Hi All,

My users do not see any previous versions. On server SERVER I have a share SHARE, and within share SHARE I have a folder named FOLDER. The share is protected by server DPM. They are part of the same domain.

If I browse to the share \\ SERVER\SHARE directly and I get the properties of FOLDER, and hit the tab 'previous versions', I see the message "There are no previous versions available".

If I browse to the share on the DPM server \\ DPM\server.domain.local_share and get the properties of FOLDER, and hit the tab 'previous versions', I see the previous versions based on the schedule I implemented.

This happens on a DPM2010 and DPM2012 installation. I reran the EUR deployment a few times now, but to no result better than this.

Anyone has an idea what might cause this?

Best regards,

Ronald

• Edited by ronald_top_1971 Sunday, February 02, 2014 11:31 PM

Hi,

I would ensure the below five items have been satisfied:

1) EUR will not work if local shadow copies are enabled on the Protected Server in question.
2) Schema needs to be extended and checkbox enabled on each DPM Server you want EUR enabled on.
3) DPM Shares need to be created by DPM on the DPM server. [net shares]
4) System account needs at least read and list permission on the root of volumes being protected for EUR to work.
5) EUR cross domain / forest is not supported.

Additional information EUR for file shares on the root of mountpoints :

http://blogs.technet.com/b/dpm/archive/2012/05/21/data-protection-manager-support-for-end-user-recovery-on-mountpoint-shares.aspx

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