Hi All,<o:p></o:p>

I have configured SharePoint 2013 on two tier farm (WEB/APP + SQL). Search and UHDC service application has been configured and associated with web app. Site collection Popularity Trends reports not showing any usage data, usage report is empty. I have checked/tried<o:p></o:p>

1) SQL authentication for logging database<o:p></o:p>

2) Checked WSS_WPG and WSS_Admin_WPG permission on log folder.<o:p></o:p>

During debugging I noticed that Search analytic reporting database, AnalyticsItemData table only have records for Event Type = 4. No records for Event Type = 1. For testing purpose I changed event type 4 to 1 for site collection which started showing data in usage reports.<o:p></o:p>

It seems like usage data is not getting saved into DB.<o:p></o:p>

All search components are active and all jobs are running successfully.<o:p></o:p>

Can anyone please suggest any direction?<o:p></o:p>

Thanks in advance for help.<o:p></o:p>

Hi

Did you manage to resolve this issue, I am having the same problem with Usage stats coming up empty...

Any luck here.  Same issue.  I even have a ticket open with MSFT and not moving very fast...

Any luck here.  Same issue.  I even have a ticket open with MSFT and not moving very fast...

Hi

Did you find any solutions to this ?

I am having the same problem, and having absolutely no luck finding any solutions for this. I get 0 on "Recent" and "Ever" when I click "Most popular items" button in the ribbon in a document Library or pages Library. Also the "Usage" report under "Popularity Trends" is empty.

I have run out of ideas on how to fix this. Our solution has been in Production for more than six months now.

Please advice.

We have the same issue on our SharePoint 2013 Popularity Trends report. The usage data worked well until May. It stops getting new data then.

We do have up-to-date data in Logging Database, dbo.RequestUsagePartitionX tables, but somehow the data do not appear in the Excel report. Anyone have a suggestion on what could go wrong?

Thanks in advance.

Kreedo. Did you get any answer from Microsoft ?

Ping

ping

anybody here ? 

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• Proposed as answer by WannabeSharepointGuru Wednesday, June 26, 2013 11:49 AM

Having the same issue as well =(

Same problem here. Anyone?

Exact the same issue here. Did somebody find a solution by now?

Same issue here.
It worked perfect until - i guess - we changed from http:// to https://. Since then we have only 0 in the populary pages or list-reports. The only report who is working is the "Usage" report below "Site Administration".

Did any one got solution. same issue for us :)

Running into the same issue as the person from 9/9/13 --

Worked fine prior to migrating http to https://

6 Server farm 100% server 2012, sharepoint 2013 CU October 

Same issue. 

Same here.... Please help!

The following steps may help you.

1) Enabling Usage Report in SharePoint Central Administration
You have to enable usage data collection and timer job in SharePoint Central Administration.
Look at the following post.
http://guidesharepoint.wordpress.com/2013/12/13/enabling-usage-reportsharepoint-2013/

2) Configuring Usage Definition
In order to get Popularity Trends Report, you have to add recievers and configure "EnableReceivers" settings.
Look at the following post.
http://geekswithblogs.net/bjackett/archive/2013/08/26/powershell-script-to-workaround-no-data-in-sharepoint-2013-usage.aspx

• Proposed as answer by Subhash Bandaru Tuesday, August 05, 2014 8:21 PM
• Unproposed as answer by Subhash Bandaru Sunday, September 14, 2014 9:52 AM

I ran into similar situation before.  It was working for awhile and all of the sudden it stopped.  I noticed there wasn't anything logged to the Usage database and the log folder in the 15 Hive (default location) has a very old modified date.  The timer jobs and event handlers were all in place.  

What ended up fixing my problem is to change to file log location from 15 Hive to somewhere else, say /_log folder.  After that I can see logs starts populating in the file system and also in the database.

• Proposed as answer by L. Lee 7 hours 45 minutes ago

Hi,

In SP2013 analytics is part of the Search Service so first you need to check if your search is working as expected. If search is working then you need to check for any other issues. One of them may be as it was already stated: http://geekswithblogs.net/bjackett/archive/2013/08/26/powershell-script-to-workaround-no-data-in-sharepoint-2013-usage.aspx