Hi everyone, We were having problems with alerts not being sent out at our company and during the fixing process I tried to restart the Outgoing e-mail service through central administration, that is running on our exchange server. It is stuck in "stopping". Does anyone know how to stop it or just start it back up again. The alerts are fixed now and e-mails are being sent out but the service still says stopping. I looked into the timer jobs and there was a job called "Disabling Windows SharePoint Services Outgoing E-Mail service". It says its a one time job so i figured this is the job thats not running. I tried deleting the job but didn't work. I also have the same problem on our dev box and i tried using the comand stsadm -0 execadmsvcjobs but that didn't work either. Anyone got any ideas?

Hi! I am having the same problem. :-( If you ever managed to solve this would you be so kind as to let me know please. Thank you Peter

We are having the same problem. I didn't see alerts coming in, so I clicked on the "Stop" link, and the Status column in Windows SharePoint Services Outgoing E-Mailnow shows "Stopping" and there is no link in the Action column for "Start". However, alerts are working now, but would like to fixe the status in central admin. Microsoft are you out there? Thanks, -james

I am having the same problem on our development server. Windows SharePoint Services Outgoing E-Mail service on the server shows stopping. Any ideas would be appreciated. Thanks, Alex

We had to remove theoutgoing emailserver from the Farm and then add it back. Central administration | Operations | Servers in Farm | Remove the SMTP outbound server

Hi Thanks for the update and suggestion. Did you get a message come up recommending to uninstall SharePoint due to registry keys already assigned for the server? I'd rather not uninstall if I can help it. I've installed SP1 a few weeks ago but still get the same stopping condition on the SMTP server. Cheers Alex

Hi, same problem here...but in my case the alerts are not working. If I do a new subscription I get the "You have successfully created an alert for X"email, which means it has nothing to do with the smtp server...the smtp server log is also clean so I conclude it's sharepoint (WSS 3.0 in my case). After googling around I found a couple of posts but none helped... any other ideas...? Thanks! the posts I found (hope they ca help anyone): http://www.eggheadcafe.com/software/aspnet/30236616/windows-sharepoint-servic.aspx http://www.ureader.com/message/33224584.aspx http://www.thesug.org/blogs/annw/Lists/Posts/Post.aspx?List=8bf635ba%2Dcd7a%2D47dc%2D9309%2Df674fbc8515b&ID=3 Regards, Raul

HiI had the same problem. I solved it by restarting the Windows SharePoint Service Timer and found the log on credentials to be incorrect. I change it to Local System and alerts started firing again.Hope this helpsChris

Stephen_DFW said: We had to remove theoutgoing emailserver from the Farm and then add it back. Central administration | Operations | Servers in Farm | Remove the SMTP outbound server I had to do the same, now service "Windows SharePoint Services Outgoing E-Mail" is in status started.Tnx Stephen

Perfect. I tried your solution and it worked!Thanks.

How do you add the server back?

HI same problem???? can anyone tell me the solution please Thanks

Follow as above Central administration | Operations | Servers in Farm | Remove the SMTP outbound server Then Central administration | Operations | Out going email settings | add the email server name.

Thanx SpyralOut... Your suggestion worked...

Worked for me as well - easy to do and problem resolved.

Hi everyone, We were having problems with alerts not being sent out at our company and during the fixing process I tried to restart the Outgoing e-mail service through central administration, that is running on our exchange server. It is stuck in "stopping". Does anyone know how to stop it or just start it back up again. The alerts are fixed now and e-mails are being sent out but the service still says stopping. I looked into the timer jobs and there was a job called "Disabling Windows SharePoint Services Outgoing E-Mail service". It says its a one time job so i figured this is the job thats not running. I tried deleting the job but didn't work. I also have the same problem on our dev box and i tried using the comand stsadm -0 execadmsvcjobs but that didn't work either. Anyone got any ideas? We are also having same problem but our BPA gives a hint for this "The host (A) resource record for SharePointSMTPServer in the forward lookup zone is missing." How do I fix this Thanks

@SoftInd You need to ask your Administrator to add this entry on the DNS server.. But adding an entry for this won't fix the problem with the Outgoing E-mails. Follow the suggestion of Stephan_DFW.. That should help you