We have a lot of troubles with profiles. We randomly get temporary profiles and sometimes profiles count up (username.001, username.002, etc) The following text are found in the userenv.log: USERENV(2b8.2bc) 16:43:43:890 ReconcileFile: Unable to open temporary file USERENV(2b8.2bc) 09:08:33:234 CUserProfile::CleanupUserProfile: Ref Count is not 0 USERENV(2b8.2bc) 09:08:33:265 CUserProfile::CleanupUserProfile: Ref Count is not 0 USERENV(2b8.2bc) 09:08:33:265 CUserProfile::CleanupUserProfile: Ref Count is not 0 USERENV(2b8.2bc) 09:08:33:265 CUserProfile::CleanupUserProfile: Ref Count is not 0 USERENV(52c.530) 09:08:54:703 RefreshPolicyEx: Failed to open event with 2 USERENV(52c.530) 09:08:54:703 RefreshPolicyEx: Failed to open event with 2 If we delete the profile there it works for a while but it is not the solution.

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