OpsMgr Health Service startup problem!!!
Hi,
this is the second time I post this message and this time as a separate thread. Hope to get some response for a change.
I've read nearly all posts around MicrosoftTechNet forums as well as some others regarding problems with starting Health Service (OpsMgr Health Service) and found no answer formy case.
I've installed SCE 2007 on Windows Server 2003 Standard CZ (czech localized) R2 and stumbled upon the following error whenever I tried to configure "Computers and devices to manage":
Date: 17.11.2007 18:53:54Application: System Center EssentialsApplication Version: 6.0.1251.1Severity: ErrorMessage:
Microsoft.EnterpriseManagement.Common.LocationMonitoringObjectNotAvailableException: Health Service 'vapo_nt.COMPANY.local' in which the location monitoring object is contained is not available. Make sure that the computer hosting the Health Service is available and verify that the Health Service is running.v Microsoft.EnterpriseManagement.DataAbstractionLayer.SdkDataAbstractionLayer.HandleSubmitTaskIndigoExceptions(Exception ex)v Microsoft.EnterpriseManagement.DataAbstractionLayer.AdministrationOperations.LaunchDiscovery(Guid batchId, List`1 jobDefinitions)v Microsoft.EnterpriseManagement.Administration.ManagementServer.BeginExecuteWindowsDiscovery(IList`1 discoveryConfigurations, AsyncCallback callback, Object state)v Microsoft.EnterpriseManagement.Mom.Internal.UI.Administration.DiscoveryProgress.<>c__DisplayClass7.<SubmitTask>b__3(Object , ConsoleJobEventArgs )v Microsoft.EnterpriseManagement.Mom.Internal.UI.Console.ConsoleJobExceptionHandler.ExecuteJob(IComponent jobOwner, EventHandler`1 job, Object sender, ConsoleJobEventArgs args)
In the Operations Manager eventlog I'm getting:
Event Type: ErrorEvent Source: OpsMgr SDK ServiceEvent Category: NoneEvent ID: 26319Date: 17.11.2007Time: 18:47:36User: N/AComputer: VAPO_NTDescription:An exception was thrown while processing LaunchDiscovery for session id uuid:37712e52-fe7e-4dd7-a6ff-2c553250fdb1;id=1.Exception Message: The creator of this fault did not specify a Reason.Full Exception: System.ServiceModel.FaultException`1[Microsoft.EnterpriseManagement.Common.LocationMonitoringObjectNotAvailableException]: The creator of this fault did not specify a Reason. (Fault Detail is equal to Microsoft.EnterpriseManagement.Common.LocationMonitoringObjectNotAvailableException: Health Service 'vapo_nt.CONPANY.local' in which the location monitoring object is contained is not available. Make sure that the computer hosting the Health Service is available and verify that the Health Service is running.).
Event Type: WarningEvent Source: OpsMgr Config ServiceEvent Category: NoneEvent ID: 29104Date:17.11.2007Time: 18:55:37User: N/AComputer: VAPO_NTDescription:OpsMgr Config Service failed to send the dirty state notifications to the dirty OpsMgr Health Services. This may be happening because the Root OpsMgr Health Service is not running.
I used created Action_Account, which is a member of Domain Users and Local Administrators, as an administration account during the installation of SCE. Now, all OpsMgr services (OpsMgr Health, OpsMgr Config, OpsMgr SDK) are using LocalSystem to log on, in the administration space of SCE console in Run As Accounts - Local System Action Account is set to UserName: LocalSystem and Domain: NT Authority and there's obviously no way of making any changes to that, so I assume it's correct.I've tried to restart OpsMgr Health Service several times and all in vain.
I'm ready to provide any sort of information in order to fix this, as I ran out of ideas on how to proceed.
Please, HELP!!!!
November 19th, 2007 1:33pm
Hi,
The source of these two eventsare the OpsMgr Health Service, which cannot locate the root cause. Issue that Health Service on OpsMgr Server can not start may has a lot possibilities cause. Lets try the below steps one by one to try to fix this issue.
#1. Please delete the files under folder \..\System Center Essentials 2007\Health Service State\Health Service Store and then try to start the health service.
Note: Please make a backup before deleting these files.
#2. Try touninstall the application LogMeIn and restart the server, and then observe the Health Service again.
#3. Let's perform a Clean Boot. A Clean Boot will allow us to isolate any device drivers or programs that are loading at startup that may be causing a conflict with other device drivers or programs that are installed in your computer.
1) Run MSCONFIG.EXE. (MSCONFIG is a built-in tool for Windows XP\2003 systems.)
2) In the Services tab, click "Hide All Microsoft Services" and click "Disable All".
3) In the Startup tab, click "Disable All". Click OK. (This will temporarily prevent third-party programs from running automatically during start-up.)
4) Restart the computer.
If the problem does not occur, it indicates that the problem is related to one application or service we have disabled. You can use the MSCONFIG tool again to re-enable the disabled item one by one to find out the culprit.
#4. To check whether SQL Server Broker Service has started. The SQL Server Broker Service can be checked with the following query.1. Open SQL Management Studio
2. select New Query3. Type: SELECT is_broker_enabled FROM sys.databases WHERE name = 'OperationsManager'4. Execute the query.If the results return a 0 then the Broker Service is disabled.
To enable the service execute the following:
1. Stop all of the Ops Manager services on the RMS and other management servers.Note: if you don't stop the services before you run the query it executes forever (hangs).2. Open a new query in SQL management studio and type the following:
ALTER DATABASE OperationsManager SET ENABLE_BROKER3. Restart the Ops Manager services.Now run the original query again and you should see a 1 telling you the service is enabled.
Also please check the RAM for the SCE server. We recommend to install SCE on computers with 2G RAM.
If all above do not help then please save event log (including application log, system log, OpsMgr log) as *.evt files and send to SCEDATA@MICROSOFT.COM
Note:
Please include the following three lines in the email body:
OpsMgr Health Service startup problem!!!
http://forums.microsoft.com/TechNet/ShowPost.aspx?postid=2427178&siteid=17
Xiu Zhang - MSFT
Regarding more information about how to send email to SCEDATA@microsoft.com, please refer to:
How to send files to the Microsoft SCE team for review
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=1680389&SiteID=17
Also, please post a quick note in the current thread to inform me after sending the email.
Thanks!
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November 20th, 2007 10:16am
As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as Answered as the previous steps should be helpful for many similar scenarios.
If the issue still persists and you want to return to this question, please reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish.
In addition, wed love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems.
Thanks!
November 23rd, 2007 6:49am
I had a very similar issue and Live Searched my symptom. Found this post and yes Removing Logmein Free solved the issue. I use logmein Free in my lab and on some Betas so I can get to the lab from anywhere.
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December 26th, 2007 10:28am
Hi David,
Thanks for yours sharing experience here.
Best regards,
Xiu Zhang - MSFT
Microsoft Online Community Support
December 26th, 2007 11:28am
Hi there!
Deleting the files under folder \..\System Center Essentials 2007\Health Service State\Health Service Store and then try to start the health service did the job.
Thanks!!!
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January 6th, 2008 6:10pm
Hi,
Thanks for your feedback.
Have a nice day!
Best regards,
Xiu Zhang - MSFT
Microsoft Online Community Support
January 7th, 2008 4:58am
Was your post supposed to be an illustration of english as a second language? Could you please proof read your posts in the future, the grammatical errors made your post unclear and confusing.
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July 28th, 2008 6:59pm
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Hi,I've send an email, with some more info. This because the given solutions did not work for me.I hoop there is a solution.Jan
October 8th, 2008 9:39am
Hello Zhang,
Like you suggested, I've tried those steps and found them didn't work and I've sent you an email with event log files. Please help to sort out the cause. Appreciate it.
Steve
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December 10th, 2008 2:43pm
Hi Zhang,
I deleted the files in
Health Service Store. it's OK! Thank you very much! George
June 5th, 2011 3:20pm