SteadyState randomly reboots computers
Hello,
I have 14 computers running Vista Business 32-bit SP2. SteadyState was installed on a fresh clean install of Vista, with Office 2007 and a few other applications. We used to have AVG antivirus, but thinking that might be the culprit we uninstalled it and
now have no AV (I know!).
SteadyState manages the updates every evening at a given time. I have a Scheduled Task to shut the PC off about 2 hours after the updates.
We are having an issue with the computers randomly rebooting. I switched off automatically reboot on error on a couple of test PCs as well as WDP to see if anything was being logged in the event logs. Nothing, and no clue as to why this is happening.
I suspect SteadyState as we have 25 other PCs of the same make and model (Dell Optiplex 745 and 755 small form factor) that do not have SteadyState installed and do not reboot randomly. Dell support said to try switching power supplies, and to test the temperature
of the computer but the temp was normal and they still do it. Disabling SteadyState does not help.
I took a couple of the PCs and re-imaged them, re-installed SteadyState and they still do it. Any suggestions? It's been like this for months and clients are getting tired of losing their work. Some computers will reboot almost every day others, once a week.
And sometimes the Scheduled Shutdown task does not run and we come in the morning and 1 or 2 of the computers will still be on. Thanks!
May 12th, 2011 3:16am
Hi,
Windows SteadyState doesn’t fully compatible with Windows Vista SP2, it may cause unexpected issue.
Furthermore, please try some generally tests to troubleshoot the issue:
1 Turn off WDP
2 Set no restrictions to user
3 Disable schedule updates on Windows SteadyState
Hope that helps.
Regards,
Leo
Huang
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May 12th, 2011 12:44pm