Goal: Setup sites to send a 'Site Access Request' to an email address that is associated with a document library. This way we can use the site to get the emails and not hard code email addresses for individuals. Anyone on the team can view and process these requests. Setup: Establish a site that uses the document library email address for Site Access Requests. Create Document Library to receive incoming emails. 'incoming email' feature setting below: Allow this document library to receive e-mail? Yes Email address: spam@testlab.com Group Attachments in Folders? Save all attachments in root folder Overwrite files with the same name? No Save original e-mail? Yes Save meeting invitations? No E-mail security policy: Accept e-mail messages from any sender Problem: 1 - email not being received by the library but is received by individual email addressees; 2 - if you forward the system generated email from your outlook to the address for the library, there is no content, only an emplty .eml file. Thank you in advance for any input to help up resolve the issues to this solution. Rhonda JohnstonRhonda J.

Hi, Please do some testing as following: 1. Navigate to SMTP drop fold(c:\inetpub\mailroot\drop) 2. Write a email file with .eml extension, the content like below: X-Sender:abc@163.com X-Receiver: spam@testlab.com From:abc@163.com To: spam@testlab.com Subject: Just a Testing 3. Check the email in this fold and check whether the library can receive email file If the library can receive the email, it means SharePoint Incoming Email service work well; you should configure the SMTP and make sure the SMTP can receive the email. If the library can’t receive the email, it means SharePoint Incoming Email is not configured well. For more information, please refer to http://technet.microsoft.com/en-us/library/cc262947.aspx Hope this helps Thanks! Stanfford

Stanfford - thank you. However, it appears that; 1 - the outgoing email settings are correct and work well. no problem receiving system generated email. 2 - the incoming email settings are correct and work well. The library has no problem recieving email sent directly to. The issue seems to be with a SharePoint System Generated Email (outgoing emal) being routed to a SharePoint Library (incoming email). Maybe there is something in the middle that is dropping the email? Maybe I am confusing AD? Rhonda J.

Hi, Thanks for updating. Can you let me know detailed steps how did you route the System Generated Email to SharePoint Library (incoming email)?

I didn't do any specific 'routing' ..... currently, when an Access Request email is generated, it goes to the individuals specified in the Access Request settings for a site. Those emails are recieved without issue. When adding an email address that belongs to a library, that email is never received. Seems to me that if the system generated email goes to the intended recipients, i.e. alerts, site access requests, etc. then that email should be able to route to a library setup to receive email. I have trouble believing that I am the first person to attempt to route access requests back to the Portal so a workflow can be started....... Thanks, RhondaRhonda J.

Hi, I just want to know when an Access Request email is generated, can you see the email in “c:\inetpub\mailroot\drop”? If the email appear in this fold, the library can receive this email. Hope this helps Thanks! Stanfford