I've been trying to setup mobile device management through Intune with SCCM SP1 and have been having problems trying to enroll devices.  I have Dirsync and the Intune connector in SCCM setup and enabled for Android and IOS.  But, when I try to enroll a device I get the following errors in the dmpdownloader log:

When I try to enroll an IPad:

ERROR: Service health log: APNS certificate for account id 'XXXX-XXXX-XXXX-XXXXXX' is missing or invalid

When I try to enroll an Android I get the following error:

ERROR: Service health log: Failed to load Enrollment Policy for accountId 'XXXX-XXXX-XXXX-XXXXXX'

I've tried using different user accounts.  My accounts are syncing OK to Intune with the correct UPN.  I can login to Intune OK with the accounts.  I've tried re-creating the APNS cert.  I've tried disabling and re-enabling the Android and IOS connector in SCCM.  I've verified the accounts are in SCCM and in the collection that is configured to enroll devices.  I'm stuck, and not sure where to go from this point.  Any help is appreciated.

Have you read this: http://social.technet.microsoft.com/Forums/de-DE/2b957a1b-5ad4-42d0-a2a8-ec3f837a1aa0/ios-enrollment-service-not-supported?forum=windowsintuneprod

Because you are having difficulty with both iOS and Android this would seem perhaps to be a general issue rather than device specific.

The dmpdownloader.log file deals with messages downloaded from Intune (not much success there). What does the dmpuploader.log file say (this should verify that the Intune Connector is able to upload policy to the Windows Intune service)?

Have you tried re-creating the entire Windows Intune Connector ie add and remove the Windows Intune Connector site system role (not to be confused with the Intune Subscription on which you carry out device-specific configuration)?

When you add the Connector again verify the installation in the Sitecomp.log

I have looked at that post as well.  Unfortunately I am having the problem with Android, not just IOS.  So, I'm not sure this is going to get to the root of my problem.

Hi Edd,

Please open a support case so we can assist you in resolving your issue.

Thanks,