Hi,

I recently started to create an Intune environment for my company. We are migrating to Windows 8.1, however I found some issues concerning Windows 8.1 and the Intune company portal. 

I'm currently using a Windows 7 laptop, and I don't have any problems whatsoever to interact with Windows Intune. However, every user with Windows 8.1 (and automatically IE 11) cannot see any apps deployed in the company portal. I do know for sure they are correctly deployed for these users, but they cannot access the apps. They only see the standard (empty) company portal. Is this a known issue?

I think it's very strange because the admin panel can detect the OS as Windows 8.1, but when these computers access a site like: supportdetails dotCOM, the OS recognized by the browser is Windows NT. Is this normal as wel?

I really hope you can help me with this issue, because we would like to go in production with Windows Intune fairly shortly.

Kind Regards,

Tijl 

Hi Tijl,

Are you enrolling these 8.1 clients with the full client or via Workplace Join "Turn on" feature?

Thanks,

Hi Jon,

We are enrolling them using the full client. We cannot get the "Turn On" feature to work properly. It gives the following message: "Confirm you are using the correct sign-in info,...".

However when enrolling it using the client installation, the option to "turn on" is disabled, and Intune seems to work just fine...

We are currently using the developer tools in IE10 to give users the opportunity to see and install the apps.

Kind Regards,

Tijl

Hi,

This is a known issue with Windows 8.1 and the portal.  You can use the Company Portal Application available in the Microsoft Store to see all the applications (MSI/EXE's) that aren't showing or continue to use the browser in IE10 mode.

Once you set the browser to IE10 once, and choose the machine you are installing software on it won't need to be set in IE10 mode anymore.  It's a one time setting (unless you wipe/remove cookies from your machine)

T