I am currently troubleshooting an issue with Asset Intelligence that states "Online Service Account Not Provisioned".

I found this error in the AIUpdateSvc.log file.

Asset Intelligence Catalog Sync Service Information: 0 : Wed, 24 Apr 2013 19:27:16 GMT:Already 4 retries, clearing retry schedule
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 24 Apr 2013 19:27:16 GMT:1 Data/Status copied to outbox
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 24 Apr 2013 19:42:16 GMT:Reading persisted settings from registry
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 24 Apr 2013 19:42:16 GMT:No proxy server
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 24 Apr 2013 19:42:16 GMT:Sync Now detected
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 24 Apr 2013 19:42:16 GMT:Next scheduled sync time: 04/25/2013 00:00:00; Polling Interval:900 seconds
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 24 Apr 2013 19:42:16 GMT:=====================Downloading catalog=====================
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 24 Apr 2013 19:42:16 GMT:Service URL is http://go.microsoft.com/fwlink/?LinkID=115019&clcid=0x409, Version is '2.0', Timeout is '600' seconds
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 24 Apr 2013 19:42:16 GMT:Redirected to URL https://sc.microsoft.com/CatalogService/service.svc
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 24 Apr 2013 19:42:16 GMT:=====================Catalog download done=====================
Asset Intelligence Catalog Sync Service Error: 0 : Wed, 24 Apr 2013 19:42:16 GMT:IOException trying to get certificate - Could not load file or assembly 'System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' or one of its dependencies. The system cannot find the file specified.
Asset Intelligence Catalog Sync Service Information: 0 : Wed, 24 Apr 2013 19:42:16 GMT:Exception details:
System.IO.FileNotFoundException: Could not load file or assembly 'System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' or one of its dependencies. The system cannot find the file specified.
File name: 'System.Core, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089'
   at Microsoft.AssetIntelligence.SyncAdapter.Dispose()
   at Microsoft.AssetIntelligence.CatalogUpdateSvc.DownloadCatalog(X509Certificate2 machineCert)
   at Microsoft.AssetIntelligence.CatalogUpdateSvc.DoWork()

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].

  

What could the problem be?

• Edited by Taco Truck Wednesday, April 24, 2013 7:54 PM more info

Yes, I know this is an old post, but Im trying to clean them up. Did you solve this problem, if so what was the solution?

Since no one has answer this post, I recommend opening  a support case with CSS as they can work with you to solve this problem.

has anyone got an answer for this issue yet