Hi,
I have a strange issue with software deployment. I Deploy some software which is set to "available" and the user installs it through the software center. for some reason after a few days/weeks the software status displays "Past Due - Will be updated"

This is the Command that is running:
setup.exe /adminfile adminfiles\SECOffice2010_SSECG_ProPlus.MSP /config Proplus.ww\config.xml

Im not sure if it is because I have made a configuration change? is the installer doing something again on the computer?

Thanks for any response in advance.

Mike

• Edited by SECMike Monday, January 13, 2014 9:05 AM addingcmd

Hi,

How does you detection method look like for the Office application?

Regards,
Jrgen

Its by the MSI Product code.

Hi,

"Past Due - Will be updated" should be caused by a configuration change.

CIAgent.log on the client records some information about that.

Best Regards,

Joyce Li

The only changes that have been made might be the detection method or a "re distribute" to a DP. how can this message be cleared on the client just because something like the detection method has changed.

Also if I have amended the installer command line due to an error on some systems how can I stop the message appearing on machines that have already received the deployment.