Hey everyone,

We have a Windows server 2003 box that recently cannot be backed up by backup exec 2010...I isolated the issue but cannot seem to figure out how to get shadow copies to diaplay correctly in the C drive properties (Shadow Copies tab)...is there anyway to rebuild the shadow copies without reinstalling the OS? this server is in a production environment and cannot be rebooted right away...I noticed that the service "Microsoft Software Shadow Copy Provider" was stopped so I started it and set it to 'Automatic' and just for the record "Volume Shadow Copy" service is started and set to automatic...any info on this would be greatly appreciated...please see screenshot below for the error I am getting....Thanks a million everyone!

• Edited by RyanS87 Wednesday, November 27, 2013 7:22 PM

Hi,

Please try to delete this registry key below to see if the issue still exists:
HKLM\SYSTEM\CurrentControlSet\Services\VSS\VssAccessControl

There is a similar thread, please go through it to help troubleshoot this issue:

Error 0x80080005: server execution failed - server 2003 vss shadow copy problems
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/2003_Server/Q_27270205.html

Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

Regards,

Thanks for your reply, the registry key "VssAccessControl" does not exist...the furthest I can get to is HKLM\SYSTEM\CurrentControlSet\Services\VSS....any other suggestions as I have my back against the wall with this issue...thanks!

Hi,

Did you receive any other error when backed up Windows server 2003 by backup exec 2010? If so, please provide the detailed error message for research. Did you see any error in Event Log? If so, please also let me know.

Dear Sir,

Can you help me with this?

Dear All,
First i am sorry for my English.Please forgive me any mistakes.

Here is Problem:
Our File Server Running Windows 2008 R2.
We have problem with "Shadow Copy"
This is the following problems:
1-First time "Previous Version" not appear to every "Work Station" machines so I went to check on Server and tried to right click on HDD Drive to see Scheduled for "Shadow Copy" it was hang up and not allow me to get in to "Shadow Copy" property and if i click on HDD drive Property Screen, it become not respond so last time i kill process.
So last way, i restart server after Server Restart, I can got into "Shadow Copy" and i saw the Scheduled was work property.. and after that, the "Previouse Version" appear to all "Work Station Machines"

4days later, "Previous Version" not appear more on "Work Station " machines, so i went to check on File Server Hard Disk Drive, It was seems load so slow and it was not bring me to "Shadwo Copy" so i checked the process of Task Manager, i saw on process was taking 7 gig of RAM, i kill that task, and i can got into "Shadow Copy" and "Previos Version" is working after i can get into "Shadow Copy"

2 days more," Shadow Copy" not appear more.. i tried to go the same ways by Right Click on File Server HDD to get into "Previose Version" but it was not allow me to got there and just hang up and if i click on the HDD property Screen it will not respond.. and i check the process of task manager, it was not bad..
I checked on VSS service, it was running well...
after that, i tried to Stop VSS(Services.msc) and Restart it, but it was not allow me to restart because the restart was gray...

So i tried to get into "Shadow Copy" again, i got the last error message:

Shadow Copies:
Initialization failed.
Error 0x80080005: Server execution failed

Could some please help me to investigate and find out me to fix these problem that i detail since from the first to last error?
I will really do great appropriate you for all your best help.
If you need more detail, please let me