RemoteApp - Pop-ups hidden behind main window

We are using RemoteApp in Windows Server 2012 to publish Microsoft Dynamics AX 2012.

Sometimes when the user clicks on something inside the application that generates a popup of a new windows, this new window is opened behind the main windows. This causes confusion to the users.

I have found the following Kb articles/hotfixes that seem to describe the problem:
http://support.microsoft.com/kb/2580346
http://support.microsoft.com/kb/2384602
http://support.microsoft.com/kb/983533

However, all these hotfixes are applicable only to Windows 2008 (R2), and not Windows Server 2012.

Are there any updated hotfixes for 2012 somewhere?

October 11th, 2013 10:51am

Hi,

For your issue, I am scared to inform that still there is no any hotfix available but there is one workaround which you can try. For that you need to make changes in registry.

For changing in registry, open Registry editor and then navigate to HKEY_CURRENT_USER\Control Panel\Desktop and change the value of ForegroundLockTimeout into 0.(You can Perform for Server 2012)

Refer below threads for more information:

1.  Published Application POPUPS   behind main window 
2.  windows 7 (x64 pro) window focus issues:when i open a program/window, sometimes it opens in the background instead of the foreground

Hope it helps!
Thanks.

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October 14th, 2013 6:06am

Thank you for your answer, I will try it.

October 14th, 2013 8:13am

Hi,

How is everything going? Could you please tell us the present situation? If you need any further assistance, please do not hesitate to respond back.

Thanks.

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October 17th, 2013 1:10am

Hi,

Do you need any other assistance? If there is anything we can do for you, please let us know.

Thanks.

October 21st, 2013 1:26am

I have the same situation when running Dynamics AX as a remote app.  Did you make a change on the Remote Desktop Server?  If so, what did you change?  Were you able to do this with a GPO policy?

Thanks.

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November 1st, 2013 3:28pm

any update on this ? i am have the same issue in remote app
November 12th, 2013 1:15pm

I could use some help with this also.. I tried the latest RDP client, this registry fix is not working for me. Do you do it on the users machine or on the server or both?

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November 22nd, 2013 4:19pm

Did you already found a fix for this, as we also have the issue but then with Dynamics AX 2009 on 2012R2
November 28th, 2014 11:51am

We are experience this same issue with Dynamics GP.  Has anyone found a solution?  Our users are not very happy with us at the moment.  Tried registry fix and various hotfixes.  Using Server 2012 r2, WIndows 7 clients.
  • Edited by donaldkbart Friday, January 09, 2015 2:22 PM
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January 9th, 2015 2:20pm

Hi,

this suggested fix solved the issue for us:

http://blogs.msdn.com/b/axsupport/archive/2014/06/21/forms-opening-up-with-focus-in-background.aspx

Best regards, Ben

May 7th, 2015 3:44am

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