SCCM 2007 R3 problem with Remote Tool
I installed SCCM 2007 R3 successfully, the site is OK, but the clients only i can install manually (this is not the problem). The problem is when i try to connect through remote tool. This show "Unable to connect host", but i disabled the firewall &
AV to try if the problem was blocked ports, but the problem continue. When i try to connect through telnet in port 2701 & 2702(Port remote tool), this does not answer. This occcur with all machines.
I hope
answers
BR
Juan Barrios.
May 17th, 2011 6:07pm
Hello - I would suggest you to check all the prerequisites are met for the Remote tool?
More details..http://technet.microsoft.com/en-us/library/bb681039.aspx
Required User groups are added to the console?
Are you able to see the ConfigMgr Remote ~~~ group in the client machine?
Also, check the status msg (system status \ status message queries\ Remote tools activity targeted at a specific system) for more details...
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May 17th, 2011 10:15pm
Are the ConfigMgr server and clients in different subnets or VLANs ? You can in plus use PortQryUI to test ports
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=8355E537-1EA6-4569-AABB-F248F4BD91D0 Bechir Gharbi | http://myitforum.com/cs2/blogs/bgharbi/
May 18th, 2011 3:24am
Yes, its are different subnets and VLANs, but this is not problems. The remotecontrol.log in a desktop show:
<![LOG[Remote Control Launcher started.]LOG]!><time="14:57:40.723+000" date="05-24-2011" component="RemoteControl" context="" type="1" thread="5192" file="launchermain.cpp:349">
<![LOG[Remote Control Launcher started.]LOG]!><time="14:57:43.878+000" date="05-24-2011" component="RemoteControl" context="" type="1" thread="5932" file="launchermain.cpp:349">
<![LOG[Shutting down launcher due to inactivity.]LOG]!><time="14:57:45.865+000" date="05-24-2011" component="RemoteControl" context="" type="1" thread="5192" file="launchermain.cpp:243">
<![LOG[Remote Control Launcher terminated normally.]LOG]!><time="14:57:45.867+000" date="05-24-2011" component="RemoteControl" context="" type="1" thread="5192" file="launchermain.cpp:372">
<![LOG[Remote Control Launcher started.]LOG]!><time="14:57:45.903+000" date="05-24-2011" component="RemoteControl" context="" type="1" thread="1368" file="launchermain.cpp:349">
<![LOG[Shutting down launcher due to inactivity.]LOG]!><time="14:57:48.884+000" date="05-24-2011" component="RemoteControl" context="" type="1" thread="5932" file="launchermain.cpp:243">
<![LOG[Remote Control Launcher terminated normally.]LOG]!><time="14:57:48.885+000" date="05-24-2011" component="RemoteControl" context="" type="1" thread="5932" file="launchermain.cpp:372">
<![LOG[Shutting down launcher due to inactivity.]LOG]!><time="14:57:50.904+000" date="05-24-2011" component="RemoteControl" context="" type="1" thread="1368" file="launchermain.cpp:243">
<![LOG[Remote Control Launcher terminated normally.]LOG]!><time="14:57:50.906+000" date="05-24-2011" component="RemoteControl" context="" type="1" thread="1368" file="launchermain.cpp:372">
<![LOG[Remote Control Launcher started.]LOG]!><time="14:57:55.213+000" date="05-24-2011" component="RemoteControl" context="" type="1" thread="996" file="launchermain.cpp:349">
<![LOG[Shutting down launcher due to inactivity.]LOG]!><time="14:58:00.213+000" date="05-24-2011" component="RemoteControl" context="" type="1" thread="996" file="launchermain.cpp:243">
<![LOG[Remote Control Launcher terminated normally.]LOG]!><time="14:58:00.213+000" date="05-24-2011" component="RemoteControl" context="" type="1" thread="996" file="launchermain.cpp:372">
Software Distribution woking well in sccm. This do not present problems. The problems are only in Remote Tools.
BR.
Juan.
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May 24th, 2011 3:32pm