Hi Folks, i am having, what i think is, a weird issue with SCCM 2007R2. some of my windows 7 machines show up in the console as client=no, approved=NA, assigned=yes. the site code is correct and when i try to install the client manually i get the following in the ccm.log. Received request: "RSCXLGNL" for machine name: "usercomp-PC" on queue: "Incoming". $$<SMS_CLIENT_CONFIG_MANAGER><Wed May 11 11:38:17.610 2011 Eastern Daylight Time><thread=3244 (0xCAC)> Stored request "RSCXLGNL", machine name "usercomp-PC", in queue "Processing". $$<SMS_CLIENT_CONFIG_MANAGER><Wed May 11 11:38:17.610 2011 Eastern Daylight Time><thread=3244 (0xCAC)> ----- Started a new CCR processing thread. Thread ID is 0x16e8. There are now 1 processing threads $$<SMS_CLIENT_CONFIG_MANAGER><Wed May 11 11:38:19.622 2011 Eastern Daylight Time><thread=3244 (0xCAC)> Submitted request successfully $$<SMS_CLIENT_CONFIG_MANAGER><Wed May 11 11:38:19.622 2011 Eastern Daylight Time><thread=3244 (0xCAC)> ======>Begin Processing request: "RSCXLGNL", machine name: "usercomp-PC" $$<SMS_CLIENT_CONFIG_MANAGER><Wed May 11 11:38:19.622 2011 Eastern Daylight Time><thread=5864 (0x16E8)> Getting a new request from queue "Incoming" after 100 millisecond delay. $$<SMS_CLIENT_CONFIG_MANAGER><Wed May 11 11:38:19.622 2011 Eastern Daylight Time><thread=3244 (0xCAC)> Waiting for change in directory "D:\Program Files (x86)\Microsoft Configuration Manager\inboxes\ccr.box" for queue "Incoming", (30 minute backup timeout). $$<SMS_CLIENT_CONFIG_MANAGER><Wed May 11 11:38:19.622 2011 Eastern Daylight Time><thread=3244 (0xCAC)> ---> Trying the 'best-shot' account which worked for previous CCRs (index = 0x0)~ $$<SMS_CLIENT_CONFIG_MANAGER><Wed May 11 11:38:19.622 2011 Eastern Daylight Time><thread=5864 (0x16E8)> ---> Attempting to connect to administrative share '\\usercomp-pc.domain.local\admin$' using account 'domain\administrator'~ $$<SMS_CLIENT_CONFIG_MANAGER><Wed May 11 11:38:19.622 2011 Eastern Daylight Time><thread=5864 (0x16E8)> ---> The 'best-shot' account has now succeeded 90 times and failed 30 times. $$<SMS_CLIENT_CONFIG_MANAGER><Wed May 11 11:38:19.778 2011 Eastern Daylight Time><thread=5864 (0x16E8)> ---> Connected to administrative share on machine usercomp-pc.domain.local using account 'domain\administrator'~ $$<SMS_CLIENT_CONFIG_MANAGER><Wed May 11 11:38:19.778 2011 Eastern Daylight Time><thread=5864 (0x16E8)> ---> Attempting to make IPC connection to share <\\usercomp-pc.domain.local\IPC$> ~ $$<SMS_CLIENT_CONFIG_MANAGER><Wed May 11 11:38:19.778 2011 Eastern Daylight Time><thread=5864 (0x16E8)> ---> Searching for SMSClientInstall.* under '\\usercomp-pc.domain.local\admin$\'~ $$<SMS_CLIENT_CONFIG_MANAGER><Wed May 11 11:38:19.778 2011 Eastern Daylight Time><thread=5864 (0x16E8)> ---> System OS version string "6.1.7600" converted to 6.10 $$<SMS_CLIENT_CONFIG_MANAGER><Wed May 11 11:38:20.683 2011 Eastern Daylight Time><thread=5864 (0x16E8)> ---> Creating \ VerifyingCopying exsistance of destination directory \\usercomp-PC\admin$\system32\ccmsetup.~ $$<SMS_CLIENT_CONFIG_MANAGER><Wed May 11 11:38:20.855 2011 Eastern Daylight Time><thread=5864 (0x16E8)> ---> Copying client files to \\usercomp-PC\admin$\system32\ccmsetup.~ $$<SMS_CLIENT_CONFIG_MANAGER><Wed May 11 11:38:21.011 2011 Eastern Daylight Time><thread=5864 (0x16E8)> ---> Copying file "D:\Program Files (x86)\Microsoft Configuration Manager\bin\I386\MobileClient.tcf" to "\\usercomp-PC\admin$\system32\ccmsetup\MobileClient.tcf" $$<SMS_CLIENT_CONFIG_MANAGER><Wed May 11 11:38:21.026 2011 Eastern Daylight Time><thread=5864 (0x16E8)> ---> Copying file "D:\Program Files (x86)\Microsoft Configuration Manager\bin\I386\ccmsetup.exe" to "\\usercomp-PC\admin$\system32\ccmsetup\ccmsetup.exe" $$<SMS_CLIENT_CONFIG_MANAGER><Wed May 11 11:38:21.775 2011 Eastern Daylight Time><thread=5864 (0x16E8)> ---> Created service "ccmsetup" on machine "usercomp-PC". $$<SMS_CLIENT_CONFIG_MANAGER><Wed May 11 11:38:43.787 2011 Eastern Daylight Time><thread=5864 (0x16E8)> ---> Started service "ccmsetup" on machine "usercomp-PC". $$<SMS_CLIENT_CONFIG_MANAGER><Wed May 11 11:38:44.130 2011 Eastern Daylight Time><thread=5864 (0x16E8)> ---> Deleting SMS Client Install Lock File '\\usercomp-pc.domain.local\admin$\SMSClientInstall.LWR'~ $$<SMS_CLIENT_CONFIG_MANAGER><Wed May 11 11:38:44.130 2011 Eastern Daylight Time><thread=5864 (0x16E8)> ---> Completed request "RSCXLGNL", machine name "usercomp-PC". $$<SMS_CLIENT_CONFIG_MANAGER><Wed May 11 11:38:44.130 2011 Eastern Daylight Time><thread=5864 (0x16E8)> Deleted request "RSCXLGNL", machine name "usercomp-PC" $$<SMS_CLIENT_CONFIG_MANAGER><Wed May 11 11:38:44.130 2011 Eastern Daylight Time><thread=5864 (0x16E8)> <======End request: "RSCXLGNL", machine name: "usercomp-PC". $$<SMS_CLIENT_CONFIG_MANAGER><Wed May 11 11:38:44.130 2011 Eastern Daylight Time><thread=5864 (0x16E8)> I don't see any errors here but the client still shows in the console with the info provided above. Anybody see an issue in this log entry? what am i missing here...it's quite irritating. All PC's on the domain have their firewall governed by a group policy which has all the proper ports open and WMI allowed. Colin Stewart

It llooks like the ccmsetup.exe file is copied correctly to the boxes. You need to check the ccmsetup.log file on the client to further troubleshoot the installation.Kent Agerlund | My blogs: http://blog.coretech.dk/author/kea/ and http://scug.dk/ | Twitter @Agerlund | Linkedin: /kentagerlund

Thanks for the reply Kent. the log on the client shows this line (amongst the other 1100+ lines....yeeesh) <![LOG[Installation succeeded.]LOG]!><time="11:41:53.139+240" date="05-11-2011" component="ccmsetup" context="" type="1" thread="5344" file="msiutil.cpp:890"> does that say to you that things went properly?Colin Stewart

Yes, have a look at the clientidstartupmanger.log and the clientlocation.log, these will tell you if there are problems with assigning the client to the siteKent Agerlund | My blogs: http://blog.coretech.dk/author/kea/ and http://scug.dk/ | Twitter @Agerlund | Linkedin: /kentagerlund

Collections are not a real-time reflection of what's in the ConfigMgr database including client status. Also, ConfigMgr is not a real-time system, the console only shows you information from the last time a client reported in; this is a periodic activity depending on the data or activity being reported by the client. The server never reaches out to an installed client for information. To track client status, you should use queries.Jason | http://myitforum.com/cs2/blogs/jsandys | Twitter @JasonSandys

where are those? client or server side?Colin Stewart

yes, on the client in .\system32\ccm\logsKent Agerlund | My blogs: http://blog.coretech.dk/author/kea/ and http://scug.dk/ | Twitter @Agerlund | Linkedin: /kentagerlund

Thanks guys. sql query to find the current status...who would've thunk it?Colin Stewart