SCCM Agent error - Downloading Program issue
Hi all,

hopefully someone can help me with my SCCM issue.

i am running SCCM in my environment which has been upgraded from SMS 2003. i am still in the upgrade period of the SCCM agent but 90% is now running the new agent and 10% is still running SMS2003SP3 agent.

It had come to light that those runing the SCCM agent can not download a program from Add New Programs when it is assigned to. during the download there is NO progress bar and it hangs\loops.
after a matter of seconds the DataTransferService.log displays this

DTSJob {B893238E-F0F5-416D-B0C9-A27E8A5EE044} created to download from 'http://SERVER.net/SMS_DP_SMSDP$/SMSPKG/C0100274' to 'C:\WINDOWS\system32\CCM\Cache\C0100274.5.S-1-5-21-1085031214-1284227242-725345543-7240'.
DTSJob {B893238E-F0F5-416D-B0C9-A27E8A5EE044} in state 'DownloadingManifest'.
Job {B893238E-F0F5-416D-B0C9-A27E8A5EE044} impersonating logged on user.
Failedto send request to /SMS_DP_SMSDP$/SMSPKG/C0100274 at host Server.net, error 0x2efd
[CCMHTTP] HTTP ERROR: URL=http://SERVER.net:9449/SMS_DP_SMSDP$/SMSPKG/C0100274, Port=9449, Protocol=http, SSLOptions=0, Code=12029, Text=ERROR_WINHTTP_CANNOT_CONNECT
Raising event:

instance of CCM_CcmHttp_Status
{
ClientID = "GUID:998F14BB-3582-472A-87BF-8FC5AEAA19DB";
DateTime = "20090121094833.455000+000";
HostName = "SERVER.net";
HRESULT = "0x80072efd";
ProcessID = 3968;
StatusCode = 0;
ThreadID = 1528;
};
Error sending DAV request. HTTP code 0, status ''
GetDirectoryList_HTTP mapping original error 0x80072efd to 0x800704cf.
GetDirectoryList_HTTP('http://Server.net:9449/SMS_DP_SMSDP$/SMSPKG/C0100274')
failed with code 0x800704cf.
Job {B893238E-F0F5-416D-B0C9-A27E8A5EE044} reverted impersonation.
Error retrieving manifest (0x800704cf). Will attempt retry 1 in 30 seconds.

Ihave done some research on the web and a lot of people are centralising the problem to be the parent server and recommending IIS lockdown etc, but i found the download to be still working on the SMS 2003SP3 clients assigned to the same parent so this tells me it can't be permissions.

has any one any advice of where to start looking next?

Thanks

January 21st, 2009 12:59pm

Which port are the clients configured to communicate with?

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January 21st, 2009 2:11pm

Hi Kent,

The Ports is am using are as follows
Client Requests-HTTP (TCP) Port 9**9 (Default)
Client Requests-HTTP (TCP) Port 80
Client Requests-HTTPS (TCP) Port 443 (Default)
Wake On Lan (UDP)Port 9

The 9**9 is our custom port and is configured on all site servers.
i've hid it for security reasons afterall this is the internet

But further to my troubleshooting on this is this is only occuring to machines that are under one of my 5 primarys (China)
so it has to be something configured incorrectly on the China Site Server???
Clients download no problem under the other 4 Primarys
January 21st, 2009 2:21pm

To close this case the issue was down to a this port was being blocked on our firewalls which i asked our network team to lift and it worked instantly

Thanks for all the suggestions

Keith
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May 6th, 2009 5:13pm

your logs giveaway your port on your first post :9449
March 20th, 2013 7:54pm

please note: I'm using SCCM 2012 R2

I had the same error message. Turns out that local dp was down, and some of my packages was not set up to fallback downloading to other dp.

BR

micha

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November 20th, 2014 3:36pm

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