Email notification not working

Hello,

Email notification is not working on my sharepoint 2013.

I have done everything advised in this link: (http://social.technet.microsoft.com/Forums/en-US/5cf67097-a547-4724-bc86-e3757b4e199f/email-not-sent?forum=sharepointadmin) yet notification is not sending both on Task List and workflow.

Must I have exchange server?

Please can you explain more about "Outgoing Email" and "Outbound SMTP Server" if I have to configure it somewhere before using it.

Please help.

Thanks in advance.

Tony.

January 8th, 2014 9:27am

You do not need an Exchange server, but you do need a mail server that accepts anonymous senders (as SharePoint cannot authenticate to a mail server).

In Central Administration on SharePoint, go to System Settings -> Configure outgoing e-mail settings. From here, you need to specify the name of the SMTP Server (again, which must accept anonymous email) that you can send to, as well as provide a From and Reply To address for all emails.

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January 8th, 2014 10:10am

You do not have to have Exchange Server in order for outgoing email to work.  You do need some kind of mail server though.  If you have Lotus Notes, it can be configured to server your SMTP services for the SharePoint farm just fine.  If you don't have a mail server at all, you would need to configure the SMTP service feature on one of your Windows servers in order to be able to configure SharePoint to use it.  Usually the SMTP configuration work is done by your company's mail server team and they just tell you what server to connect to, but the bottom line is that without an SMTP server in your environment, you cannot send email from SharePoint.
January 8th, 2014 10:17am

Thanks All,

I already configured the SMTP on IIS 6.0 Manager, below is the screen. Please help me check where the error is or may explain the best way to configure this.

Thanks in advance!!!

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January 8th, 2014 10:36am

It should be as simple as pointing SharePoint to your IIS SMTP Virtual Server:

http://blogs.technet.com/b/yashgoel-msft/archive/2012/10/26/configuring-outgoing-email-settings-in-sharepoint-with-gmail-smtp.aspx

January 8th, 2014 10:43am

Thanks for your response, I have gone through the link too. This is my web application outgoing email setting:

I still don't know why email is not working, please help me check.

Thanks for your help.

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January 8th, 2014 10:58am

Is mail.tasksystemsltd.com the IIS SMTP server? Make sure to fill in a Reply To address. You may also want to specifically include the SharePoint server(s) in the Relay Restrictions to Allow Relay.
January 8th, 2014 11:00am

Hello,

I really appreciate your talking time to help.

Do I need to create new SMTP server in IIS? Please help check the setting in the following screen shots.

Thanks alot.

Tony.

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January 8th, 2014 11:28am

Okay, point your Outgoing SMTP Settings in SharePoint at "TESTLAB" (the server hosting the IIS SMTP Service).
January 8th, 2014 11:30am

Hello,

I have done that, still no email is going through:

Do I need to set anything on IIS Manager like the below screen shot?

I really appreciate your attention.

Thank you.

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January 8th, 2014 12:50pm

You don't use IIS Settings to make modifications to SharePoint sites (the only thing you should do with IIS is modify Site Bindings after making an AAM binding change).

The only settings that count are in Central Administration.

First, make sure you have SMTP logging enabled on your IIS SMTP Virtual Server. Then try to send an email using the PowerShell function (a bit down on the page) here: http://www.sharepointdiary.com/2012/01/how-to-send-email-using-sputility-sendemail.html

Examine the SMTP Service logs located in %system32%\LogFiles, either post them here or see if they are rejecting the email.

Your IIS SMTP Server also must be listening on port 25. SharePoint does not do SSL/TLS

January 8th, 2014 1:59pm

Hello,

Good day,

I receive this error when I test send email using power shell

Thanks alot.

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January 9th, 2014 6:08am

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