I have an aspx page the utilize RSClientPrint to print a report. When a user runs the app from within the network everything works fine but if they run it via Citrix I get the print dialog box, after I select a printer and click the print button, it hangs for about a couple of minutes then I get "An error occurred during printing. (0x800C0008)" error and the detail message is "the download of the specified resource has failed". It's clearly a permission issue but I don't know where. The client swear that they have opened all Citrix and AD securities. What is the best way to debug this problem? A trace isn't giving me any useful information.

Hi Firehead24, The RSClientPrint control invokes the SQL Server Reporting Services(SSRS) web services to render a report into EMF object, and then call the printer to print the EMF object. In this case, please make sure the web services calls is passed through the Citrix correctly. This may need the network team's help. Thanks, Jin ChenJin Chen - MSFT

Hi Firehead24, The RSClientPrint control invokes the SQL Server Reporting Services(SSRS) web services to render a report into EMF object, and then call the printer to print the EMF object. In this case, please make sure the web services calls is passed through the Citrix correctly. This may need the network team's help. Thanks, Jin ChenJin Chen - MSFT