Hi I have an issue installing the client on one particular machine. I have attached parts of the log as it is just far too big too paste. Looks to be as it thinks there was a previous version installed when their wasn't and it will not allow me to uninstall. I have tried removing the ccmsetup and ccm folders, stopped the CCM service and Bits service remove the CCM and SMS from the registry etc Any ideas === Verbose logging started: 18/01/2011 14:16:52 Build type: SHIP UNICODE 4.05.6001.00 Calling process: C:\WINDOWS\system32\ccmsetup\ccmsetup.exe === MSI (c) (BC:8C) [14:16:52:584]: Resetting cached policy values MSI (c) (BC:8C) [14:16:52:584]: Machine policy value 'Debug' is 0 MSI (c) (BC:8C) [14:16:52:584]: ******* RunEngine: ******* Product: C:\WINDOWS\system32\ccmsetup\{4CD82FBB-0AFC-4864-A089-15364DF5F14B}\client.msi ******* Action: ******* CommandLine: ********** MSI (c) (BC:8C) [14:16:52:584]: Client-side and UI is none or basic: Running entire install on the server. MSI (c) (BC:8C) [14:16:52:584]: Grabbed execution mutex. MSI (c) (BC:8C) [14:16:52:694]: Cloaking enabled. MSI (c) (BC:8C) [14:16:52:694]: Attempting to enable all disabled privileges before calling Install on Server MSI (c) (BC:8C) [14:16:52:694]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (D8:28) [14:16:52:725]: Running installation inside multi-package transaction C:\WINDOWS\system32\ccmsetup\{4CD82FBB-0AFC-4864-A089-15364DF5F14B}\client.msi MSI (s) (D8:28) [14:16:52:725]: Grabbed execution mutex. MSI (s) (D8:D4) [14:16:52:725]: Resetting cached policy values MSI (s) (D8:D4) [14:16:52:725]: Machine policy value 'Debug' is 0 MSI (s) (D8:D4) [14:16:52:725]: ******* RunEngine: ******* Product: C:\WINDOWS\system32\ccmsetup\{4CD82FBB-0AFC-4864-A089-15364DF5F14B}\client.msi ******* Action: ******* CommandLine: ********** MSI (s) (D8:D4) [14:16:52:725]: Machine policy value 'DisableUserInstalls' is 0 MSI (s) (D8:D4) [14:16:52:756]: File will have security applied from OpCode. MSI (s) (D8:D4) [14:16:52:850]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\WINDOWS\system32\ccmsetup\{4CD82FBB-0AFC-4864-A089-15364DF5F14B}\client.msi' against software restriction policy MSI (s) (D8:D4) [14:16:52:850]: SOFTWARE RESTRICTION POLICY: C:\WINDOWS\system32\ccmsetup\{4CD82FBB-0AFC-4864-A089-15364DF5F14B}\client.msi has a digital signature MSI (s) (D8:D4) [14:16:52:850]: SOFTWARE RESTRICTION POLICY: C:\WINDOWS\system32\ccmsetup\{4CD82FBB-0AFC-4864-A089-15364DF5F14B}\client.msi is permitted to run because the user token authorizes execution (system or service token). MSI (s) (D8:D4) [14:16:52:850]: End dialog not enabled MSI (s) (D8:D4) [14:16:52:850]: Original package ==> C:\WINDOWS\system32\ccmsetup\{4CD82FBB-0AFC-4864-A089-15364DF5F14B}\client.msi MSI (s) (D8:D4) [14:16:52:850]: Package we're running from ==> C:\WINDOWS\Installer\be0562.msi MSI (s) (D8:D4) [14:16:52:881]: APPCOMPAT: looking for appcompat database entry with ProductCode '{2609EDF1-34C4-4B03-B634-55F3B3BC4931}'. MSI (s) (D8:D4) [14:16:52:881]: APPCOMPAT: no matching ProductCode found in database. MSI (s) (D8:D4) [14:16:52:881]: MSCOREE not loaded loading copy from system32 MSI (s) (D8:D4) [14:16:52:881]: Machine policy value 'TransformsSecure' is 0 MSI (s) (D8:D4) [14:16:52:881]: User policy value 'TransformsAtSource' is 0 MSI (s) (D8:D4) [14:16:52:881]: Note: 1: 2262 2: MsiFileHash 3: -2147287038 MSI (s) (D8:D4) [14:16:52:881]: Machine policy value 'DisablePatch' is 0 MSI (s) (D8:D4) [14:16:52:881]: Machine policy value 'AllowLockdownPatch' is 0 MSI (s) (D8:D4) [14:16:52:881]: Machine policy value 'DisableLUAPatching' is 0 MSI (s) (D8:D4) [14:16:52:881]: Machine policy value 'DisableFlyWeightPatching' is 0 MSI (s) (D8:D4) [14:16:52:881]: APPCOMPAT: looking for appcompat database entry with ProductCode '{2609EDF1-34C4-4B03-B634-55F3B3BC4931}'. MSI (s) (D8:D4) [14:16:52:897]: APPCOMPAT: no matching ProductCode found in database. MSI (s) (D8:D4) [14:16:52:897]: Transforms are not secure. MSI (s) (D8:D4) [14:16:52:897]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\WINDOWS\system32\ccmsetup\client.msi.log'. MSI (s) (D8:D4) [14:16:52:897]: Command Line: INSTALL=ALL SMSSITECODE=XXX CCMHTTPPORT=80 CCMHTTPSPORT=443 CCMHTTPSSTATE=0 CCMFIRSTCERT=0 SMSPUBLICROOTKEY=0602000000A400005253413100040000010001000946D2528744E5A66FDFEE55C45500DB530EE6AC3C47966309F0FF1426613262702EDD258061BA06EFC3C10603A4736C3BCB8F99FF9228036E3ECEBE9C5050231B05CDAD5FB8A37DFB6888E96F22039A5C52134AA1673A09ED86BA6A81269D033C3DFA1FE7345853A3D40981DB75383FC73D6CC936D39DCE6C9034465BAE199D INSTALL=ALL CURRENTDIRECTORY=C:\WINDOWS\system32 CLIENTUILEVEL=3 MSICLIENTUSESEXTERNALUI=1 CLIENTPROCESSID=3772 MSI (s) (D8:D4) [14:16:52:897]: Product Code passed to Engine.Initialize: '' MSI (s) (D8:D4) [14:16:52:897]: Product Code from property table before transforms: '{2609EDF1-34C4-4B03-B634-55F3B3BC4931}' MSI (s) (D8:D4) [14:16:52:897]: Product Code from property table after transforms: '{2609EDF1-34C4-4B03-B634-55F3B3BC4931}' MSI (s) (D8:D4) [14:16:52:897]: Product not registered: beginning first-time install MSI (s) (D8:D4) [14:16:52:897]: Product {2609EDF1-34C4-4B03-B634-55F3B3BC4931} is not managed. MSI (s) (D8:D4) [14:16:52:897]: MSI_LUA: Credential prompt functionality not available on this operating system MSI (s) (D8:D4) [14:16:52:897]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'. MSI (s) (D8:D4) [14:16:52:897]: Entering CMsiConfigurationManager::SetLastUsedSource. MSI (s) (D8:D4) [14:16:52:897]: User policy value 'SearchOrder' is 'nmu' MSI (s) (D8:D4) [14:16:52:897]: Adding new sources is allowed. MSI (s) (D8:D4) [14:16:52:897]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'. MSI (s) (D8:D4) [14:16:52:897]: Package name extracted from package path: 'client.msi' MSI (s) (D8:D4) [14:16:52:897]: Package to be registered: 'client.msi' MSI (s) (D8:D4) [14:16:52:897]: Note: 1: 2262 2: AdminProperties 3: -2147287038 MSI (s) (D8:D4) [14:16:52:897]: Machine policy value 'DisableMsi' is 0 MSI (s) (D8:D4) [14:16:52:897]: Machine policy value 'AlwaysInstallElevated' is 0 MSI (s) (D8:D4) [14:16:52:897]: User policy value 'AlwaysInstallElevated' is 0 MSI (s) (D8:D4) [14:16:52:897]: Product installation will be elevated because user is admin and product is being installed per-machine. MSI (s) (D8:D4) [14:16:52:897]: Running product '{2609EDF1-34C4-4B03-B634-55F3B3BC4931}' with elevated privileges: Product is assigned. MSI (s) (D8:D4) [14:16:52:897]: PROPERTY CHANGE: Adding INSTALL property. Its value is 'ALL'. MSI (s) (D8:D4) [14:16:52:897]: PROPERTY CHANGE: Adding SMSSITECODE property. Its value is 'GLD'. MSI (s) (D8:D4) [14:16:52:897]: PROPERTY CHANGE: Adding CCMHTTPPORT property. Its value is '80'. MSI (s) (D8:D4) [14:16:52:897]: PROPERTY CHANGE: Adding CCMHTTPSPORT property. Its value is '443'. MSI (s) (D8:D4) [14:16:52:897]: PROPERTY CHANGE: Adding CCMHTTPSSTATE property. Its value is '0'. MSI (s) (D8:D4) [14:16:52:897]: PROPERTY CHANGE: Adding CCMFIRSTCERT property. Its value is '0'. MSI (s) (D8:D4) [14:16:52:897]: PROPERTY CHANGE: Adding SMSPUBLICROOTKEY property. Its value is '0602000000A400005253413100040000010001000946D2528744E5A66FDFEE55C45500DB530EE6AC3C47966309F0FF1426613262702EDD258061BA06EFC3C10603A4736C3BCB8F99FF9228036E3ECEBE9C5050231B05CDAD5FB8A37DFB6888E96F22039A5C52134AA1673A09ED86BA6A81269D033C3DFA1FE7345853A3D40981DB75383FC73D6CC936D39DCE6C9034465BAE199D'. MSI (s) (D8:D4) [14:16:52:897]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\WINDOWS\system32'. MSI (s) (D8:D4) [14:16:52:897]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'. MSI (s) (D8:D4) [14:16:52:897]: PROPERTY CHANGE: Adding MSICLIENTUSESEXTERNALUI property. Its value is '1'. MSI (s) (D8:D4) [14:16:52:897]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '3772'. MSI (s) (D8:D4) [14:16:52:897]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0 MSI (s) (D8:D4) [14:16:52:897]: DisableAutomaticApplicationShutdown system policy is ignored on this version of Windows. MSI (s) (D8:D4) [14:16:52:897]: PROPERTY CHANGE: Adding MsiSystemRebootPending property. Its value is '1'. MSI (s) (D8:D4) [14:16:52:897]: TRANSFORMS property is now: MSI (s) (D8:D4) [14:16:52:897]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '110'. MSI (s) (D8:D4) [14:16:52:897]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\Application Data MSI (s) (D8:D4) [14:16:52:897]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\Favorites MSI (s) (D8:D4) [14:16:52:897]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\NetHood MSI (s) (D8:D4) [14:16:52:897]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\My Documents MSI (s) (D8:D4) [14:16:52:897]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\PrintHood MSI (s) (D8:D4) [14:16:52:897]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\Recent MSI (s) (D8:D4) [14:16:52:897]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\SendTo MSI (s) (D8:D4) [14:16:52:912]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\Templates MSI (s) (D8:D4) [14:16:52:912]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Application Data MSI (s) (D8:D4) [14:16:52:912]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data MSI (s) (D8:D4) [14:16:52:912]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\My Documents\My Pictures MSI (s) (D8:D4) [14:16:52:912]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools MSI (s) (D8:D4) [14:16:52:912]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Startup MSI (s) (D8:D4) [14:16:52:912]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs MSI (s) (D8:D4) [14:16:52:912]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu MSI (s) (D8:D4) [14:16:52:912]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Desktop MSI (s) (D8:D4) [14:16:52:912]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs\Administrative Tools MSI (s) (D8:D4) [14:16:52:912]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs\Startup MSI (s) (D8:D4) [14:16:52:912]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs MSI (s) (D8:D4) [14:16:52:912]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\Start Menu MSI (s) (D8:D4) [14:16:52:928]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\system32\config\systemprofile\Desktop MSI (s) (D8:D4) [14:16:52:928]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Templates MSI (s) (D8:D4) [14:16:52:928]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts MSI (s) (D8:D4) [14:16:52:928]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16 MSI (s) (D8:D4) [14:16:52:928]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'. MSI (s) (D8:D4) [14:16:52:928]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI (s) (D8:D4) [14:16:52:928]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'WesTrac'. MSI (s) (D8:D4) [14:16:52:928]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI (s) (D8:D4) [14:16:52:928]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'WesTrac'. MSI (s) (D8:D4) [14:16:52:928]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\WINDOWS\Installer\be0562.msi'. MSI (s) (D8:D4) [14:16:52:928]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\WINDOWS\system32\ccmsetup\{4CD82FBB-0AFC-4864-A089-15364DF5F14B}\client.msi'. MSI (s) (D8:D4) [14:16:52:928]: Machine policy value 'MsiDisableEmbeddedUI' is 0 MSI (s) (D8:D4) [14:16:52:928]: EEUI - Disabling MsiEmbeddedUI due to existing external or embedded UI MSI (s) (D8:D4) [14:16:52:928]: EEUI - Disabling MsiEmbeddedUI for service because it's not a quiet/basic install MSI (s) (D8:D4) [14:16:52:928]: Note: 1: 2205 2: 3: PatchPackage MSI (s) (D8:D4) [14:16:52:928]: Machine policy value 'DisableRollback' is 0 MSI (s) (D8:D4) [14:16:52:928]: User policy value 'DisableRollback' is 0 MSI (s) (D8:D4) [14:16:52:928]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'. === Logging started: 18/01/2011 14:16:52 === MSI (s) (D8:D4) [14:16:52:928]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'. MSI (s) (D8:D4) [14:16:52:928]: Doing action: INSTALL Action start 14:16:52: INSTALL. MSI (s) (D8:D4) [14:16:52:928]: Running ExecuteSequence MSI (s) (D8:D4) [14:16:52:928]: Doing action: SystemFolder MSI (s) (D8:D4) [14:16:52:943]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'SystemFolder' Action start 14:16:52: SystemFolder. MSI (s) (D8:D4) [14:16:52:943]: Doing actiroperty(S): Logs.A6940213_CD40_4753_8BA2_E803376DECC3 = C:\WINDOWS\system32\CCM\Logs\ Property(S): ServiceData.A6940213_CD40_4753_8BA2_E803376DECC3 = C:\WINDOWS\system32\CCM\ServiceData\ Property(S): LocalPayload.A6940213_CD40_4753_8BA2_E803376DECC3 = C:\WINDOWS\system32\CCM\ServiceData\LocalPayload\ Property(S): Temp.A6940213_CD40_4753_8BA2_E803376DECC3 = C:\WINDOWS\system32\CCM\ServiceData\Temp\ Property(S): x64.1918419F_94CE_435C_A23D_B8AAFC40273F = C:\WINDOWS\system32\CCM\x64\ Property(S): IA64.CD843760_585B_49F8_ACB9_B2A35FEE6A5C = C:\WINDOWS\system32\CCM\IA64\ Property(S): InstallDir.5C76F613_7E3B_40BB_A16D_C5D8CDB88506 = C:\WINDOWS\system32\CCM\ Property(S): PerfDir.F65FD590_5BEA_48BE_8408_26F7244E8B61 = C:\WINDOWS\system32\CCM\Perf\ Property(S): SystemFolder.F65FD590_5BEA_48BE_8408_26F7244E8B61 = C:\WINDOWS\system32\ Property(S): CcmSetSSLConfig_ActionText = Setting Security Configurations Property(S): FSPPORT = 0 Property(S): CcmValidateClientConfig_ActionText = Checking client prerequisites Property(S): SMSCACHEDIR = Default Property(S): SMSCACHEFLAGS = Default Property(S): DISABLESITEOPT = Default Property(S): DISABLECACHEOPT = Default Property(S): SMSCACHESIZE = 5120 Property(S): x64.1A064B3F_A0C0_4EAC_8EE8_5AA5F0B33E3E = C:\WINDOWS\system32\CCM\x64\ Property(S): IA64.15899AB9_39B9_4695_BC16_3CCBF38F7EEB = C:\WINDOWS\system32\CCM\IA64\ Property(S): SmsSetClientConfig = GLD 4.00.6487.2000 0602000000A400005253413100040000010001000946D2528744E5A66FDFEE55C45500DB530EE6AC3C47966309F0FF1426613262702EDD258061BA06EFC3C10603A4736C3BCB8F99FF9228036E3ECEBE9C5050231B05CDAD5FB8A37DFB6888E96F22039A5C52134AA1673A09ED86BA6A81269D033C3DFA1FE7345853A3D40981DB75383FC73D6CC936D39DCE6C9034465BAE199D Property(S): SmsClientVersion = 4.00.6487.2000 Property(S): ARPSYSTEMCOMPONENT = 1 Property(S): ARPNOREMOVE = 1 Property(S): ARPNOMODIFY = 1 Property(S): LIMITUI = 1 Property(S): CCMINSTALLMSMQ = TRUE Property(S): CCMENABLELOGGING_Default = TRUE Property(S): CCMLOGLEVEL_Default = 1 Property(S): CCMLOGMAXSIZE_Default = 250000 Property(S): CCMLOGMAXHISTORY_Default = 1 Property(S): SmsMobileClientRegKey = SOFTWARE\Microsoft\SMS\Mobile Client Property(S): SmsLegacyClientRegKey = SOFTWARE\Microsoft\SMS\Client Property(S): SecureCustomProperties = SMSCONFIGSOURCE;SMSPREFERREDCLIENT;SMSSITECODE;SMSMP;SMSNOWINSLOOKUP;SMSDIRECTORYLOOKUP;RESETKEYINFORMATION;SMSCACHEDIR;SMSCACHEFLAGS;SMSCACHESIZE;DISABLESITEOPT;DISABLECACHEOPT;CCMAUTODETECT;CCMENABLELOGGING;CCMLOGLEVEL;CCMLOGMAXHISTORY;CCMLOGMAXSIZE;CCMDEBUGLOGGING;CCMOSINSTALLPATHS;CCMINSTALLMSMQ;SMSUPGRADEPRODUCTS;SMSUPLEVELPRODUCTS;SMSPUBLICROOTKEY;SMSROOTKEYPATH;CCMHTTPPORT;CCMHTTPSPORT;CCMHTTPSSTATE;SMSCOLOCDOWNGRADE;SMSPROVISIONINGMODE;CCMCERTSTORE;CCMCERTSEL;CCMHOSTNAME;CCMFIRSTCERT;CCMALWAYSINF;SMSUPGRADEFROMPREV4;SMSSIGNCERT;SMSINVALIDORDERCOLOCUPGRADE;SMSFWKUPGRADEFROMPREV4BETA2;CCMFWKUPGRADEFROMPREV4BETA2;SMSSLP;V4CLIENTUPGRADEFROMPREBETA2 Property(S): AdminProperties = SMSCONFIGSOURCE;SMSPREFERREDCLIENT;SMSSITECODE;SMSMP;SMSNOWINSLOOKUP;SMSDIRECTORYLOOKUP;RESETKEYINFORMATION;SMSCACHEDIR;SMSCACHEFLAGS;SMSCACHESIZE;DISABLESITEOPT;DISABLECACHEOPT;CCMAUTODETECT;CCMENABLELOGGING;CCMLOGLEVEL;CCMLOGMAXHISTORY;CCMLOGMAXSIZE;CCMDEBUGLOGGING;CCMOSINSTALLPATHS;CCMINSTALLMSMQ;CCMALLOWSILENTREBOOT;SMSPUBLICROOTKEY;SMSROOTKEYPATH;CCMHTTPPORT;CCMHTTPSPORT;CCMHTTPSSTATE;CCMCERTSTORE;CCMCERTSEL;CCMHOSTNAME;CCMFIRSTCERT;CCMALWAYSINF;SMSSIGNCERT;SMSSLP Property(S): SmsSetClientConfig_ActionText = Setting SMS configuration Property(S): SmsInstallStatus_ActionText = Sending status message Property(S): SmsDeinstallDesktopClient_ActionText = Deinstalling the SMS Legacy Client or SMS 2.0 Client Property(S): SmsDeinstallDesktopClient_StoppingComponents_ActionText = Stopping SMS Legacy Client or SMS 2.0 Client Components Property(S): SmsDeinstallDesktopClient_DeinstallingComponents_ActionText = Deinstalling SMS Legacy Client or SMS 2.0 Client Components Property(S): SmsDetectDowngrade_ErrorMessage = A newer version of the Configuration Manager Client is already installed Property(S): SmsDetectColocationDowngrade_ErrorMessage = A newer version of the SMS Management Point is installed. Cannot continue installing this version of the client. Property(S): SmsMigrateQuarantineUpdateSchema_ActionText = Migrating content download schema. Property(S): SmsDetectUpgrade_ErrorMessage = An older version of the SMS Management Point is installed. Please upgrade the Management Point before attempting to upgrade the client. Property(S): SmsManagementPointName = Configuration Manager Client Property(S): ButtonText_Next = &Next > Property(S): ButtonText_Back = < &Back Property(S): ButtonText_Cancel = &Cancel Property(S): ButtonText_Finish = &Finish Property(S): ButtonText_Install = &Install Property(S): ButtonText_Close = &Close Property(S): ButtonText_OK = &OK Property(S): ButtonText_Abort = &Abort Property(S): ButtonText_Ignore = &Ignore Property(S): ButtonText_No = &No Property(S): ButtonText_Yes = &Yes Property(S): ButtonText_Retry = &Retry Property(S): ButtonText_Exit = &Exit Property(S): FilesInUse_Info = Setup has detected that it needs to update some files that are currently in use by other processes. To prevent having to reboot the machine, please close the following applications: Property(S): DefaultUIFont = DefaultDlgFont Property(S): DialogBox_Title = Configuration Manager Client Setup Property(S): WelcomeDialog_Info = This will install the Systems Management Server Advanced Client. Property(S): WelcomeDialog_DesktopWarning = WARNING: The SMS Legacy Client or SMS 2.0 Client is already installed on this machine. Continuing will cause the SMS Legacy Client or SMS 2.0 Client to be removed. Property(S): WelcomeDialog_EULA = The software you are about to install is provided as part of Systems Management Server 2003 and as such, is subject to the End User License Agreement already accepted by your system administrator. If you have any questions, please contact your system administrator. Property(S): ConfigDialog_Title = Configuration Property(S): ConfigDialog_SubTitle = Select installation options Property(S): ConfigDialog_Info = Enter configuration options for the Configuration Manager Client. Property(S): ConfigDialog_SiteCode = SMS Site: Property(S): ConfigDialog_InvalidSiteCode = The site code you have entered is not valid Property(S): InstallDialog_Title = Install Property(S): InstallDialog_SubTitle = The product is now ready to install Property(S): InstallDialog_Info = Click Next to proceed. Property(S): InstallDialog_Warning = WARNING: Installing the advanced client on this computer may cause the Windows Management Instrumentation (WMI) and Background Intelligent Transfer Service (BITS) services to stop and restart. Property(S): ProgressDialog_Title = Please Wait Property(S): ProgressDialog_SubTitle = Setup is configuring your system. Property(S): CompleteDialog_Title = Setup Complete Property(S): CompleteDialog_SubTitle = Setup has finished updating your system. Property(S): CompleteDialog_Info = The Configuration Manager Client setup was successful. Property(S): UserExitDialog_Title = Setup Aborted Property(S): UserExitDialog_SubTitle = Setup was cancelled Property(S): UserExitDialog_Info = The Configuration Manager Client setup was cancelled. Property(S): InstallErrorDialog_Title = Setup Aborted Property(S): InstallErrorDialog_SubTitle = Setup failed Property(S): InstallErrorDialog_Info = Setup encountered an error and could not continue. Property(S): UATData.9180931B_6ABA_475F_8007_1211E0D725BA = C:\WINDOWS\system32\CCM\UATData\ Property(S): bin.9180931B_6ABA_475F_8007_1211E0D725BA = C:\WINDOWS\system32\CCM\core\bin\ Property(S): CcmDefaultPolicyAuthority = SMS:Client:Default:{2609EDF1-34C4-4B03-B634-55F3B3BC4931} Property(S): core.9180931B_6ABA_475F_8007_1211E0D725BA = C:\WINDOWS\system32\CCM\core\ Property(S): D9F8C395-CAB8-491d-B8AC-179A1FE1BE77.9180931B_6ABA_475F_8007_1211E0D725BA = C:\WINDOWS\system32\CCM\UATData\D9F8C395-CAB8-491d-B8AC-179A1FE1BE77\ Property(S): SMSSITECODE = GLD Property(S): SmsMigrateInventory = C:\WINDOWS\system32\CCM\Inventory\idmifs C:\WINDOWS\system32\CCM\Inventory\noidmifs Property(S): SmsMigrateInventory_ActionText = Migrating SMS Legacy Client inventory settings Property(S): Inventory.BB910E4A_558A_418B_B3A0_1BACF5F45DDC = C:\WINDOWS\system32\CCM\Inventory\ Property(S): Temp.BB910E4A_558A_418B_B3A0_1BACF5F45DDC = C:\WINDOWS\system32\CCM\Inventory\Temp\ Property(S): FileColl.BB910E4A_558A_418B_B3A0_1BACF5F45DDC = C:\WINDOWS\system32\CCM\Inventory\Temp\FileColl\ Property(S): idmifs.BB910E4A_558A_418B_B3A0_1BACF5F45DDC = C:\WINDOWS\system32\CCM\Inventory\idmifs\ Property(S): badIDMifs.BB910E4A_558A_418B_B3A0_1BACF5F45DDC = C:\WINDOWS\system32\CCM\Inventory\idmifs\badmifs\ Property(S): noidmifs.BB910E4A_558A_418B_B3A0_1BACF5F45DDC = C:\WINDOWS\system32\CCM\Inventory\noidmifs\ Property(S): badNoIDMifs.BB910E4A_558A_418B_B3A0_1BACF5F45DDC = C:\WINDOWS\system32\CCM\Inventory\noidmifs\badmifs\ Property(S): CALTrackData.BB910E4A_558A_418B_B3A0_1BACF5F45DDC = C:\WINDOWS\system32\CCM\CALTrackData\ Property(S): Metering.A3E6C678_CFA0_4AD2_BA27_3422ED1462DB = C:\WINDOWS\system32\CCM\Metering\ Property(S): Temp.A3E6C678_CFA0_4AD2_BA27_3422ED1462DB = C:\WINDOWS\system32\CCM\Metering\Temp\ Property(S): SmsInstallPrepDrvr = C:\WINDOWS\system32\CCM\prepdrv.sys Property(S): SmsInstallPrepDrvr_ActionText = Installing Software Metering PREP Driver Property(S): SmsUninstallPrepDrvr_ActionText = Uninstalling Software Metering PREP Driver Property(S): SmsSwDistSetCacheConfig = C:\WINDOWS\system32\CCM\Cache 5120 DEFAULT DEFAULT Property(S): SmsMigrateSwDistExecutionHistory_ActionText = Migrating Software Distribution History Property(S): SmsSwDistSetCacheConfig_ActionText = Configuring Software Distribution Cache Property(S): SmsRemoveUIEvents_ActionText = Removing UI Events Property(S): SmsMigrateDownloadSchema_ActionText = Migrating download schema Property(S): SmsSetAccessPermissions = Setting Access Permissions Property(S): WindowsFolder.8AE6A59B_5597_4D75_9BFD_7F566BF56500 = C:\WINDOWS\ Property(S): SmsSoftwareDistributionCache.8AE6A59B_5597_4D75_9BFD_7F566BF56500 = C:\WINDOWS\system32\CCM\Cache\ Property(S): x64.ABB68804_D558_48EF_A345_6FD48FB1FB57 = C:\WINDOWS\system32\CCM\x64\ Property(S): IA64.1448F3B3_6253_4342_95BC_F97A6D5DC7E1 = C:\WINDOWS\system32\CCM\IA64\ Property(S): SmsStopUIComponents_ActionText = Stopping UI Components Property(S): x64.E3D8A891_0D3D_40E9_BC5A_570285B8D44C = C:\WINDOWS\system32\CCM\x64\ Property(S): IA64.FF6F6F7C_0F59_4811_8674_5977B9446785 = C:\WINDOWS\system32\CCM\IA64\ Property(S): SmsInstallRDPDriver = C:\WINDOWS\system32\CCM\clicomp\RemCtrl\smsmdd.inf Property(S): SmsInstallRDPDriver_ActionText = Installing Remote Control Driver Property(S): SmsUninstallRDPDriver_ActionText = Uninstalling Remote Control Driver Property(S): KBSTUFF.98C5B086_7EB0_422A_B0A8_674010F525CD = C:\WINDOWS\system32\CCM\clicomp\RemCtrl\KBSTUFF\ Property(S): RemCtrl.98C5B086_7EB0_422A_B0A8_674010F525CD = C:\WINDOWS\system32\CCM\clicomp\RemCtrl\ Property(S): SmsNewRemoteTools = 1 Property(S): SystemFolder.98C5B086_7EB0_422A_B0A8_674010F525CD = C:\WINDOWS\system32\ Property(S): SmsRemoteTools_FullEnabled.98C5B086_7EB0_422A_B0A8_674010F525CD = 0 Property(S): clicomp.98C5B086_7EB0_422A_B0A8_674010F525CD = C:\WINDOWS\system32\CCM\clicomp\ Property(S): help.98C5B086_7EB0_422A_B0A8_674010F525CD = C:\WINDOWS\system32\CCM\clicomp\RemCtrl\help\ Property(S): SHAUnregisterNAP_Text = Removing NAP registration Property(S): SmsMigrateSUMSchema_ActionText = Migrating SUM schema Property(S): SmsRestoreWUAPolicy_ActionText = Removing Windows Update Agent Group Policy settings Property(S): x64.59FC0A78_0A5D_4D61_843F_9D66674CDFBE = C:\WINDOWS\system32\CCM\x64\ Property(S): IA64.C7B1A0EF_C001_4825_84A8_10FBBA144047 = C:\WINDOWS\system32\CCM\IA64\ Property(S): DCM.50F68C19_42FD_4094_A3C6_DF681B809B3A = C:\WINDOWS\system32\CCM\DCM\ Property(S): DiscoveryProviders.50F68C19_42FD_4094_A3C6_DF681B809B3A = C:\WINDOWS\system32\CCM\DCM\DiscoveryProviders\ Property(S): SDMAgent.50F68C19_42FD_4094_A3C6_DF681B809B3A = C:\WINDOWS\system32\CCM\SDMAgent\ Property(S): TypeStore.50F68C19_42FD_4094_A3C6_DF681B809B3A = C:\WINDOWS\system32\CCM\SDMAgent\TypeStore\ Property(S): BuiltInPackages.50F68C19_42FD_4094_A3C6_DF681B809B3A = C:\WINDOWS\system32\CCM\SDMAgent\BuiltInPackages\ Property(S): Staging.50F68C19_42FD_4094_A3C6_DF681B809B3A = C:\WINDOWS\system32\CCM\SDMAgent\Staging\ Property(S): PackageLoader.50F68C19_42FD_4094_A3C6_DF681B809B3A = C:\WINDOWS\system32\CCM\SDMAgent\PackageLoader\ Property(S): PackageDownloads.50F68C19_42FD_4094_A3C6_DF681B809B3A = C:\WINDOWS\system32\CCM\SDMAgent\PackageLoader\PackageDownloads\ Property(S): CIAgent.50F68C19_42FD_4094_A3C6_DF681B809B3A = C:\WINDOWS\system32\CCM\CIAgent\ Property(S): Temp.50F68C19_42FD_4094_A3C6_DF681B809B3A = C:\WINDOWS\system32\CCM\CIAgent\Temp\ Property(S): CIDefnDownloads.50F68C19_42FD_4094_A3C6_DF681B809B3A = C:\WINDOWS\system32\CCM\CIAgent\Temp\CIDefnDownloads\ Property(S): SMSCLRHOSTFILEKEY = C:\WINDOWS\system32\CCM\SmsClrHost.exe Property(S): TSMANAGERRUNNING = 0 Property(S): WBEM.812B0603_EFD0_4199_8B2F_F17F6A0D5261 = C:\WINDOWS\system32\WBEM\ Property(S): SystemFolder.4C5E03E8_F8E5_47CB_8FF4_E46FE34D35A6 = C:\WINDOWS\system32\ Property(S): System64Folder.597B26B2_B5D6_40FF_90DA_B8E672626B1D = C:\WINDOWS\system32\CCM\System64Folder\ Property(S): System64Folder.541D9CA5_CE53_4DCE_903A_9B9E5A6EF2C6 = C:\WINDOWS\system32\CCM\System64Folder\ Property(S): Res1033.754ED406_3093_4B9E_BD1B_3B4F9EEF31BA = C:\WINDOWS\system32\CCM\1033\ Property(S): Res1033.0EACD2EE_412B_4985_9727_96BC217AABD8 = C:\WINDOWS\system32\CCM\1033\ Property(S): Res1033.FAD523ED_0792_4801_8874_262B99FBEDE7 = C:\WINDOWS\system32\CCM\1033\ Property(S): IA641033.FAD523ED_0792_4801_8874_262B99FBEDE7 = C:\WINDOWS\system32\CCM\IA64\1033\ Property(S): Res1033.E6445F4B_EE71_4143_870B_6037DC30E369 = C:\WINDOWS\system32\CCM\1033\ Property(S): x641033.E6445F4B_EE71_4143_870B_6037DC30E369 = C:\WINDOWS\system32\CCM\x64\1033\ Property(S): RemCtrl1033.04505A0E_D569_4F61_A458_AB875F52A091 = C:\WINDOWS\system32\CCM\clicomp\RemCtrl\1033\ Property(S): help1033.04505A0E_D569_4F61_A458_AB875F52A091 = C:\WINDOWS\system32\CCM\clicomp\RemCtrl\help\1033\ Property(S): Res1033.04505A0E_D569_4F61_A458_AB875F52A091 = C:\WINDOWS\system32\CCM\1033\ Property(S): Res1033.6D67DFA7_9FBD_4680_8316_A664B7446743 = C:\WINDOWS\system32\CCM\1033\ Property(S): Res1033.3D94DDFA_E8E4_46D9_AB9C_B63F80D2077D = C:\WINDOWS\system32\CCM\1033\ Property(S): Res1033.ED41C92B_FF46_43B2_8535_65F491146D68 = C:\WINDOWS\system32\CCM\1033\ Property(S): MsiLogFileLocation = C:\WINDOWS\system32\ccmsetup\client.msi.log Property(S): ProductState = -1 Property(S): PackagecodeChanging = 1 Property(S): INSTALL = ALL Property(S): CCMHTTPPORT = 80 Property(S): CCMHTTPSPORT = 443 Property(S): CCMHTTPSSTATE = 0 Property(S): CCMFIRSTCERT = 0 Property(S): SMSPUBLICROOTKEY = 0602000000A400005253413100040000010001000946D2528744E5A66FDFEE55C45500DB530EE6AC3C47966309F0FF1426613262702EDD258061BA06EFC3C10603A4736C3BCB8F99FF9228036E3ECEBE9C5050231B05CDAD5FB8A37DFB6888E96F22039A5C52134AA1673A09ED86BA6A81269D033C3DFA1FE7345853A3D40981DB75383FC73D6CC936D39DCE6C9034465BAE199D Property(S): CURRENTDIRECTORY = C:\WINDOWS\system32 Property(S): CLIENTUILEVEL = 3 Property(S): MSICLIENTUSESEXTERNALUI = 1 Property(S): CLIENTPROCESSID = 3772 Property(S): MsiSystemRebootPending = 1 Property(S): VersionDatabase = 110 Property(S): VersionMsi = 4.05 Property(S): VersionNT = 501 Property(S): WindowsBuild = 2600 Property(S): ServicePackLevel = 3 Property(S): ServicePackLevelMinor = 0 Property(S): MsiNTProductType = 1 Property(S): WindowsFolder = C:\WINDOWS\ Property(S): WindowsVolume = C:\ Property(S): System16Folder = C:\WINDOWS\system\ Property(S): RemoteAdminTS = 1 Property(S): TempFolder = C:\WINDOWS\TEMP\ Property(S): ProgramFilesFolder = C:\Program Files\ Property(S): CommonFilesFolder = C:\Program Files\Common Files\ Property(S): AppDataFolder = C:\WINDOWS\system32\config\systemprofile\Application Data\ Property(S): FavoritesFolder = C:\WINDOWS\system32\config\systemprofile\Favorites\ Property(S): NetHoodFolder = C:\WINDOWS\system32\config\systemprofile\NetHood\ Property(S): PersonalFolder = C:\WINDOWS\system32\config\systemprofile\My Documents\ Property(S): PrintHoodFolder = C:\WINDOWS\system32\config\systemprofile\PrintHood\ Property(S): RecentFolder = C:\WINDOWS\system32\config\systemprofile\Recent\ Property(S): SendToFolder = C:\WINDOWS\system32\config\systemprofile\SendTo\ Property(S): TemplateFolder = C:\Documents and Settings\All Users\Templates\ Property(S): CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\ Property(S): LocalAppDataFolder = C:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\ Property(S): MyPicturesFolder = C:\WINDOWS\system32\config\systemprofile\My Documents\My Pictures\ Property(S): AdminToolsFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools\ Property(S): StartupFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ Property(S): ProgramMenuFolder = C:\Documents and Settings\All Users\Start Menu\Programs\ Property(S): StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\ Property(S): DesktopFolder = C:\Documents and Settings\All Users\Desktop\ Property(S): FontsFolder = C:\WINDOWS\Fonts\ Property(S): GPTSupport = 1 Property(S): OLEAdvtSupport = 1 Property(S): ShellAdvtSupport = 1 Property(S): Intel = 6 Property(S): PhysicalMemory = 3318 Property(S): VirtualMemory = 4455 Property(S): AdminUser = 1 Property(S): LogonUser = SYSTEM Property(S): UserSID = S-1-5-18 Property(S): UserLanguageID = 3081 Property(S): ComputerName = xxxxxxx Property(S): SystemLanguageID = 3081 Property(S): ScreenX = 1440 Property(S): ScreenY = 900 Property(S): CaptionHeight = 19 Property(S): BorderTop = 1 Property(S): BorderSide = 1 Property(S): TextHeight = 16 Property(S): TextInternalLeading = 3 Property(S): ColorBits = 32 Property(S): TTCSupport = 1 Property(S): Time = 14:18:15 Property(S): Date = 18/01/2011 Property(S): MsiNetAssemblySupport = 2.0.50727.3053 Property(S): MsiWin32AssemblySupport = 5.1.2600.5512 Property(S): RedirectedDllSupport = 2 Property(S): Privileged = 1 Property(S): USERNAME = WesTrac Property(S): COMPANYNAME = WesTrac Property(S): DATABASE = C:\WINDOWS\Installer\be0562.msi Property(S): OriginalDatabase = C:\WINDOWS\system32\ccmsetup\{4CD82FBB-0AFC-4864-A089-15364DF5F14B}\client.msi Property(S): UILevel = 2 Property(S): ACTION = INSTALL Property(S): SMSPREFERREDCLIENT = Remote Property(S): ISIA64 = FALSE Property(S): SMSXPEMBEDEDFBWF = 0 Property(S): ROOTDRIVE = C:\ Property(S): CostingComplete = 1 Property(S): OutOfDiskSpace = 0 Property(S): OutOfNoRbDiskSpace = 0 Property(S): PrimaryVolumeSpaceAvailable = 453411904 Property(S): PrimaryVolumeSpaceRequired = 88933 Property(S): PrimaryVolumeSpaceRemaining = 453322971 Property(S): INSTALLLEVEL = 1 Property(S): SmsSoftwareDistributionCacheSize.8AE6A59B_5597_4D75_9BFD_7F566BF56500 = 5120 Property(S): CcmAdministratorsGroupName = Administrators Property(S): CcmUsersGroupName = Users Property(S): CcmCreatorOwnerAccountName = CREATOR OWNER Property(S): PrimaryVolumePath = C: Property(S): SOURCEDIR = C:\WINDOWS\system32\ccmsetup\{4CD82FBB-0AFC-4864-A089-15364DF5F14B}\ Property(S): SourcedirProduct = {2609EDF1-34C4-4B03-B634-55F3B3BC4931} Property(S): CCMALWAYSINF = 0 Property(S): ProductToBeRegistered = 1 MSI (s) (D8:D4) [14:18:15:327]: Note: 1: 1708 MSI (s) (D8:D4) [14:18:15:327]: Product: Configuration Manager Client -- Installation operation failed. MSI (s) (D8:D4) [14:18:15:327]: Windows Installer installed the product. Product Name: Configuration Manager Client. Product Version: 4.00.6487.2000. Product Language: 1033. Installation success or error status: 1603. MSI (s) (D8:D4) [14:18:15:327]: Cleaning up uninstalled install packages, if any exist MSI (s) (D8:D4) [14:18:15:327]: MainEngineThread is returning 1603 MSI (s) (D8:28) [14:18:15:327]: No System Restore sequence number for this installation. === Logging stopped: 18/01/2011 14:18:15 === MSI (s) (D8:28) [14:18:15:327]: User policy value 'DisableRollback' is 0 MSI (s) (D8:28) [14:18:15:327]: Machine policy value 'DisableRollback' is 0 MSI (s) (D8:28) [14:18:15:327]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (D8:28) [14:18:15:327]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (D8:28) [14:18:15:327]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (D8:28) [14:18:15:327]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (s) (D8:28) [14:18:15:327]: Restoring environment variables MSI (c) (BC:8C) [14:18:15:343]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (c) (BC:8C) [14:18:15:343]: MainEngineThread is returning 1603 === Verbose logging stopped: 18/01/2011 14:18:15 ===

As the log says a previous verion is installed, have you tried ccmclean.exe /all on this system? you can find ccmclean.exe in SMS 2003 tool kit. Property(S): SmsDetectUpgrade_ErrorMessage = An older version of the SMS Management Point is installed. Please upgrade the Management Point before attempting to upgrade the client. Regards, Madan | www.madanmohan.com

If the client is installed on a MP I would 1) use CCMclean.exe as suggested by Madan 2) Remove BITS - restart the server 3) Install BITS 4) Reinstall the Management Point.Kent Agerlund | My blogs: http://blog.coretech.dk/author/kea/ and http://scug.dk/ | Twitter @Agerlund | Linkedin: /kentagerlund