Hi,
Please follow the steps below for troubleshooting:
1.Check services in SharePoint
- In CA, distributed cache service is start.
- Run->services.msc, AppFabric Caching service is running.
2.If issue persists, please run the command in SharePoint 2013 Management Shell
- Check DistributedLogonTokenCache settings:
$settings = Get-SPDistributedCacheClientSetting -ContainerType DistributedLogonTokenCache
$settings
Run the command to change the settings
$settings.ChannelOpenTimeOut =10000
$settings.RequestTimeout=10000
$settings.MaxBufferSize = 33554432
Set-SPDistributedCacheClientSetting -ContainerType DistributedLogonTokenCache -DistributedCacheClientSettings $settings
- Check DistributedViewStateCache settings:
$settingsvs = Get-SPDistributedCacheClientSetting -ContainerType DistributedViewStateCache
$settingsvs
Set DistributedViewStateCache
$settingsvs.ChannelOpenTimeOut = 10000
$settingsvs.RequestTimeout=10000
$settingsvs.MaxBufferSize = 33554432
Set-SPDistributedCacheClientSetting -ContainerType DistributedViewStateCache -DistributedCacheClientSettings $settingsvs
3.Try to restart distributed cache and AppFabric caching service to check if issue persists.
4.If issue persists, please collect the information to me for further research:
Get-SPDistributedCacheClientSetting -ContainerType DistributedLogonTokenCache<o:p></o:p>
Get-SPDistributedCacheClientSetting -ContainerType DistributedViewStateCache
Regards,