Some PC get the cleint and work just fine others get an error of "Failed to find DP locations from MP 'RD-SCCM12R2.rds.eu.sony.com' with error 0x80004005, status code 403"

Some backgorund info.

Only 1 site, one SCCM, one MP, one DP

No active directory integration, so it works through DNS

<![LOG[CCM_POST 'HTTP://SCCM12R2.abc.eu.company.com/ccm_system/request']LOG]!><time="16:03:39.765-60" date="07-02-2015" component="ccmsetup" context="" type="1" thread="6260" file="httphelper.cpp:806">
<![LOG[Failed to receive ccm message response. Status code = 403]LOG]!><time="16:04:02.453-60" date="07-02-2015" component="ccmsetup" context="" type="2" thread="6260" file="httphelper.cpp:1692">
<![LOG[GetDPLocations failed with error 0x80004005]LOG]!><time="16:04:02.453-60" date="07-02-2015" component="ccmsetup" context="" type="3" thread="6260" file="siteinfo.cpp:558">
<![LOG[Failed to get DP locations as the expected version from MP 'SCCM12R2.abc.eu.company.com'. Error 0x80004005]LOG]!><time="16:04:02.453-60" date="07-02-2015" component="ccmsetup" context="" type="2" thread="6260" file="ccmsetup.cpp:11205">
<![LOG[Failed to find DP locations from MP 'SCCM12R2.abc.eu.company.com' with error 0x80004005, status code 403. Check next MP.]LOG]!><time="16:04:02.453-60" date="07-02-2015" component="ccmsetup" context="" type="2" thread="6260" file="ccmsetup.cpp:11056">
<![LOG[Only one MP SCCM12R2.abc.eu.company.com is specified. Use it.]LOG]!><time="16:04:02.453-60" date="07-02-2015" component="ccmsetup" context="" type="1" thread="6260" file="ccmsetup.cpp:10043">
<![LOG[Have already tried all MPs. Couldn't find DP locations.]LOG]!><time="16:04:02.453-60" date="07-02-2015" component="ccmsetup" context="" type="3" thread="6260" file="ccmsetup.cpp:11085">
<![LOG[GET 'HTTP://SCCM12R2.abc.eu.company.com/CCM_Client/ccmsetup.cab']LOG]!><time="16:04:02.453-60" date="07-02-2015" component="ccmsetup" context="" type="1" thread="6260" file="httphelper.cpp:806">
<![LOG[Failed to successfully complete WinHttp request. (StatusCode at WinHttpQueryHeaders: 403)]LOG]!><time="16:04:02.579-60" date="07-02-2015" component="ccmsetup" context="" type="3" thread="6260" file="state.h:69">
<![LOG[DownloadFileByWinHTTP failed with error 0x80004005]LOG]!><time="16:04:02.579-60" date="07-02-2015" component="ccmsetup" context="" type="3" thread="6260" file="httphelper.cpp:1080">
<![LOG[Failed to get client version for sending state messages. Error 0x8004100e]LOG]!><time="16:04:02.579-60" date="07-02-2015" component="ccmsetup" context="" type="2" thread="6260" file="state.cpp:178">
<![LOG[Params to send '5.0.8239.1001 Deployment Error 0x80004005. Url HTTP://SCCM12R2.abc.eu.company.com/CCM_Client/ccmsetup.cab']LOG]!><time="16:04:02.579-60" date="07-02-2015" component="ccmsetup" context="" type="0" thread="6260" file="state.cpp:215">
<![LOG[Sending Fallback Status Point message to 'SCCM12R2.abc.eu.company.com', STATEID='308'.]LOG]!><time="16:04:02.579-60" date="07-02-2015" component="ccmsetup" context="" type="1" thread="6260" file="state.cpp:284">
<![LOG[<ClientDeploymentMessage ErrorCode="0"><Client Baseline="1" Platform="2"/></ClientDeploymentMessage>]LOG]!><time="16:04:02.579-60" date="07-02-2015" component="ccmsetup" context="" type="1" thread="6260" file="statedetails.cpp:108">
<![LOG[Request failed: 403 Forbidden
]LOG]!><time="16:04:30.000-60" date="07-02-2015" component="FSPStateMessage" context="" type="3" thread="6260" file="fsputillib.cpp:1347">
<![LOG[Failed to send message to FSP. Error 0x80004005]LOG]!><time="16:04:30.000-60" date="07-02-2015" component="ccmsetup" context="" type="3" thread="6260" file="state.cpp:327">
<![LOG[Failed to send status 308. Error (80004005)]LOG]!><time="16:04:30.000-60" date="07-02-2015" component="ccmsetup" context="" type="3" thread="6260" file="state.cpp:242">
<![LOG['Configuration Manager Client Retry Task' is scheduled to run at 07/02/2015 09:04:30 PM (local) 07/02/2015 08:04:30 PM (UTC) time with arguments ' /ForceInstall /config:MobileClient.tcf /RetryWinTask:1'.]LOG]!><time="16:04:30.000-60" date="07-02-2015" component="ccmsetup" context="" type="1" thread="6304" file="wintask.cpp:327">
<![LOG[ITaskService::GetFolder failed with 0x80070003]LOG]!><time="16:04:30.000-60" date="07-02-2015" component="ccmsetup" context="" type="3" thread="6304" file="wintask.cpp:636">
<![LOG[CcmSetup failed with error code 0x80004005]LOG]!><time="16:04:30.546-60" date="07-02-2015" component="ccmsetup" context="" type="1" thread="6304" file="ccmsetup.cpp:10802">

How do i fix this ?

Can you look at the IIS log. You are getting 403 this mean access denied.

The IIS log can be found here:C:\inetpub\logs\LogFiles\W3SVC1

You can also from the computer that you get the error try the following:

http://<ServerName>/sms_mp/.sms_aut?mplist 

http://<ServerName>/sms_mp/.sms_aut?mpcert

Hope this help you get started.

• Edited by Frederick Dicaire 15 hours 16 minutes ago

Thanks, looking at the files in the C:\inetpub\logs\LogFiles\W3SVC1,

one created today, no errors in it, no meantion of 403 or denied access.

http://<ServerName>/sms_mp/.sms_aut?mplist 

http://<ServerName>/sms_mp/.sms_aut?mpcert

Both works fine.

and another client ginig this log.

']LOG]!><time="17:31:27.594-60" date="07-02-2015" component="ccmsetup" context="" type="0" thread="3128" file="siteinfo.cpp:96">
<![LOG[Sending message header '<Msg SchemaVersion="1.1"><ID>{B669E9D9-7F6E-4254-8CA0-0093C4560A7E}</ID><SourceID></SourceID><SourceHost>XOWENW7</SourceHost><TargetAddress>mp:[http]MP_LocationManager</TargetAddress><ReplyTo>direct:AOWENW7:LS_ReplyLocations</ReplyTo><Priority>3</Priority><Timeout>600</Timeout><ReqVersion>5931</ReqVersion><TargetHost>SCCM12R2.abc.eu.company.com</TargetHost><TargetEndpoint>MP_LocationManager</TargetEndpoint><ReplyMode>Sync</ReplyMode><Protocol>http</Protocol><SentTime>2015-07-02T16:31:27Z</SentTime><Body Type="ByteRange" Offset="0" Length="1558"/><Hooks><Hook3 Name="zlib-compress"/></Hooks><Payload Type="inline"/></Msg>']LOG]!><time="17:31:27.609-60" date="07-02-2015" component="ccmsetup" context="" type="0" thread="3128" file="siteinfo.cpp:185">
<![LOG[CCM_POST 'HTTP://SCCM12R2.abc.eu.company.com/ccm_system/request']LOG]!><time="17:31:27.609-60" date="07-02-2015" component="ccmsetup" context="" type="1" thread="3128" file="httphelper.cpp:806">
<![LOG[GetDPLocations failed with error 0x80072ee7]LOG]!><time="17:31:27.609-60" date="07-02-2015" component="ccmsetup" context="" type="3" thread="3128" file="siteinfo.cpp:558">
<![LOG[Failed to get DP locations as the expected version from MP 'SCCM12R2.abc.eu.company.com'. Error 0x80072ee7]LOG]!><time="17:31:27.609-60" date="07-02-2015" component="ccmsetup" context="" type="2" thread="3128" file="ccmsetup.cpp:11205">
<![LOG[Failed to find DP locations from MP 'SCCM12R2.abc.eu.company.com' with error 0x80072ee7, status code 200. Check next MP.]LOG]!><time="17:31:27.609-60" date="07-02-2015" component="ccmsetup" context="" type="2" thread="3128" file="ccmsetup.cpp:11056">
<![LOG[Only one MP SCCM12R2.abc.eu.company.com is specified. Use it.]LOG]!><time="17:31:27.609-60" date="07-02-2015" component="ccmsetup" context="" type="1" thread="3128" file="ccmsetup.cpp:10043">
<![LOG[Have already tried all MPs. Couldn't find DP locations.]LOG]!><time="17:31:27.609-60" date="07-02-2015" component="ccmsetup" context="" type="3" thread="3128" file="ccmsetup.cpp:11085">
<![LOG[GET 'HTTP://SCCM12R2.abc.eu.company.com/CCM_Client/ccmsetup.cab']LOG]!><time="17:31:27.609-60" date="07-02-2015" component="ccmsetup" context="" type="1" thread="3128" file="httphelper.cpp:806">
<![LOG[Failed to send HTTP request. (Error at WinHttpSendRequest: 12007)]LOG]!><time="17:31:27.609-60" date="07-02-2015" component="ccmsetup" context="" type="2" thread="3128" file="httphelper.cpp:1213">
<![LOG[WinHttpRequestReponse failed with a non-recoverable failure, 12007]LOG]!><time="17:31:27.609-60" date="07-02-2015" component="ccmsetup" context="" type="3" thread="3128" file="httphelper.cpp:1265">
<![LOG[DownloadFileByWinHTTP failed with error 0x80072ee7]LOG]!><time="17:31:27.609-60" date="07-02-2015" component="ccmsetup" context="" type="3" thread="3128" file="httphelper.cpp:1080">
<![LOG[Failed to get client version for sending state messages. Error 0x8004100e]LOG]!><time="17:31:27.609-60" date="07-02-2015" component="ccmsetup" context="" type="2" thread="3128" file="state.cpp:178">
<![LOG[Params to send '5.0.8239.1001 Deployment Error 0x80072ee7. Url HTTP://SCCM12R2.abc.eu.company.com/CCM_Client/ccmsetup.cab']LOG]!><time="17:31:27.609-60" date="07-02-2015" component="ccmsetup" context="" type="0" thread="3128" file="state.cpp:215">
<![LOG[Sending Fallback Status Point message to 'SCCM12R2.abc.eu.company.com', STATEID='308'.]LOG]!><time="17:31:27.609-60" date="07-02-2015" component="ccmsetup" context="" type="1" thread="3128" file="state.cpp:284">
<![LOG[<ClientDeploymentMessage ErrorCode="0"><Client Baseline="1" Platform="2"/></ClientDeploymentMessage>]LOG]!><time="17:31:27.609-60" date="07-02-2015" component="ccmsetup" context="" type="1" thread="3128" file="statedetails.cpp:108">
<![LOG[sending with winhttp failed; 80072ee7]LOG]!><time="17:31:27.609-60" date="07-02-2015" component="FSPStateMessage" context="" type="3" thread="3128" file="fsputillib.cpp:1303">
<![LOG[Failed to send message to FSP. Error 0x80072ee7]LOG]!><time="17:31:27.609-60" date="07-02-2015" component="ccmsetup" context="" type="3" thread="3128" file="state.cpp:327">
<![LOG[Failed to send status 308. Error (80072EE7)]LOG]!><time="17:31:27.609-60" date="07-02-2015" component="ccmsetup" context="" type="3" thread="3128" file="state.cpp:242">
<![LOG['Configuration Manager Client Retry Task' is scheduled to run at 07/02/2015 10:31:27 PM (local) 07/02/2015 09:31:27 PM (UTC) time with arguments ' /ForceInstall /config:MobileClient.tcf /RetryWinTask:1'.]LOG]!><time="17:31:27.609-60" date="07-02-2015" component="ccmsetup" context="" type="1" thread="9272" file="wintask.cpp:327">
<![LOG[ITaskService::GetFolder failed with 0x80070003]LOG]!><time="17:31:27.609-60" date="07-02-2015" component="ccmsetup" context="" type="3" thread="9272" file="wintask.cpp:636">
<![LOG[CcmSetup failed with error code 0x80072ee7]LOG]!><time="17:31:27.687-60" date="07-02-2015" component="ccmsetup" context="" type="1" thread="9272" file="ccmsetup.cpp:10802">

DownloadFileByWinHTTP failed with error 0x80072ee7]

sending with winhttp failed; 80072ee7   <---Unable to reach destination.

try to telnet to the port from the machine and see if you can hit it.

It can't hit your FSP nor your MP

Can you look at the IIS log. You are getting 403 this mean access denied.

The IIS log can be found here:C:\inetpub\logs\LogFiles\W3SVC1

You can also from the computer that you get the error try the following:

http://<ServerName>/sms_mp/.sms_aut?mplist 

http://<ServerName>/sms_mp/.sms_aut?mpcert

Hope this help you get started.

• Edited by Frederick Dicaire Thursday, July 02, 2015 4:31 PM