Client Deployment Failure
Hi All,
I am getting following error while installing clients through client push.
Failed to download file over WINHTTP at address
Kindly, suggest how to troubleshoot it. THanks.
May 12th, 2011 4:22pm
Please provide some more information in your questions. Otherwise it's not possible to help you at all. See:
http://support.microsoft.com/kb/555375/en-us
Is that bold line taken from ccmsetup.log? If so: please provide a snippet of that part of the log. ThanksTorsten Meringer | http://www.mssccmfaq.de
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May 12th, 2011 4:43pm
Following is the error from ccm.log
---> Attempting to connect to administrative share '\\x.x.x.x\admin$' using account 'xx\xxxx' SMS_CLIENT_CONFIG_MANAGER 5/13/2011 9:44:29 AM 5428 (0x1534)
---> WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account XX\XXXX (00000035) SMS_CLIENT_CONFIG_MANAGER 5/13/2011 11:59:48 AM 3276 (0x0CCC)
---> WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account XX\XXXX (00000035) SMS_CLIENT_CONFIG_MANAGER 5/13/2011 11:59:48 AM 3276 (0x0CCC)
---> Trying the 'best-shot' account which worked for previous CCRs (index = 0x1) SMS_CLIENT_CONFIG_MANAGER 5/13/2011 9:44:25 AM 5116 (0x13FC)
---> Attempting to connect to administrative share '\\x.x.x.x\admin$' using account 'xx\xxxx' SMS_CLIENT_CONFIG_MANAGER 5/13/2011 9:44:25 AM 5116 (0x13FC)
---> WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account xx\xxxx (00000035) SMS_CLIENT_CONFIG_MANAGER 5/13/2011 9:44:29 AM 5428 (0x1534)
---> WNetAddConnection2 failed (LOGON32_LOGON_INTERACTIVE) using account xx\xxxx (00000035) SMS_CLIENT_CONFIG_MANAGER 5/13/2011 9:44:29 AM 5428 (0x1534)
---> The device x.x.x.x does not exist on the network. Giving up SMS_CLIENT_CONFIG_MANAGER 5/13/2011 9:44:29 AM 5428 (0x1534)
---> Trying the 'best-shot' account which worked for previous CCRs (index = 0x1) SMS_CLIENT_CONFIG_MANAGER 5/13/2011 9:44:29 AM 5428 (0x1534)
---> Attempting to connect to administrative share '\\x.x.x.x\admin$' using account 'xx\xxxx' SMS_CLIENT_CONFIG_MANAGER 5/13/2011 9:44:29 AM 5428 (0x1534)
---> WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account xx\xxxx (00000035) SMS_CLIENT_CONFIG_MANAGER 5/13/2011 9:44:31 AM 4272 (0x10B0)
---> WNetAddConnection2 failed (LOGON32_LOGON_INTERACTIVE) using account xx\xxxx (00000035) SMS_CLIENT_CONFIG_MANAGER 5/13/2011 9:44:31 AM 4272 (0x10B0)
---> The device x.x.x.x does not exist on the network. Giving up SMS_CLIENT_CONFIG_MANAGER 5/13/2011 9:44:31 AM 4272 (0x10B0)
---> Trying the 'best-shot' account which worked for previous CCRs (index = 0x1) SMS_CLIENT_CONFIG_MANAGER 5/13/2011 9:44:31 AM 4272 (0x10B0)
May 13th, 2011 10:12am
I do not see any connection between your initial question and that part of the logfile, but anyhow ...
Have you already tried a very simple troubleshooting step? Have you tried that manually: "Attempting to connect to administrative share '\\x.x.x.x\admin$' using account 'xx\xxxx' "?Torsten Meringer | http://www.mssccmfaq.de
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May 13th, 2011 10:24am
Thanks for the reply. Actually the first message that I shared was from the report
Client Deployment Failure Report.
Whereas the second message is taken from ccm.log.
No I have not tried manually. Do I need to do this from the client machine?
May 13th, 2011 10:44am
No. Just think about the things that were going on ... the siteserver tried to push the client to a remote computer. Try mapping a network drive from the siteserver to the remote computer.Torsten Meringer | http://www.mssccmfaq.de
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May 13th, 2011 11:39am
Hi Geek,
Please find following article it will help for you to fix this issue
http://support.microsoft.com/kb/925282
cheers
chanaka
May 15th, 2011 10:10am
Thanks for the replies. But, the article does not seem to solve my problem. Following are the errors that I am constantly getting on clients which are failing installation.
WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account
DOMAIN\Account (00000035)
WNetAddConnection2 failed (LOGON32_LOGON_INTERACTIVE) using account
DOMAIN\Account (00000035)
I have searched a lot, but could not seem to find anything.
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May 17th, 2011 8:37am
Hello!
May 17th, 2011 5:01pm
And another question from you where you did not provide enough details to assist you. Have you tried what I suggested above? Well I don't see any reply to that ...
Torsten Meringer | http://www.mssccmfaq.de
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May 17th, 2011 6:17pm
Yes, network drive can be mapped and accessed.
After the above two errors, I get following errors:
---> The device MACHINE_NAME does not exist on the network. Giving up
---> ERROR: Unable to access target machine for request: "BXWOSKZJ", machine name: "MACHINE_NAME", access denied or invalid network path.
STATMSG: ID=3015 SEV=W LEV=M SOURCE="SMS Server" COMP="SMS_CLIENT_CONFIG_MANAGER" SYS=SMS_MACHINE_NAME SITE=SITE_CODE PID=1880 TID=4892 GMTDATE=Wed May 18 07:24:13.165 2011 ISTR0="MACHINE_NAME"
ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0
Retry request id for "BXWOSKZJ" set to "MACHINE_FQDN"
Stored request "MACHINE_FQDN", machine name "MACHINE_NAME", in queue "Retry".
If this can help. Thanks in advance.
May 18th, 2011 10:37am
Hi,
Please check if there is network issue and the folder path length is long than the windows limitation.
Regards,
Sabrina
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May 19th, 2011 12:52pm
Thanks for the reply. No, it is not the case. I have checked. Could it be because the machines are offline?
May 22nd, 2011 10:18pm
Well ... ConfigMgr can't do any magic. The client cannot be pushed if the machine is offline. But you're the only one that can check that ...Torsten Meringer | http://www.mssccmfaq.de
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May 22nd, 2011 10:33pm
Nevermind. I will figure out. Cheers.
May 28th, 2011 11:07pm
It would be useful to others, if you posted what you did to solve the issue.http://www.enhansoft.com/
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May 29th, 2011 5:40pm
I am yet to solve it Garth, but I will definitely share once I am through with it. Cheers.
May 30th, 2011 3:29pm
Hi Geek Seek....did you manage to solve this problem yet? I'm sitting with ecxactly the same problem on some clients
WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account
DOMAIN\Account (00000035)
WNetAddConnection2 failed (LOGON32_LOGON_INTERACTIVE) using account
DOMAIN\Account (00000035)
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August 12th, 2011 6:08am