Hi,

Could someone confirm whether Sharepoint 2013 Foundation should index the contents of .EML files stored within the document libraries?

Cheer

Hi,

Thanks for the reply.

I have applied the hotfix but I am still receiving the error "Item format unsupported. (Error parsing document '...'. There is no format handler able to parse documents of the format 'eml'.)". Could you show me where it is documented that it is a known issue?

We meet the minimum software requirements

I am referring to the article http://office.microsoft.com/en-us/help/sharepoint-server-2013-known-issues-HA102919021.aspx

Do you have this issue only with .eml files?

Sorry, in fact I was too quick to respond before!

I restarted the Search service and ran another full crawl. It works!

Thank you so much you are my hero

Hi,

Yes, SharePoint2013 should index .eml files by default. However, if you try to do this, you will get warning saying "Item format unsupported. (Error parsing document '...'. There is no format handler able to parse documents of the format 'eml'.)"

This is a known issue and while it is not solved, you can use a workaround. Simply install KB2554876 The SharePoint parsing process crashes in Windows Server 2008 R2 from support.microsoft.com/kb/2554876 on all content processing component servers. This should help

Best,

Ievgeniia

One thing in addition. This is just one of multiple KBs in the "Minimum software requirements" list. Make sure you have them all: http://technet.microsoft.com/en-us/library/cc262485.aspx#section4