We have added another server to the site and added only the SMP role. Computers can run the backup task but not restore. Seems there is no computer association created. IIS is installed. The backup task works fine. Here's what the log states during the restore when it fails. I can see the data on the SMP server directory where we are backing up to. reply from server is 'NoReply' OSDSMPClient 5/6/2011 3:21:30 PM 2596 (0x0A24) ClientRequestToMP::DoRequest failed (0x80004005). OSDSMPClient 5/6/2011 3:21:30 PM 2596 (0x0A24) ExecuteRestoreRequestToMP failed (0x80004005). OSDSMPClient 5/6/2011 3:21:30 PM 2596 (0x0A24) ExecuteRestoreRequest failed (0x80004005). OSDSMPClient 5/6/2011 3:21:30 PM 2596 (0x0A24) OSDSMPClient finished: 0x00004005 OSDSMPClient 5/6/2011 3:21:30 PM 2596 (0x0A24) Process completed with exit code 16389 TSManager 5/6/2011 3:21:30 PM 2912 (0x0B60) !--------------------------------------------------------------------------------------------! TSManager 5/6/2011 3:21:30 PM 2912 (0x0B60) Failed to run the action: Request User State Storage. Unknown error (Error: 00004005; Source: Unknown) TSManager 5/6/2011 3:21:30 PM 2912 (0x0B60) Also on some computers, the backup fails with the Failed to find client signing certificate error. KB 971571 is not installed on that machine. Not sure why it would fail on some and work on others.Jay Parekh Project Leadership Associates

Hi Jay, The error 80004005 is a general unknown error - that along with the ‘NoReply’ response. This could be communications problems between the client and the migration point/MP. Also, the update which can causes this issue should be KB 974571 not KB 971571. You may re-check it: User state migration is unsuccessful on a SCCM 2007 SP1 client or on a SCCM 2007 SP2 client after you install security update 974571 If it is not the case, you may take the steps in the following article: Trusted Root Key errors on SMS 2003 and SCCM Clients. And try to reinstall the SMP to test. Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Resolved. The server with the SMP role had the site server$ in the local admin but the site server did not have that other server$ in it's local admin so two way communication was not happening.Jay Parekh Project Leadership Associates

Hi Jay, The error 80004005 is a general unknown error - that along with the ‘NoReply’ response. This could be communications problems between the client and the migration point/MP. Also, the update which can causes this issue should be KB 974571 not KB 971571. You may re-check it: User state migration is unsuccessful on a SCCM 2007 SP1 client or on a SCCM 2007 SP2 client after you install security update 974571 If it is not the case, you may take the steps in the following article: Trusted Root Key errors on SMS 2003 and SCCM Clients. And try to reinstall the SMP to test. Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Thanks Sabrina - yes, I meant 974571. THe computer where I'm getting the client cert error does not have that hotfix.Jay Parekh Project Leadership Associates