked in versions exist for any of these documents. I receive the same error when I try to check out any item in this sites' libraries. How do you enable verbose logging?Thanks, God bless! Michael C. | Using CRM 4.0, Rollup 7
Free Windows Admin Tool Kit Click here and download it now
May 27th, 2011 9:12am
Office 2010 32 bit. This 'broke' when I did a re-install of Win 7 via WDS. I assume it is some configuration oddity but can't pin it down.Thanks, God bless! Michael C. | Using CRM 4.0, Rollup 7
May 27th, 2011 9:13am
Office 2010 32 bit. This 'broke' when I did a re-install of Win 7 via WDS. I assume it is some configuration oddity but can't pin it down.Thanks, God bless! Michael C. | Using CRM 4.0, Rollup 7
Free Windows Admin Tool Kit Click here and download it now
May 27th, 2011 9:13am
Hi,
Then I will suggest you to check in them and then try to check out them.
You can enable versobe mode of logging by logging into central admin-->Operations-->diagonistic Logging. Alternatively you can use STSADM command as well.Refer this
http://technet.microsoft.com/en-us/library/cc261740(office.12).aspx
Hope this will help you out.
Thanks,
Rahul Rashu
May 27th, 2011 9:18am
Hi,
Then I will suggest you to check in them and then try to check out them.
You can enable versobe mode of logging by logging into central admin-->Operations-->diagonistic Logging. Alternatively you can use STSADM command as well.Refer this
http://technet.microsoft.com/en-us/library/cc261740(office.12).aspx
Hope this will help you out.
Thanks,
Rahul Rashu
Free Windows Admin Tool Kit Click here and download it now
May 27th, 2011 9:18am
Rashu,
I just created a new document and when I tried to check it in received this error in Word: Cannot perform this operation. The file is no longer checked out or has been deleted. It will not let me check in.Thanks, God bless! Michael C. | Using CRM 4.0, Rollup 7
May 27th, 2011 9:43am
Rashu,
I just created a new document and when I tried to check it in received this error in Word: Cannot perform this operation. The file is no longer checked out or has been deleted. It will not let me check in.Thanks, God bless! Michael C. | Using CRM 4.0, Rollup 7
Free Windows Admin Tool Kit Click here and download it now
May 27th, 2011 9:43am
I think this may be an error entry related to my issue from the logs:
w3wp.exe (0x19D8) 0x3E68 CMS
Publishing 8x0a High AppDomainUnloadListener.RegisterSelf() entered lock(this=64880701)Thanks, God bless! Michael C. | Using CRM 4.0, Rollup 7
May 27th, 2011 9:56am
I think this may be an error entry related to my issue from the logs:
w3wp.exe (0x19D8) 0x3E68 CMS
Publishing 8x0a High AppDomainUnloadListener.RegisterSelf() entered lock(this=64880701)Thanks, God bless! Michael C. | Using CRM 4.0, Rollup 7
Free Windows Admin Tool Kit Click here and download it now
May 27th, 2011 9:56am
Hi,
Whether the document library you are using is OOB or you are using a customized one?
If you are using a customized one then I would suggest you to use the OOB one and do let us knwo the results.
Thanks,
Rahul Rashu
May 29th, 2011 8:00am
Hi Gryphoenix,
It seems to be the Alternate Access Mappings settings issue and you need to change the Internal URL to the Fully Qualified Domain Names (FQDN).
There is a similar post discussing about the “Check Out”/”Check In” issues and you can check it,
http://social.technet.microsoft.com/Forums/en-IE/sharepointgeneral/thread/505322bc-3987-422b-a26f-17a8ddedad77
And there is another article related to the issue of “Check Out” through the ISA Server,
http://blogs.technet.com/b/isablog/archive/2008/10/02/unable-to-check-out-a-document-in-moss-2007-published-through-isa-server-2006.aspx
Thanks & Regards,
Daniel
Free Windows Admin Tool Kit Click here and download it now
May 31st, 2011 11:18am
Hm. Now it's working for me, randomly. I can't think of any recent changes. Go figure...Thanks, God bless! Michael C. | Using CRM 4.0, Rollup 7
May 31st, 2011 11:21am
We are already using the FQDN across our org. Also, users with the exact sofware configuration as I have were able to check out the document. It's currently working correctly so I don't know what the actual problem was!Thanks, God bless! Michael C. | Using CRM 4.0, Rollup 7
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May 31st, 2011 11:22am
So, as randomly as it worked, it's not working again. Same errors as described above.Thanks, God bless! Michael C. | Using CRM 4.0, Rollup 7
June 1st, 2011 10:42am
I captured the following using Fiddler. Any ideas??
---
HTTP/1.1 500 Internal Server Error
Cache-Control: private
Content-Length: 566
Content-Type: text/xml; charset=utf-8
Server: Microsoft-IIS/7.5
X-AspNet-Version: 2.0.50727
Persistent-Auth: true
X-Powered-By: ASP.NET
MicrosoftSharePointTeamServices: 12.0.0.6421
Date: Wed, 01 Jun 2011 16:36:00 GMT
<?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Body><soap:Fault><faultcode>soap:Server</faultcode><faultstring>Exception
of type 'Microsoft.SharePoint.SoapServer.SoapServerException' was thrown.</faultstring><detail><errorstring xmlns="http://schemas.microsoft.com/sharepoint/soap/">Object reference not set to an instance of an object.</errorstring></detail></soap:Fault></soap:Body></soap:Envelope>
Thanks, God bless! Michael C. | Using CRM 4.0, Rollup 7
Free Windows Admin Tool Kit Click here and download it now
June 1st, 2011 1:03pm
Wow. I was connecting via HTTP and not HTTPS. This is why I could not check out any documents. So, for anyone with this problem, see if connecting via HTTPS solves your problem.Thanks, God bless! Michael C. | Using CRM 4.0, Rollup 7
June 1st, 2011 1:27pm