Surely this is possible. I'm trying to create a custom SCCM console that points to a specific collection (for helpdesk users). I have created a console that list only certainitems and chosen collections from that list. I have then done a New Window from Here from my specific collection (see link http://scug.be/blogs/sccm/archive/2008/07/16/building-a-custom-configmgr-2007-admin-console.aspx). However when I open the Console I keep getting all the Collections at the root level and not my specific collection. It can't be that difficult..can it? Thanks

Bagowarrior,Just creating the custom MMC will not limit the collections that they are able to see.Experiment with giving them INSTANCE permissions on a few ROOT level collections and removing their CLASS permissions for the COLLECTIONS class.An example configuration:As administrator, Right-click on the collections node, and choose properties.On the security tab, confirm your test account does not have any permissions listed (if it's even in the list).Click Apply and then OK.Right-click on one of the ROOT collections (in a default configuration, All Systems would be at the Root Level), choose properties, and navigate to the Security TabFor the "Instance Security Rights", click the yellow star-burst and add your test user the list with Read, Read resource.Login with your test account and open the console. You should only see the one collection you gave permissions to see.Of course, this is all dependent on them having the proper group permissions on the server (Test accont needs to be added to SMS Admins group and maybe even DCOM)nick

Hi,there is an example here - http://scug.dk/blogs/configurationmanager/archive/2009/07/09/configuration-manager-2007-defining-the-service-helpdesk-role.aspxKent Agerlund | http://scug.dk/members/Agerlund/default.aspx | The Danish community for System Center products