Greetings, I first posted on microsoft.public.opsmgr.ui however I have not had a great response and was hoping that by posting here, maybe there will be some ideas...Experiencing new issue with Console UI. SCOM UI on Vista SP1 x64 crashes a lot. Only one reference I can find to this issue is here... http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.opsmgr.ui&tid=6d7b0e20-45e3-4340-930e-cade308ee5ac&cat=4AE2B8F4-410B-C1C7-3FBB-D261FD9C3408&lang=en&cr=US&sloc=&p=1 Issue: Crash occurs randomly. MS Error report says I need to update my Acer Memory Card Reader Drivers. I don't have an Acer Memory Card Reader. Nontheless, tried the patch and still crashes. <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2009-05-18T21:32:34.000Z" /> <EventRecordID>2789</EventRecordID> <Channel>Application</Channel> <Computer>edited</Computer> <Security /> </System> - <EventData> <Data>424202933</Data> <Data>5</Data> <Data>CLR20r3</Data> <Data>http://oca.microsoft.com/resredir.aspx?SID=7886&iBucketTable=5&iBucket=424202933</Data> <Data>0</Data> <Data>microsoft.mom.ui.console.exe</Data> <Data>6.0.4900.0</Data> <Data>47b710bf</Data> <Data>System.Windows.Forms</Data> <Data>2.0.0.0</Data> <Data>4889dee7</Data> <Data>6194</Data> <Data>23</Data> <Data>System.UnauthorizedAccess</Data> <Data /> <Data>C:\Users\edited\AppData\Local\Temp\WER1C95.tmp.version.txt</Data> <Data>C:\Users\edited\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report0f2c2e60</Data> </EventData> </Event> Thank you!

Hi Brian.Have you checked this KB article? http://support.microsoft.com/kb/951327Does this only happen on one system? On every system where the UI runs, a local cache is created. Delete this cache before starting the UI as well might help.Best regards, Marnix Wolf (http://thoughtsonopsmgr.blogspot.com/)

Is this happening on OpsMgr SP1 or R2?Are you running the console with elevated permissions (Run As Administrator)?Michael PearsonOpsMgr Performance Test Team This posting is provided "AS IS" with no warranties, and confers no rights.Use of attachments are subject to the terms specified athttp://www.microsoft.com/info/cpyright.htm

Same problem with me as well. The console comes up fine.Usually it crashes when going into health explorer view. It doesn't crash all time I go into it but I would say about4 out of 10 times. I am running Vista SP1 32-bit.I would love to see the solution too.

Same problem with me as well. The console comes up fine.Usually it crashes when going into health explorer view. It doesn't crash all time I go into it but I would say about4 out of 10 times. I am running Vista SP1 32-bit.I would love to see the solution too. Oh yes, also I tried th update "Update for Windows Vista (KB951327)" as Marnix suggested above. But the patch gives me a message saying that this does not apply to your system. I am a member of Domain Admins group, so would it make any difference to try to run asAdministrator?

Hi! Thank you for the replies. I believe RajeshG_US will be fixed with the 951327 patch crashing in Health Explorer, however this has not fixed my issue. I've also tried 953817 and 951327. I'm running Vista x64 SP2 with SCOM SP1. Note the link I originally gave to a similar issue exists in R2 Beta. The key is the error report which makes reference to an Acer Memory Card which I don't have. Thank you again for your assistance!

I too have issues on Vista Home Premium, 32bit system Console crashes all the time. If anyone could get in touch with me I may be able to reproduce this issue, like on Live Meeting.Ingrifo - We Do SCOM

Hi! This morning I added myself to the system policy and was running longer than it has, but still crashed. This crash event log is different though. Event Name: RADAR_PRE_LEAK_64. I'm not exactly sure what this event name is, but I do believe it's a memory leak by evidence of a RADAR_PRO_LEAK_32 discussion here... http://social.msdn.microsoft.com/Forums/en-US/isvwindowserrors/thread/54a2a5d3-b865-47e6-bec4-e2abfd69f582/. If this is the case, maybe there's not a way to fix this on Vista?Thanks!Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> - <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2009-06-02T16:25:21.000Z" /> <EventRecordID>3875</EventRecordID> <Channel>Application</Channel> <Computer>system</Computer> <Security /> </System> - <EventData> <Data>407107221</Data> <Data>5</Data> <Data>RADAR_PRE_LEAK_64</Data> <Data>None</Data> <Data>0</Data> <Data>Microsoft.MOM.UI.Console.exe</Data> <Data>6.0.6278.0</Data> <Data>6.0.6002.2.2.0</Data> <Data /> <Data /> <Data /> <Data /> <Data /> <Data /> <Data /> <Data>C:\Users\name\AppData\Local\Temp\RDRCDBD.tmp\empty.txt</Data> <Data /> </EventData> </Event>

I too am having this problem. However, I am using Windows 7 RC x64with OpsMgr SP1. Everyone in my office has the same problem (we are all testing Windows 7). I can send any error reports upon request.It seems to happen randomly, sometimes I will be using it, other times it will be sitting in the background minimized.

SCOM 2007 SP1 UI on Vista SP1 crashes here as well. Dialog box says: "System Center Operations Manager 2007 has stopped working" then the solution box pops up and indicates I need to update my Acer Memory Card Reader Drivers. I don't have an Acer Memory Card Reader. Other references found: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.opsmgr.ui&tid=6d7b0e20-45e3-4340-930e-cade308ee5ac&cat=4AE2B8F4-410B-C1C7-3FBB-D261FD9C3408&lang=en&cr=US&sloc=&p=1 http://www.eggheadcafe.com/conversation.aspx?messageid=34486906&threadid=34486906 No one action seems to cause the crash other than just clicking on the GUI. Please, any ideas welcome. The console is almost unusable.

Hey guys, I've asked someone from our test team who handles some of the watson crashes to have a look at this thread and offer any guidance.Thanks,JustinThis posting is provided "AS IS" with no warranties, and confers no rights. Use of attachments are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm

Hi all, To identidy if everyone is talking about the same crash we need more information. On the Vista machine in which UI crashes, please open eventlog and look for 1001 event in Application event log logged by Windows Error Reporting.. Please post complete information about the event.This posting is provided "AS IS" with no warranties, and confers no rights.Use of attachments are subject to the terms specified athttp://www.microsoft.com/info/cpyright.htm

Hello. Unfortunately I don't have any errors in Event Log. Application crashes and window pops-up with "Finding solution" and then "I can't find a solution and I will check later if there is". Where can I find that package with error on my disk?Ingrifo - We Do SCOM

There are several 1001 events. Below is the most recent.Log Name: ApplicationSource: Windows Error ReportingDate: 6/5/2009 12:46:35 PMEvent ID: 1001Task Category: NoneLevel: InformationKeywords: ClassicUser: N/AComputer: ILADT501.sharpssg.comDescription:Fault bucket 431887983, type 5Event Name: CLR20r3Response: http://oca.microsoft.com/resredir.aspx?SID=7886&iBucketTable=5&iBucket=431887983Cab Id: 0 Problem signature:P1: microsoft.mom.ui.console.exeP2: 6.0.4900.0P3: 47b71095P4: System.Windows.FormsP5: 2.0.0.0P6: 4889dee7P7: 6194P8: 23P9: System.UnauthorizedAccessP10: Attached files:C:\Users\greg.SSG\AppData\Local\Temp\WER60C3.tmp.version.txt These files may be available here:C:\Users\greg.SSG\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report46026bc0Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Windows Error Reporting" /> <EventID Qualifiers="0">1001</EventID> <Level>4</Level> <Task>0</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2009-06-05T17:46:35.000Z" /> <EventRecordID>5701</EventRecordID> <Channel>Application</Channel> <Computer>ILADT501.sharpssg.com</Computer> <Security /> </System> <EventData> <Data>431887983</Data> <Data>5</Data> <Data>CLR20r3</Data> <Data>http://oca.microsoft.com/resredir.aspx?SID=7886&amp;iBucketTable=5&amp;iBucket=431887983</Data> <Data>0</Data> <Data>microsoft.mom.ui.console.exe</Data> <Data>6.0.4900.0</Data> <Data>47b71095</Data> <Data>System.Windows.Forms</Data> <Data>2.0.0.0</Data> <Data>4889dee7</Data> <Data>6194</Data> <Data>23</Data> <Data>System.UnauthorizedAccess</Data> <Data> </Data> <Data>C:\Users\greg.SSG\AppData\Local\Temp\WER60C3.tmp.version.txt</Data> <Data>C:\Users\greg.SSG\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report46026bc0</Data> </EventData></Event>

I am also having this issue on Windows 7 x64 running SCOM SP1. If anyone solves this please post back.

I am experiencing the issue on Windows 7 RC 32-bit.

I'm also experiencing this problem. I've re-installed the console to no effect. Operations Manager 2007 SP1 Console running on Windows Vista x86 SP2. The problem started happening around the time I upgraded from IE7 to IE8 and installed the Office 2007 SP2. I get the same reference to the Acer card reader. Fault bucket 558144894, type 5 Event Name: CLR20r3 Response: http://oca.microsoft.com/resredir.aspx?SID=7886&iBucketTable=5&iBucket=558144894 Cab Id: 0 Problem signature: P1: microsoft.mom.ui.console.exe P2: 6.0.4900.0 P3: 47b71095 P4: System.Windows.Forms P5: 2.0.0.0 P6: 49cc5f77 P7: 6194 P8: 23 P9: System.UnauthorizedAccess P10: Attached files: C:\Users\XXXXXX\AppData\Local\Temp\WERE1AF.tmp.version.txt These files may be available here: C:\Users\XXXXXX\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report13c29b7c

Hi! I've already posted two event logs above. Just wanted to note how many crashes I experienced in the past few days...090609 - Crashed 5x in 9hrs.090608 - Crashed 5x in 9hrs.090605 - Crashed 22x in 9hrsSystem information (msinfo32) including error reports... too long to post. What's a better way to post this information?I'm also running Sysinternals ProcMon to capture more runtime events today.Thanks!

I'm also experiencing this problem. I've re-installed the console to no effect. Operations Manager 2007 SP1 Console running on Windows Vista x86 SP2. The problem started happening around the time I upgraded from IE7 to IE8 and installed the Office 2007 SP2. I get the same reference to the Acer card reader. Fault bucket 558144894, type 5 Event Name: CLR20r3 Response: http://oca.microsoft.com/resredir.aspx?SID=7886&iBucketTable=5&iBucket=558144894 Cab Id: 0 Problem signature: P1: microsoft.mom.ui.console.exe P2: 6.0.4900.0 P3: 47b71095 P4: System.Windows.Forms P5: 2.0.0.0 P6: 49cc5f77 P7: 6194 P8: 23 P9: System.UnauthorizedAccess P10: Attached files: C:\Users\XXXXXX\AppData\Local\Temp\WERE1AF.tmp.version.txt These files may be available here: C:\Users\XXXXXX\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report13c29b7c I'm getting this same error. SCOM crashes everytime I try to reset the health of any monitor. Examining the event logs I find references to an Acer card module which I do not have. Problem solutions points me to download an update for SCOM (got them all) or an update for the Acer module.Regards.

Hello folks, we are actively investigating this. I'll be sure to post back as soon as we have something.Thanks, Justin Incarnato This posting is provided "AS IS" with no warranties, and confers no rights. Use of attachments are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm

Hi! SCOM Console crashed again. Was able to capture with Process Monitor. Appears to be .Net related by looking at Exit Status: -532459699Date & Time:6/15/2009 10:51:13 AMEvent Class:ProcessOperation:Process ExitResult:SUCCESSPath:TID:2548Duration:0.0000000Exit Status:-532459699User Time:224.6570401Kernel Time:188.7768101Private Bytes:265,261,056Peak Private Bytes:376,446,976Working Set:300,617,728Peak Working Set:386,551,808Description:System Center Operations Manager 2007Company:Microsoft CorporationName:Microsoft.MOM.UI.Console.exeVersion:6.0.6278.0Path:C:\Program Files\System Center Operations Manager 2007\Microsoft.MOM.UI.Console.exeCommand Line:"C:\Program Files\System Center Operations Manager 2007\Microsoft.MOM.UI.Console.exe" PID:4972Parent PID:4108Session ID:1User:UserAuth ID:00000000:000ec3ceArchitecture:64-bitVirtualized:FalseIntegrity:HighStarted:6/15/2009 8:59:41 AMEnded:6/15/2009 10:51:13 AMModules:Microsoft.MOM.UI.Console.exe0x1000000x2b8000C:\Program Files\System Center Operations Manager 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Folks, we now have a repro of this. I'll post back as soon as I have something.Thanks,JustinThis posting is provided "AS IS" with no warranties, and confers no rights. Use of attachments are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm

Theat's a sheer class Justin :) Eager to see the hotfix :)Ingrifo - We Do SCOM

Thanks Rem-8,One of our devs is looking into this now, stay tuned. Sorry to everyone who has hit this, we are working hard on it. Our Sustained Engineering PM (the guy who owns our QFE/Hotfix process) is in the loop as well.-JustinThis posting is provided "AS IS" with no warranties, and confers no rights. Use of attachments are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm

Thanks Rem-8, One of our devs is looking into this now, stay tuned. Sorry to everyone who has hit this, we are working hard on it. Our Sustained Engineering PM (the guy who owns our QFE/Hotfix process) is in the loop as well. -Justin This posting is provided "AS IS" with no warranties, and confers no rights. Use of attachments are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm Hi Justin, any news on Hotfix? Ingrifo - We Do SCOM

Hello Rem-8,No, sorry - not at this point. We have CSS submitting the request to our Sustained Engineering team. It will be investigated further at this point. Please ping me again next week and I'll provide any update I am able to.Thanks,JustinThis posting is provided "AS IS" with no warranties, and confers no rights. Use of attachments are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm

Hello Rem-8,No, sorry - not at this point. We have CSS submitting the request to our Sustained Engineering team. It will be investigated further at this point. Please ping me again next week and I'll provide any update I am able to.Thanks,Justin This posting is provided "AS IS" with no warranties, and confers no rights. Use of attachments are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm Is someone still looking into this issue?Regards,

I too am having this problem and I am using SCOM 2007 R2.

I was worndering if a solution has been found to this thread since I'm experiencing the same issue and it's very annoying.Operations Manager 2007 SP1 Console running on Windows Vista 64bitRegards,

Same problem here, I'm running Vista x86 SP2. Today was the first time I actually tried the "Check online for solutions" link and I laughed when it told me I needed to install a driver for my Acer Media Card Reader. Fortunately my laptop still has Windows XP on it so I have that sitting next to my work station so I can actually use the Ops Manager console. It's next to useless on my desktop machine due to this problem.

I had exactly the same issue under Vista x86 and recently switched to Win7 x86 (RTM) and the problem persisted. My workaround has been to install XP Mode and run the console as a virtualized app!

Hello everyone, we are going to have a fix for this (in testing now). It's currently planned as part of a suite of fixes for R2. Look for this around the end of September (that's the current plan today, subject to change).Thanks,JustinThis posting is provided "AS IS" with no warranties, and confers no rights. Use of attachments are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm

Justin, were the fixes released as scheduled? If so can you post a link to them? My corporate GPO does not allow me to run Windows Update so I need to get the files seperately to install.ThanksKevin

Kevin,I don't think the fix it out yet. I'll check with the team to see the status and reply back.Michael Pearson OpsMgr Performance Test Team This posting is provided "AS IS" with no warranties, and confers no rights. Use of attachments are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm

This fix is in the works and will be included in an SP1 QFE that is forthcoming.Michael Pearson OpsMgr Performance Test Team This posting is provided "AS IS" with no warranties, and confers no rights. Use of attachments are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm

Hi Michael, We are running R2 and also see the problem with the OpsMgr console crashing. I could see that Justin mentioned (earlier in this thread) an update for R2 which should include a fix for this. Do you have some information about such an update i.e. if it contains fix's for the console crashes and when the update will be released. If there is a chance that I can get a hotfix via premier support it would be great as our monitoring team experience this problem daily. br Lars

Hello all,The cumulative update for OpsMgr SP1 is now available. This update should address the Console crash issue that we are talking about.KB article with the details on all the fixes included:http://support.microsoft.com/kb/971541Download Center link:http://www.microsoft.com/downloads/details.aspx?FamilyID=05d7785d-fe69-48bc-8dfa-72a77c8936bf&displaylang=enMichael Pearson OpsMgr Performance Test Team This posting is provided "AS IS" with no warranties, and confers no rights. Use of attachments are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm

Hi Michael, We are running R2 and also see the problem with the OpsMgr console crashing. I could see that Justin mentioned (earlier in this thread) an update for R2 which should include a fix for this. Do you have some information about such an update i.e. if it contains fix's for the console crashes and when the update will be released. If there is a chance that I can get a hotfix via premier support it would be great as our monitoring team experience this problem daily.brLars Lars, Let me check on this one and reply to the thread.Michael Pearson OpsMgr Performance Test Team This posting is provided "AS IS" with no warranties, and confers no rights. Use of attachments are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm

Any update on the fix for R2 consoles?

Any update on the fix for R2 consoles? lara

Any update on the fix for R2 consoles? lara

Any update on the fix for R2 consoles? I have the same issue with console crashing on Windows 7, 32bit/64bit, and Windows Server 2008/2008R2. Thanks,