Sometimes none of my USB devices work. In device manager among the USB Controllers there are 2 controllers.

Intel(R) Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D

Intel(R) Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26

When the devices don't work there's a yellow triangle for at least 1 of the 2. It seems to happen pretty randomly, and it's also random which one it is.

It's not like it suddenly crashes or something, if it works it stays working until after a reboot. After a boot it's hit or miss if it works or not.

Disabling and enabling the device again usually fixes it but sometimes you have to try a couple of times.

Under windows cp and rp the sound used to hang/stutter for a second  when connecting a new device when the controller was down, which lets me think it's chipset related.

The issue is there at least since consumer preview, although it might have been there earlier (I don't remember).

My specs:

Core i5 2410M

I think a HM65 chipset.

Laptop model is Asus k73sv.

I've heard that others with a HM65 don't have the problem, however someone with a k93sv model notebook also has the same problem. I guess it's something particular to this asus line? Maybe something with the mainboard...

• Edited by Stannieman Saturday, August 25, 2012 5:00 PM

I can see the K73SV does not have USB 3.0.

Anyway that does not keep from using USB 3.0 - i.e. hubs, harddisks.

Are you using any of that stuff?

If so, the USB 3.0 hub may need a firmware update - and likewise some of the HD's may be unreliable.

Just popping the question out of curiosity. Win8 RTM comes with native USB3 support - however you only run USB 2.0. It would be interesting if you got the yeally bangs when connecting a USB 3.0 device to a USB 2.0 port?

 I put stuff in 2 threads around this forum - in part about updating the USB 3.0 Fresco Logic drivers to prevent the yellow bangs - and for Renesas USB 3.0 controller about updating both its firmware and its drivers.

From what i've learned you have something that when connected, registered and installed with the usb ports triggers the yellow bangs (all though as you wrote - those yellow only occurs after resume from sleep, reboot and so on). One could go into details about device capabilities and so when registering with USB - however using compatible drivers for your connected usb devices is that simple working solution.

Anyway I've seen this happen in the situation with USB 3.0 I've described above. Anoying USB 3.0 stuff you can buy is not ready or getting patched automatically. Those 2 controllers was installed internally though extending the local system to USB 3.0 and had to be updated. BUT the problem with yellow bangs only triggered when USB devices was connected. It seemed to take down the whole USB subsystem or USB host - i.e the yellow bangs on the Intel USB enhanced host controller.

• Edited by Computermensch Friday, August 31, 2012 11:53 AM

Some custom asus board. The model is k73sv, same as the notebook itself.

That's why I think it's asus' fault.

EDIT: Here it is: http://www.la-tronics.com/EbayGallery/Asus-K73SV-Intel-Motherboard-60-N5HMB2100-D02-TESTED-30-Day-Warranty

• Edited by Stannieman Tuesday, September 04, 2012 8:09 PM

I'm having the same problem. Core i5 2410M, Intel Mobile Series 6 Chipset (probably HM65), and the exact same problem. Different computer, though. Toshiba Satellite P745-S4217. I performed a clean install of Windows 8 Pro using the image from my TechNet subscription. I have this problem every time I reboot my computer or after it goes to sleep. However, the only one that has the problem on my computer is USB Controller 1C26, which just so happens to be the user-facing USB ports. Thankfully, my USB 3 port uses a separate controller made by Renesas, but it's a pain that I have to keep my mouse plugged into the USB 3 port to use my computer, especially when I have a USB 3 flash drive. Disabling the device and enabling it again always clears the problem, but it's a pain in the rear. I've got all of the latest drivers from Toshiba for Windows 8 RTM, and I'm still having this problem. Ironically, the problem never occurred for me in the Technical Preview or the Release Preview. This just goes to show you, though, that the issue is not limited to your motherboard, computer, or brand. It's something with the drivers for the Intel Mobile Series 6 Chipset.

-Edit-

I'm also running the latest version of the BIOS for my computer, which is 2.0.

• Edited by Anthony Schettler Tuesday, October 02, 2012 8:04 AM Left out BIOS

It's indeed always after a (re)boot. Once the controllers are running they stay running, but sometimes they don't start on boot.

It's also good to know it doesn't happen only on asus laptops, now the chance for a fix is probably greater.

The big update from this week doesn't solve anything either, but I guess it's intel that need to come with a driver fix.

• Edited by Stannieman Saturday, October 13, 2012 11:30 AM

Exact same issue with an ASUS K53SV: devices sometimes fail to start at boot time.

The chipset is an Intel Series 6 Express, model HM65.

Uninstalling and rescanning for devices also works as a workaround for me.

Last night, I managed to hide the symptoms on my machine by automating the device restart procedure when needed on boot time. It involves installing a small system service.

For me, it will keep my machine usable until Microsoft or Intel (or ASUS?) fix the drivers.

Anybody who is interested and would like to try it out on their machine, just email me.

• Edited by Francisco Miguel Almeida Friday, November 09, 2012 8:42 AM

I disabled USB legacy mode in the bios and enabled UEFI. For me this works now. No problems anymore.

Maybe this could help you.

Regards,

Andre

P.S. I have an ASUS K73S model.

• Edited by Andre Bienkowski Friday, November 09, 2012 10:24 PM

Disabling legacy USB also worked for me. The last two reboots went well....

• Edited by ruibastos Monday, November 12, 2012 10:29 AM

I'm going to send a report to Intel, as all but 2 of you seem to have the HM65 Express chipset.

The good thing is that someone HAS to fix it, either MS or Intel. This because thoshiba offers an official (by toshiba supported) Windows 8 upgrade for sjm78's P750. If even 1 customer buys the upgrade they have to fix it, and then it would be fixed for all of us.

Also interesting: the chipset inf update utility can't be downloaded anymore. I have the latest one for our chipset (9.3.0.1019 for Win7) and since then only desktop versions are available and the mobile ones disappeared from the site.

But still that's only and inf updater, the real driver used for all chipset components as shown in device manager still dates from 2006 (Vista era).

• Edited by Stannieman Thursday, November 29, 2012 2:14 PM

Same problem with win 8 x64 and an ASUS RAMPAGE IV FORMULA

Setting the USB legacy mode to "Auto" seems to have fixed the problem for me.  5 reboots without a problem. Thanks

EDIT: came back... Changed to "Disable" now

• Edited by Eric Colombara Friday, December 21, 2012 9:38 AM

I think ASUS has to react! Feel free to retweet this to get things done: http://bit.ly/Ufh8iy

• Edited by Sebastien ORGEAS Saturday, December 22, 2012 5:10 PM

Hi.

For all of you about them yellow bangs you get in device manager with the Intel drivers from may be installing Windows 8 incompatible USB 3.0 drivers from i.e. Fresco Logic on for instance a pr Ivy Asus system ...

As I wrote somewhere above - for any of you having a USB 3.0 system not based on native support from Intel (i.e. you have a pr Ivy based PC with 3rd party support for 1 or more USB 3.0 ports) - make sure you have compatible drivers. I.e. for the Fresco Logic FL-1000 chip used in some cases by i.e. ASUS.

I still use 3.5.42.0 release from Fresco Logic - it has worked for me with Windows 8 for half a year now - without yellow bangs in device manger - providing USB 3.0 connectivity (without falling back to USB 2.0 speed) - and that was the result of this test during pre-release: http://social.technet.microsoft.com/Forums/en-AU/w8itproinstall/thread/2f28c816-19e8-4f13-913f-fe98f588730e

Please write back if you find any updated drivers from Fresco Logic - that works btw. 3.5.42.0 worked well for me and still does. No yellow bangs. I did a custom Asus U36SD (because of the almost ultra thin profile + CPU + Price + SATA6 connector) which I opened and threw in an Intel SATAIII SSD 520 series. Nice piece of equipment for April 2012 - except for that Fresco Logic driver deal thing. But pr Ivy. My laptop burned - so could not wait a few weeks for Ivy at the time.

BTW I did a post a couple of months later informing again on this great issue with USB 3.0 in general http://social.technet.microsoft.com/Forums/en-US/w8itprohardware/thread/4242d987-3864-482a-a0bb-f58bd7d4ab8f

- but concerned with peripherals --- remember to update USB 3.0 firmware in chips if you really want USB 3.0 in some cases still. Especially if your USB 3.0 peripherals are from 2012 and before. I found firmware updates for most. They never did it before may be - because Windows did not have USB 3.0 support. Suddenly they all got busy making sure the USB 3.0 performance was actually there - and not just faillback to USB 2.0 (you would not notice that a USB 2.0 connector would you - but on a USB 3.0 expecting faster performance you would). For instance other USB 3.0 firmware found in i.e. many USB 3.0 hubs include Renesas - they put an update out too around june to update the software inside their electronics. Some HD cases with certain chips are also notorious for giving problems - however widespread because of Price (but fails to work correctly with USB 3.0 ... which sets you back to USB 2.0 ... i.e. USB 3.0 spec has automated fallback to USB 2.0 when device i.e. fails to do USB 3.0. Part of error handling ... so test your speeds with 2012 and previous USB 3.0 equipment ... but guess problem goes away now with USB 3.0 becoming mainstream for real)

• Edited by Computermensch Monday, December 31, 2012 11:04 AM

 Try to find this parameters  "LowerFilters" and "UpperFilters" in Registry
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{36FC9E60-C465-11CF-8056-444553540000} 

and delete them.

It helps me with the same problem!

  P.S. Sorry for my english, I'm from Russia

• Edited by greenred2004 Saturday, March 09, 2013 7:31 PM

I've posted another tweet, this time for intel: https://twitter.com/SORGEAS/status/330977241771167744 ... Don't hesitate to share!

• Edited by Sebastien ORGEAS Sunday, May 05, 2013 9:33 AM

HI guys,

i have ASUS G74SX witn WIN8Pro and the same problems but I have new investigation solution.

I read in another forum that the problem occurs when you have installed Hyper-v on Win8.

Well for me this was the cause sure so I have solved simple unistalling hyper-v !!!

I didn't trie the bios solution to disable legacy usb.

Now I need hyper-v so I first disbale the legacy usb into my bios (I will go to find) and after I will install hyper-v and see what happen.

Did you have hyper-v installed ?

• Edited by Faber2010 Sunday, June 02, 2013 1:19 PM

I've just received a call back from HP and they have advised that the "FIX" is to install Windows 7 and that they are closing my case. I feel sorry for the authorised service centre who had to relay this information as it is a real cop-out. Now, as for having Hyper-V enabled, I believe my DEVs with this issue will have it enabled and the ones who do not have it enabled are not experiencing the issue. I will do some more testing - But once I am back from holiday :)

So far so good - It looks like Hyper-V may be the issue - I am not holding my breath at this stage - But i would almost say that this is the cause as I have had no complaints since.

So - Removing Hyper-V has resolved the issue. Wondering I if should be pursuing Microsoft for a fix or if I should pursue HP/Intel.

So I have had this issue in Win8 since I installed it, and even more severly in the 8.1 preview (upgraded to 8.1 not clean install). I removed Hyper V and zero problems since.

This is using a Dell Vostro 260 Intel H61 chipset. USB Controller is reported as C200.

• Edited by MichaelAlexander1 Tuesday, July 16, 2013 4:59 PM Same issue

Thanks greenred2004 ... you save my day !

Exact same issue with an ASUS K43e: devices sometimes fail to start at boot time.

The chipset is an Intel Series 6, Uninstalling and rescanning for devices also works as a workaround for me.

• Edited by adhielink-online Friday, August 29, 2014 4:50 AM

I have had the same issue for years now on my ASUS N53SV.

It seems to happen randomly on cold boot. It happens to the 1C26 most often.

A possible related note: I can't seem to get the intel chipset to update from 6.3.9600.17238 to the latest reference 10.0.27 from Intel. Perhaps intel has fixed the issue but the Asus N53SV just doesn't support the reference drivers?

I have had the same issue for years now on my ASUS G53SW.

I install windows 10!!!   And i had SAME ISSUE !!!!

Where Microsoft? Where ASUS???

And I found that this issue also with hyper-v

• Edited by Maxim Shusharin Thursday, July 30, 2015 6:34 AM

Another one here where Hyper-V was causing the issue. Had the problem every other boot when running Windows 8.1, just upgraded to Windows 10 and the problem worsened and prompted me to resolve it. Thanks all those that have pointed out the fix.