Hi,
We are upgrading to IE11 on Windows 7 SP1(IE 8 or IE 9 installed.)Many of the machine am getting below error.
Please help me to resolve the issue asap.
00:53.180: INFO: Installing with the extracted package. C:\Windows\TEMP\IE1C3EE.tmp\IE11-neutral.Extracted.cab
00:53.212: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1C3EE.tmp\IE11-neutral.Extracted.cab /quiet /norestart
00:55.489: INFO: Process 'C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1C3EE.tmp\IE11-neutral.Extracted.cab /quiet /norestart' exited with exit code 0x800F081E (-2146498530)
00:55.521: ERROR: Neutral package installation failed (exit code = 0x800f081e (2148468766)).
00:55.552: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
00:55.583: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
00:55.614: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
00:55.661: ERROR: Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
00:55.708: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
01:00.793: ERROR: SQM Upload failed while uploading "C:\Windows\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.sqm" with error: 2147500036
01:00.887: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1C3EE.tmp
01:00.934: INFO: Unable to remove directory C:\Windows\TEMP\IE1C3EE.tmp, marking for deletion on reboot.
01:01.027: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.187: Started: 2013/11/27 (Y/M/D) 13:38:03.009 (local)
00:00.296: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.358: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WSUS
00:00.452: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.514: INFO: Previous version of Internet Explorer: 9.0.8112.16520
00:00.561: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.624: INFO: ...and 11.1.0.0...
00:00.702: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.795: INFO: iexplore.exe version check success. Install can proceed.
00:00.873: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.936: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:01.014: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:01.185: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:07.254: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:07.394: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE17800.tmp\Spelling_en.msu.
00:07.519: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:07.597: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE17800.tmp\Hyphenation_en.msu.
00:07.691: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:09.126: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE17800.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE17800.tmp\HardwareBlockingList.xml"
00:09.906: INFO: Hardware support check succeeded. Installation will continue.
00:10.015: INFO: Windows 7 operating system detected.
00:10.077: INFO: Service pack major: 1
00:10.155: INFO: Service pack minor: 0
00:10.233: INFO: Service pack name: Service Pack 1
00:10.343: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.1.7601.17514 >= 6.2.9200.16570 (False)
00:10.436: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:10.545: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.18247 >= 6.1.7601.17727 (True)
00:10.670: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.18229 >= 6.1.7601.17617 (True)
00:10.764: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.18229 >= 6.1.7601.17888 (True)
00:10.857: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:10.920: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:11.045: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.18254 >= 6.1.7601.18254 (True)
00:11.201: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18247 >= 6.1.7601.18247 (True)
00:14.539: INFO: IE Setup prerequisite package for KB2834140 included: C:\Windows\TEMP\IE17800.tmp\KB2834140_amd64.cab
00:14.648: INFO: IE Setup prerequisite package for KB2834140 included: C:\Windows\TEMP\IE17800.tmp\KB2834140_amd64.cab
00:14.679: INFO: A local copy of the KB2834140 installation package has been copied to KB2834140_amd64.MSU.
00:14.742: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE17800.tmp\IE-Spelling-en.cab
00:14.820: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE17800.tmp\IE-Hyphenation-en.cab
00:14.898: INFO: Waiting for 1 prerequisite downloads.
00:14.976: INFO: Prerequisite download processes have completed. Starting Installation of 1 prerequisites.
00:15.163: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-p