Dear all,
In our office have bought new PCs spec for testing with windows 7 almost used the newest CPU chip i5 or i7 but we got problem when used skype in windows 7. 10 new PCs used windows 7 alway got problem with skype event i tried to use many version of skype 3.8, 4.1, 4.2 etc ... but till the same, skype stopped around 20 minutest when used it, i have checked with Reliability History and show error but don't know why. Are there any way to trace, track and find out which caused the problem with skype. If this problem can not solve it mean we can not use windows 7 for the future also.

Skype works fine (the newer version for win7)

We have used it since the BETA of 7.... sometimes for Hours at a time.

there is no issue there, start looking at your setup.

Hi,

Are you using Windows 7 64 bit operation system? If so, try the Skype 3.6.0.248 version. If 32 bit system, install the 4.1 beta in compatible mode.

Could you specify the detailed symptom? Will it stop during vedia call or just idle?

What is the model of your sound card? The following steps are workaround to people who use HT Omega Striker sound card.

1. Disconnect your internet so that skype wont sign in.
2. Open windows device manager and disable (not uninstall, just disable it) the HT Omega Striker sound card
3. Connect your internet
4. Sign on your skype as usual.
5. Now go to skype --> tools --> options
6. Go to sound effects page (NOT the microphone/speaker page) and MUTE all soundeffects (such as "sign on", "sign off"), make sure you mute all of them.
7. Enable your HT Omega Striker
8. Now your skype should work. Microphone and speakers should work well in calls and rings. But you wont have the sound effects when sign-in or someone sending fill and such.

In addition, for this compatibility issue, https://developer.skype.com/SkypeGarage/ReportIssue could be the best resource.

• Marked as answer by Dale QiaoModerator Tuesday, March 23, 2010 7:33 AM

we have used 1 application called SkypeRecorder to record any call out from employee, i suggest that app made skype crash, we till checking what is exactly caused skype crash

There might be conflict with your sound card. Windows does not allow two programs to access sound card at same time. Simply disable skyperecorder to check if skype crash. If not, you may need to switch to another recorder. Also, could you tell us the model of the PC? If there is any webcam installed, search for the file BtwVdpCapFilter1.dll and rename it.

i solved this problem with skpe 3.5.0.239 version. its working with windows 7 64 bit.

kateu

Hello, Kateu,

Can you send email to me and tell me how you solve the problem for skype 3.5 and windows 7. Thanks. my email: london.jp99@gmail.com

thank you so much dale it really helped me.

rod

How can I install skype in windows 7? i can't install it since "kernel32.dll" has always appeared.