SCCM Remote Control
RemoteControl.log is created when Remote COntrol Agent is enabled on SCCM Server. When a Remote COntrol is taken via SCCM Remote Tool :1. Is any log file created for a particular session?2. If yes, what all information is captured?3. If no, then what can be done so as to capture what tasks were done during remote control session?
October 21st, 2009 2:32pm

If you mean is some kind of 'video' taken to see what someone might be doing during the session, no.For some rc tasks, on the console, check System Status, Status Message queries, the 'Remote Tools...' queries.fyi, that's for Remote Tools. if the remote control session happened to be using Remote Assistance, it won't show up there. But you could potentially still get that information, it's just not easy: http://myitforum.com/cs2/blogs/jgilbert/archive/2007/08/08/inventorying-remote-assistance-requests-and-connections.aspxThere's nothing I know of that would "enable monitoring of all actions" only during a remote control session. If you've got some kind of already-in-place monitoring system, for example maybe SCOM agents (on a server) monitoring for specific things, you'd of course get that into SCOM. But I guess I would argue this... if you are trying to police the people doing the remote control sessions... they either need more training or you need to revoke their RC rights.Standardize. Simplify. Automate.
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October 21st, 2009 3:50pm

Thanks for the information SHerry. I do not want video kind of stuff but what onformation is recirded in log file. Can i get the information from which machine Remote Control was taken, date and time stamp it was taken and when it was exited?
October 21st, 2009 4:43pm

For some rc tasks, on the console, check System Status, Status Message queries, the 'Remote Tools...' queries.Standardize. Simplify. Automate.
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October 21st, 2009 5:08pm

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