SSRS report manager won't open on IE
I have installed SSRS 2008 on win 2008 server couple of months ago. Gave all the required permissions to all the users and they were able to pull Report Manger and manage there reports. All of a sudden couple of weeks ago, report manager won't open in IE. When the URL (http://192.xxx.xx.xx/Reports/Pages/Folder.aspx?SelectedTabId=PropertiesTab) is selected nothing happens , I get a blank page , no error is displayed. I read couple of posts and rebooted SSRS server but it din't help. Also, I am able to open the report manager in Firefox and it works fine. Any suggestions please.Rama DBA
May 10th, 2011 12:07pm

Hi Rama, Can you try with below URL? http://192.xxx.xx.xx/Reports/Pages/Folder.aspx Is still issue coming with the above URL? Please let us know your feedback. Thanks KumarKG, MCTS
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May 10th, 2011 1:26pm

I have tried http://192.xxx.xx.xx/Reports/Pages/Folder.aspx Yes, I still get a blank page.Rama DBA
May 10th, 2011 5:07pm

Hi first thing u check 1)Report server start 2)check the browse status to running condition 3) open the IE in admin 4)open the url and check site setting and folder setting . 5)still u r not getting means again re_configure the configuration tool. thanks nathan
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May 11th, 2011 3:15am

Hi Rama, From your description, you are able to access Report Manager through Firefox. So, this issue might be caused by IE. Since Report Manager could be opened in IE at first, have you ever changed the settings of IE recently? Can you access Report Manager through IE on another computer? And which version of IE you are using? Generally, to run Report Manager and use Report Manager to view reports, we must use Internet Explorer 6.0 with SP1 or higher and scripting must be enabled. You can check script settings in the Security tab of the Internet Options dialog box. In the Security tab, when you select the zone through which you access Report Manager (in most cases, this is the Local intranet zone), you can click Customize Level to enable or disable different types of script functionality. In addition, please also User Authentication (at last) in Security Settings page, and select Automation logon with current user name and password. Thanks, Tony Chain Tony Chain [MSFT CSG] | Microsoft Community Support Get or Request Code Sample from Microsoft Please remember to mark the replies as answers if they help and unmark them if they provide no help.
May 11th, 2011 3:49am

Hi Rama, From your description, you are able to access Report Manager through Firefox. So, this issue might be caused by IE. Since Report Manager could be opened in IE at first, have you ever changed the settings of IE recently? Can you access Report Manager through IE on another computer? And which version of IE you are using? Generally, to run Report Manager and use Report Manager to view reports, we must use Internet Explorer 6.0 with SP1 or higher and scripting must be enabled. You can check script settings in the Security tab of the Internet Options dialog box. In the Security tab, when you select the zone through which you access Report Manager (in most cases, this is the Local intranet zone), you can click Customize Level to enable or disable different types of script functionality. In addition, please also User Authentication (at last) in Security Settings page, and select Automation logon with current user name and password. Thanks, Tony Chain Tony Chain [MSFT CSG] | Microsoft Community Support Get or Request Code Sample from Microsoft Please remember to mark the replies as answers if they help and unmark them if they provide no help.
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May 11th, 2011 3:49am

Awesome, Tony, your "In addition " suggestion at the end did the trick. Some how my IE settings might have got changed. When I selected "Automatic login with current user name and password" it worked. Scrpting was already enabled but anonymous logon was slected. I would have never guessed this myself. Thank you. Rama DBA
May 11th, 2011 5:39pm

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