End-user item search limit @ 250, increase?

Hello,

 I am wondering if there is a way to increase the limit of items returned for a search from 250 to something more?

 Example -

  • UserA has a mailbox. 3000+ emails, 1 year worth of data in the Inbox.
  • UserA has his Outlook configured in "online" mode (cache disabled). "Improve search speed by limiting the number of results shown" is disabled as well (in the Options > Search). 
  • UserA runs a search for letter "a".
  • Search returns 250 items - no option to get more at the bottom of search results.
  • UserA logs in to OWA.
  • Runs a search for letter "a" again.
  • OWA returns 250 items and says "If you can't find what you were looking for, please try more specific terms"

 Exception -

If UserA puts his Outlook in cached mode, and allows it to cache everything, the search (performed locally by the indexer on UserA's machine) will find way more than 250 items.

 This behavior is observed in Outlook 2010 and Outlook 2013.
 This was not an issue when UserA was on Exchange 2010 - when the user clicked "Get More" after the initial results from Search, it would load everything else it found.

 Question - Where on the Exchange server can I modify the setting for this, and is it modifiable?

 Answers similar to "have user use more specific terms" or "have user specify a time range" are not what I am looking for. This worked in 2010 and having to tell the user to use more specific terms will equal to a disaster.

Please advise, thanks.

December 10th, 2013 1:15am

Hello,

I'm afraid that there is no way to modify the setting.

Free Windows Admin Tool Kit Click here and download it now
December 11th, 2013 7:44am

Is it something that can be requested as a feature for the coming up SP/CU?
December 12th, 2013 5:01pm

Hello,

Sorry for delayed response.

At present, there is no related sp/cu to modify the setting.

Free Windows Admin Tool Kit Click here and download it now
December 17th, 2013 7:48am

I ran into this limitation as well. If the client is in non-cached Exchange mode it will only return 250 search results.

I've tested this with Outlook 2007 and Outlook 2013.  I'm not sure why this changed or if it is even mentioned in Exchange 2013 documentation. It is a headache for sure.

January 3rd, 2014 12:09am

Hello,

I'm afraid that there is no way to modify the se

Free Windows Admin Tool Kit Click here and download it now
June 10th, 2014 1:19pm

What should we tell our users who have been extensively using search for years without limit? After purchasing new servers with the latest version of Microsoft Exchange, one of the most important and frequently-used features has actually been crippled. Is it your advice that we tell our customers to avoid Exchange 2013? And Office365 as well?
October 17th, 2014 12:32am

Is this stil the case?

On my local PC with Win 8.1 and Office 2013 Pro Plus, my Outlook is able to show more than 250 results.

Is this specific to Office 2013 on Remote Desktop servers (2012 R2) running up against an Exchange 2013??

Regards

Free Windows Admin Tool Kit Click here and download it now
October 21st, 2014 2:04pm

Dears,

I have Exchange 2013 CU6, searching by old terms (One year ago) in my mailbox give me no results.

Even if I change the time range of te search.

May be the "Fast Search Engine" is a step back for Exchange Team.

March 7th, 2015 12:58am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics