Program failed (run time exceeded)
i Advertised Office 2010 for five machines in that 1 machine install success and rest of machines error Program failed (run time exceeded). again i changed time line to 50 mint. my question 1. when this again advertise to machines ? 2. can i push or refresh this setting from SCCM console to user end. or recommend new settings 3. or when next attempt will occur for installations ? Santosh Dharamsale
May 4th, 2011 8:13am

You should modify the time required to install application. Double check the computers and see if the installation is done (even if the reports says run time exceeded). Check the exemgr.log file on the clients, it could the installation failed for some reason. Once you have fixed the issues, you can use Client Center to rerun the advertisements.Kent Agerlund | My blogs: http://blog.coretech.dk/author/kea/ and http://scug.dk/ | Twitter @Agerlund | Linkedin: /kentagerlund
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May 4th, 2011 8:44am

Execution Request for package LHB00009 program Office Standard 2010 state change from Running to ReportStatusAtReboot execmgr 5/3/2011 9:46:34 AM 2124 (0x084C) Failed to open to WMI namespace '\\.\root\ccm\softmgmtagent' (8007045b) execmgr 5/3/2011 9:46:34 AM 2124 (0x084C) CExecutionRequest::Persist Could not connect to namespace \\.\root\ccm\softmgmtagent 0x8007045b execmgr 5/3/2011 9:46:34 AM 2124 (0x084C) Program exited expecting reboot, delaying execution of other programs for 60000 ms execmgr 5/3/2011 9:46:34 AM 2124 (0x084C) Request in running or report status found for program Office Standard 2010 package LHB00009 execmgr 5/3/2011 9:51:51 AM 4652 (0x122C) System restarted while program Office Standard 2010 is running execmgr 5/3/2011 9:51:51 AM 4652 (0x122C) Looking for MIF file to get program status execmgr 5/3/2011 9:51:51 AM 4652 (0x122C) Raising event: [SMS_CodePage(437), SMS_LocaleID(1033)] instance of SoftDistProgramUnexpectedRebootEvent { AdvertisementId = "LHB20009"; ClientID = "GUID:7F6CBD83-B7D1-4CB3-ABB2-8D80C6CFCBBA"; DateTime = "20110503135151.296000+000"; MachineName = "LHWLGODSHALKB01"; PackageName = "LHB00009"; ProcessID = 1620; ProgramName = "Office Standard 2010"; SiteCode = "LHB"; ThreadID = 4652; }; execmgr 5/3/2011 9:51:51 AM 4652 (0x122C) Raised Program Unexpected Reboot Event for Ad:LHB20009, Package:LHB00009, Program: Office Standard 2010 execmgr 5/3/2011 9:51:51 AM 4652 (0x122C) spRebootCoordinator->JobComplete failed 0x80004005 execmgr 5/3/2011 9:51:51 AM 4652 (0x122C) DecrementPersistentJobCounter: Persistent job counter underflow or unexpected number execmgr 5/3/2011 9:51:51 AM 4652 (0x122C) Execution Request for package LHB00009 program Office Standard 2010 state change from Running to Ready execmgr 5/3/2011 9:51:51 AM 4652 (0x122C) Requesting content from CAS for package LHB00009 version 1 execmgr 5/3/2011 9:51:51 AM 4652 (0x122C) Successfully created a content request handle {8074261D-62B1-4840-AE4E-36AD95861F3E} for the package LHB00009 version 1 execmgr 5/3/2011 9:51:51 AM 4652 (0x122C) Execution Request for package LHB00009 program Office Standard 2010 state change from Ready to WaitingContent execmgr 5/3/2011 9:51:51 AM 4652 (0x122C) Content is available for program Office Standard 2010. execmgr 5/3/2011 9:52:02 AM 5104 (0x13F0) CExecutionRequest::Service Windows Manager has allowed us to run. execmgr 5/3/2011 9:52:02 AM 5104 (0x13F0) Execution Request for package LHB00009 program Office Standard 2010 state change from WaitingContent to NotifyExecution execmgr 5/3/2011 9:52:02 AM 5104 (0x13F0) Notify user mandatory program Office Standard 2010 is about to run execmgr 5/3/2011 9:52:02 AM 5104 (0x13F0) Execution Manager timer has been fired. execmgr 5/3/2011 9:57:05 AM 3220 (0x0C94) Execution Manager timer has been fired. execmgr 5/3/2011 9:57:05 AM 2996 (0x0BB4) Executing program setup.exe in Admin context execmgr 5/3/2011 9:57:05 AM 3220 (0x0C94) Execution Request for package LHB00009 program Office Standard 2010 state change from Running to NotifyExecution execmgr 5/3/2011 9:57:05 AM 3220 (0x0C94) EnterMomMaintenanceMode - beginning; parameters reason = 'ConfigMgr 4.00.6487.2000 - Office Standard - Office Standard 2010', timeout = 1200 execmgr 5/3/2011 9:57:05 AM 3220 (0x0C94) Attempting to call SCOM Maintenance Mode interface. execmgr 5/3/2011 9:57:05 AM 3220 (0x0C94) Attempting to call MOM 2005 Maintenance Mode interface. execmgr 5/3/2011 9:57:05 AM 3220 (0x0C94) EnterMomMaintenanceMode - ended; parameters reason = 'ConfigMgr 4.00.6487.2000 - Office Standard - Office Standard 2010', timeout = 1200 execmgr 5/3/2011 9:57:05 AM 3220 (0x0C94) Checking content location \\LHSCCM02.LHCORP.LIQUIDHUB.com\SMSPKGD$\LHB00009\ for use execmgr 5/3/2011 9:57:05 AM 3220 (0x0C94) Successfully selected content location \\LHSCCM02.LHCORP.LIQUIDHUB.com\SMSPKGD$\LHB00009 execmgr 5/3/2011 9:57:05 AM 3220 (0x0C94) Executing program as a script execmgr 5/3/2011 9:57:06 AM 3220 (0x0C94) Successfully prepared command line "\\LHSCCM02.LHCORP.LIQUIDHUB.com\SMSPKGD$\LHB00009\setup.exe" execmgr 5/3/2011 9:57:06 AM 3220 (0x0C94) Command line = "\\LHSCCM02.LHCORP.LIQUIDHUB.com\SMSPKGD$\LHB00009\setup.exe", Working Directory = \\LHSCCM02.LHCORP.LIQUIDHUB.com\SMSPKGD$\LHB00009\ execmgr 5/3/2011 9:57:06 AM 3220 (0x0C94) Created Process for the passed command line execmgr 5/3/2011 9:57:08 AM 3220 (0x0C94) Raising event: [SMS_CodePage(437), SMS_LocaleID(1033)] instance of SoftDistProgramStartedEvent { AdvertisementId = "LHB20009"; ClientID = "GUID:7F6CBD83-B7D1-4CB3-ABB2-8D80C6CFCBBA"; CommandLine = "\"\\\\LHSCCM02.LHCORP.LIQUIDHUB.com\\SMSPKGD$\\LHB00009\\setup.exe\""; DateTime = "20110503135708.843000+000"; MachineName = "LHWLGODSHALKB01"; PackageName = "LHB00009"; ProcessID = 1620; ProgramName = "Office Standard 2010"; SiteCode = "LHB"; ThreadID = 3220; UserContext = "NT AUTHORITY\\SYSTEM"; WorkingDirectory = "\\\\LHSCCM02.LHCORP.LIQUIDHUB.com\\SMSPKGD$\\LHB00009\\"; }; execmgr 5/3/2011 9:57:08 AM 3220 (0x0C94) Raised Program Started Event for Ad:LHB20009, Package:LHB00009, Program: Office Standard 2010 execmgr 5/3/2011 9:57:08 AM 3220 (0x0C94) Execution Manager timer has been fired. execmgr 5/3/2011 9:59:13 AM 3220 (0x0C94) Policy is updated for Program: Office Standard 2010, Package: LHB00009, Advert: LHB20009 execmgr 5/3/2011 10:06:53 AM 3500 (0x0DAC) Program exit code 259 execmgr 5/3/2011 10:17:07 AM 4524 (0x11AC) Looking for MIF file to get program status execmgr 5/3/2011 10:17:07 AM 4524 (0x11AC) Program ran past its maximum runtime. It will be orphaned execmgr 5/3/2011 10:17:07 AM 4524 (0x11AC) Raising event: [SMS_CodePage(437), SMS_LocaleID(1033)] instance of SoftDistProgramExceededTime { AdvertisementId = "LHB20009"; ClientID = "GUID:7F6CBD83-B7D1-4CB3-ABB2-8D80C6CFCBBA"; DateTime = "20110503141707.848000+000"; MachineName = "LHWLGODSHALKB01"; MaximumTime = "20"; PackageName = "LHB00009"; ProcessID = 1620; ProgramName = "Office Standard 2010"; SiteCode = "LHB"; ThreadID = 4524; }; execmgr 5/3/2011 10:17:07 AM 4524 (0x11AC) Raised Program Exceeded Time Event for Ad:LHB20009, Package:LHB00009, Program: Office Standard 2010 execmgr 5/3/2011 10:17:07 AM 4524 (0x11AC) Execution is complete for program Office Standard 2010. The exit code is 259, the execution status is Unknown Status execmgr 5/3/2011 10:17:07 AM 3516 (0x0DBC) Policy is updated for Program: Office Standard 2010, Package: LHB00009, Advert: LHB20009 execmgr 5/3/2011 10:26:59 AM 3500 (0x0DAC) The user has logged off. execmgr 5/3/2011 11:14:27 AM 4840 (0x12E8) Failed to open to WMI namespace '\\.\root\ccm\Policy\Machine' (8007045b) execmgr 5/3/2011 11:14:33 AM 2444 (0x098C) Failed to ConnectSettings for ICcmPolicyAgent in CSoftDistPolicyNamespace::ConnectToNamespace execmgr 5/3/2011 11:14:33 AM 2444 (0x098C) Failed to ConnectToNamespace in CSoftDistPolicyNamespace::GetMachinePolicy execmgr 5/3/2011 11:14:33 AM 2444 (0x098C) Failed to connect to machine policy name space. 0x8007045b execmgr 5/3/2011 11:14:33 AM 2444 (0x098C) Failed to connect to user policy name space execmgr 5/3/2011 11:14:33 AM 2444 (0x098C) CSoftwareDistPolicyMgr::GetSWDistSiteSettings failed to connect to machine namespace execmgr 5/3/2011 11:14:33 AM 2444 (0x098C) Failed to instantiate UI Server {C2F23AE4-82D8-456F-A4AF-A2655D8CA726} with error 8000401a execmgr 5/3/2011 11:14:33 AM 2444 (0x098C) Failed to instantiate UI Server 2 {E8425D59-451B-4978-A2AB-641470EB7C02} with error 8000401a execmgr 5/3/2011 11:14:33 AM 2444 (0x098C) Failed to instantiate Updates UI Server {2D023958-73D0-4542-8AD6-9A507364F70E} with error 8000401a execmgr 5/3/2011 11:14:33 AM 2444 (0x098C) Failed to instantiate VApp UI Server {00AAB372-0D6D-4976-B5F5-9BC7605E30BB} with error 0x8000401A execmgr 5/3/2011 11:14:33 AM 2444 (0x098C) what it means ....Santosh Dharamsale
May 4th, 2011 9:30am

Created Process for the passed command line execmgr 5/3/2011 9:57:08 AM 3220 (0x0C94) [...] instance of SoftDistProgramExceededTime { AdvertisementId = "LHB20009"; ClientID = "GUID:7F6CBD83-B7D1-4CB3-ABB2-8D80C6CFCBBA"; DateTime = "20110503141707.848000+000"; MachineName = "LHWLGODSHALKB01"; MaximumTime = "20"; PackageName = "LHB00009"; ProcessID = 1620; ProgramName = "Office Standard 2010"; SiteCode = "LHB"; ThreadID = 4524; }; execmgr 5/3/2011 10:17:07 AM 4524 (0x11AC) Raised Program Exceeded Time Event for Ad:LHB20009, Package:LHB00009, Program: Office Standard 2010 execmgr 5/3/2011 10:17:07 AM 4524 (0x11AC) Execution is complete for program Office Standard 2010. The exit code is 259, the execution status is Unknown Status execmgr 5/3/2011 10:17:07 AM 3516 (0x0DBC) Increase the max runtime of the program. 20min is too short for an Office 2010 installation.Torsten Meringer | http://www.mssccmfaq.de
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May 4th, 2011 9:53am

so 50mint is ok ? and after that i have to create new advertisement or just refresh work ?Santosh Dharamsale
May 4th, 2011 10:10am

I don't know. Depends on the number of individual Office applications that you are installing and the performance of the machine. No new advertisement needed - just refresh machine policies; I'd use http://sourceforge.net/projects/smsclictr/ to re-run the advertisement on indivdual machines.Torsten Meringer | http://www.mssccmfaq.de
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May 4th, 2011 10:19am

exit code failure 259 mean software in installed or need to run once again ?Santosh Dharamsale
May 4th, 2011 11:13am

Santosh, check out this thread here talking about exit code 259: http://social.technet.microsoft.com/Forums/en/configmgrswdist/thread/fbccc114-3605-4363-b983-b2f7b02fe266
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May 6th, 2011 8:50am

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