Issue subscribing to a particular event
Hello ,
I'm trying to subscribe to this particular service stopping alert and not other OS related errors, however am not able to do it till now.
I've a requirement to send email notifications whenever a particular application service stops to the application support team. They are not interested in OS alerts. They only want to be notified in case this application service stops. I created the monitor
for the windows service and disabled it. This was targeted to Windows 2000 Operating System as other core windows service are already present here. As this service was not present on RMS I chose the server name and then selected the service. Using override
I enabled it for one particular server9Windows 2000 server) where the service exists. Now when I stop the service for testing, I get a an active alert and notification is sent to windows team as there are subscriptions to send all service stop alerts
to windows team.
So, in addition to above. After going through blogs presnt here on subscriptions.
I've created a group and added explicit member(s). The group is able to populate its member so no problem in group. I've created a monitor targeted to this group and added the basic monitor for windows service all again. As this service was not present
on RMS I chose the server name and then selected the service. The monitor is enabled as it targets a custom group created for this purpose only. Now I go to subscriptions and create a new subscription for it. Scoping to this group and this class only. Alert
criteria contains all options ( Error/Warning, New Closed. High/Medium/Low, State/Avail/Perf/Secu/Custom/.. etc.). I specify the receipent address(application owner's email).I stop the service manually on the server. An alert pops up in the active alert. However
the application owners do not get a notification. Windows team gets a notification as per old subscription.I close the alert. I still do not get a notification.
Is the approach wrong ? Is there a better way to do this ? Is it not feasible to do ?
I'm working on a SCOM 2007 SP1 and upgrade is not an option.
Thanks, Harry :-)
November 17th, 2010 6:16am
Hi Harry
You seem to be aware that this is a trivial task in R2 - you can do it in the GUI.
In SP1, kevin Holman takes you through hacking the xml to do it:
http://blogs.technet.com/b/kevinholman/archive/2008/10/12/creating-granular-alert-notifications-rule-by-rule-monitor-by-monitor.aspx
Good Luck
GrahamView OpsMgr tips and tricks at
http://systemcentersolutions.wordpress.com/
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November 17th, 2010 11:02am
Hi,
I also would like to share the following information for your reference:
Notification Scenarios:
http://contoso.se/blog/?p=263Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
November 18th, 2010 2:41am