we had solved this problem in sp1, and distributed an msi package to all clients. we just put in sp2 and the problem returned. this only affects non-administrator clients. is there a fix for sp2?

Hi berli, From your description, the issue is caused because the clients have no proper permission to update its client print active control from the report server. You can pulish the print package though Active Directory, see http://support.microsoft.com/kb/280579 on how To Install ActiveX Controls in Internet Explorer Using the Active Directory. Here is the article http://blogs.msdn.com/b/mariae/archive/2010/04/13/error-unable-to-load-client-print-control-when-printing-reports-in-reporting-services-summary-of-all-possible-causes-at-april-2010.aspx with more detailed steps on how to publish it if you encounter permission issue. thanks, Jerry

hi all, as I said, previous solutions DO NOT WORK with SP2. Jerry, I am afraid your suggestion does not help either. I have opened a call with Microsoft and they have acknoledged the problem and have escalated it to engineering. now we wait. david???

Anything from Microsoft on this? I have the same problem with my Terminal Server users and have tried the various solutions found in this and other forums and blogs (.msi, runas, manual extraction and install) the only thing that works is keeping them as members of the Administrators group - obviously a poor solution. Interesting point about an install request being made everytime http://social.msdn.microsoft.com/Forums/en/sqlreportingservices/thread/9b15ebe8-f7ac-499c-bdeb-0e58f5195467. Seems like this could be why nothing works with non-admin users. Hope Microsoft supplies a hot-fix and you can share your success with us all. Dave

nothing as of yet. they are working on it and it has been passed onto engineering US. stay tuned david ???

The problem is that the new file cabinet is not installed within the sql service pack sp2 - an oversight. The new cabinete version was emailed to us from Microsoft. We turned it into an msi package and distributed it to all our clients via actrive directory. This solved the problem. Here is their email on how to extract it yourself. I am hoping that Microsoft will put the file online and send me a link. If they do, I will post it later. David I not sure if it will help, but here is an easy way to get the cab from the msi of report viewer 2010 You just need to simply extract the exe file with winrar After extracting you will find the reportviewer_redist2010core.cab inside. Hope it will help… ???

David, Great that you got it working. Can you be a little more specific with what you did in your msi? Did you extract the files within and install/register them? Did you just have to drop the .cab somewhere? Thanks, Dave

this is microsoft's response: Hello David, Following our talk, here is an explanation of the issue and how we have fixed it. Issue description: the new report viewer print control wasn't replaced on the SQL 2008 SP2 update. Solution: 1. Make sure the ..\Reporting Services\ReportServer\bin\RSClientPrint-x86.cab file can be override and re-install SP2 2. Install SQL server 2008 R2 on a test server and copy the cab from: ...\Reporting Services\ReportServer\bin Thanks, Noam Binyamini Israel GTSC - Professional Support Engineer Microsoft Customer Service and Support ???

Hi Berli I'm having the exact same probelm. Would you be able to email the file that Microsoft sent to you to me so that I can fix this now instead of waiting for Microsoft to post it up on their site. Thanks in advance CTS

Hi Berli I'm having the exact same probelm. Would you be able to email the file that Microsoft sent to you to me so that I can fix this now instead of waiting for Microsoft to post it up on their site. Thanks in advance CTS

would be glad to. my public email, which is rarely checked, is berli1@yahoo.com. email your address and I'll send the file. post here once you've emailed it so I know to check that email. ???

would be glad to. my public email, which is rarely checked, is berli1@yahoo.com. email your address and I'll send the file. post here once you've emailed it so I know to check that email. ???

Thanks I have just PM you on that email account. Thanks for the fast response CS

Thanks I have just PM you on that email account. Thanks for the fast response CS

I replied with the attached file. it is 238 KB. hope it helps david???

I replied with the attached file. it is 238 KB. hope it helps david???

Hey David just wanted to say thanks I tried it and it worked. You have saved me a roasting off the manager lol.... Thanks again great stuff, still not too happy that Microsoft let this one slip through the net like they have. Regards Charles

Hey David just wanted to say thanks I tried it and it worked. You have saved me a roasting off the manager lol.... Thanks again great stuff, still not too happy that Microsoft let this one slip through the net like they have. Regards Charles

my pleasure. I felt the same way when our printing stopped working for a few days, until this was resolved. ???

my pleasure. I felt the same way when our printing stopped working for a few days, until this was resolved. ???

Hi Berli I'm having the exact same probelm. Would you be able to email the file that Microsoft sent to you to me so that I can fix this now instead of waiting for Microsoft to post it up on their site. Thanks in advance CTS would be glad to. my public email, which is rarely checked, is berli1@yahoo.com. email your address and I'll send the file. post here once you've emailed it so I know to check that email. ???

Hi berli1@yahoo.com , I have sent you a PM requesting for th file ... Can you please send it it to me ? I am having issues with teh same form our users that needs resolution ASAP. Thanks for your help DVP Rao

Thank God I came across this thread last night, I was about to put a gun to my head. Any idea when the .cab is going to be available for download?

file sent. good luck david???

Hi Berli1! I've just sent a request for the file as well - I have the issues on two Terminal Services and some pc's as well. Hope it solves it! Thanks for your time! Regards, JanK

file sent. please post whether it helps or not so that others can benefit too. david???

Just a quick question regarding the installation itself. I have extracted the .inf, .dll and .rll files into a directory. Now, do I right-click the .inf file and install it on the Terminal Server (as admin)? Or do you want me to replace the files at the Reporting Server itself? Cheers, JanK.

The updated .CAB file worked. Thanks! I renamed the existing RSClientPrint-x86.cab file in the \MS SQL Server 2008\MSRS10.MSSQLSERVER\Reporting Services\ReportServer\bin folder, and moved the supplied .CAB in there instead. No restarts necessary. I then unregistered (as admin) the rsclientprint.dll file from the Terminal Server, removed the rsclientprint.* files and tried opening and printing a report. I could then install the component in IE again, and it worked immediately for all non-admin users. Thanks, berli!

Hi berli, I sent you an email requesting the file. Thanks in advance. Jeff

file sent. I hope it helps. ???

HI berli, Need that .cab too, sent u an email. Thanks in advance Rakonjac

file sent???

Thanks man, it works like charm, microsoft faild:)

berli: Looking for the file as well! Thanks for all the work in finding a solution. Brenden

Can I get the file too? Can't believe Microsoft dropped the ball on this one. We are trying to deploy a data warehouse of 200+ reports, and hit this major roadblock of "unable to load client print control" Seems Microsoft would've learned something from all those years of Active X and 'dll ____'. TIA Roz

file sent.???

I do not see an email from you to reply. pleae send me one and I reply with the file. email lists above ???

file sent. Thanks for sending the file (although I didn't use it). My scenario is I'm using SQL 2008 SP2, VS2008, .NET 3.5, CRM 4.x and when I upgraded to SP2 is when I started to have this problem. What I did was deleted all the RSClientPrint*.* files (13 rll files, 1 inf and 1 dll) from the Windows\System32 folder and installed the ReportViewer2010 Redistributable on the SQL Server. Went back and tried to print a report and it installed and worked like a charm.

Hi Berli, Would i be able to get a copy of the file also please? I have emailed you public address. Thanks in advance.

I am having the same issue in our test envt. Could i get that file (.cab)? Email : shardul811@hotmail.com Thanks in advance.sshah

I am having the same issue in our test envt. Could i get that file (.cab)? Email : shardul811@hotmail.com Thanks in advance.sshah

file sent. PLEASE REMEMBER TO POST ON THIS FORUM THAT YOU ARE REQUESTING THE FILE. I DO NOT CHECK THE PUBLISHED EMAIL OFTEN. REQUESTS SEND WITHOUT A POST HERE, MAY WAITING QUITE A FEW DAYS OR WEEKS UNTIL i DISCOVER THEM???

Thanks. It did solve my issue. I renamed the current RSCLIENTPRINT-X86.cab file and copy the new one to the same location. Unregistered the rsclient*.dll and then removed all the rsclient*.dll, rsclient*.inf files. Try to print the report and it asked for ActiveX installation. Installed the Print control and it worked just fine. No more error message or warning for admin/non-admin accounts. Great!!!sshah

Thanks. It did solve my issue. I renamed the current RSCLIENTPRINT-X86.cab file and copy the new one to the same location. Unregistered the rsclient*.dll and then removed all the rsclient*.dll, rsclient*.inf files. Try to print the report and it asked for ActiveX installation. Installed the Print control and it worked just fine. No more error message or warning for admin/non-admin accounts. Great!!!sshah

Hi Berli, We are experiencing the same problem after we installed SQL Server 2008 SP2. May I have a copy of the file too? Thanks.

Hi Berli, I'm new at this, so please bear with me. I requested a copy of the file via email, but would also like to know if there is any update from Microsoft regarding a resolution to this issue. Thanks,

file sent. I have not heard of anything new from microsoft. several possible solutions have been posted on this thread. some basically reinstall after deleting the file manually. others use the file sent to me via microsoft and simply replace it which is effectively the same thing. hope it helps and maybe someday microsoft will fix this in a service pack berli1 ???

Thanks. It solved the problem.

could you please send me the cab files as well? It appears I have the same issue on my SP2 box. Thanks!

please send me an email to which I can reply. the email is posted above???

thanks...i sent the e-mail. Greatly appreciated.

Beril Could you send me a cab file also? I am witnessing the same issue. Thanks

Beril Could you send me a cab file also? I am witnessing the same issue. Thanks

It appears that the file works for 32 bit clients but not 64. Any thoughts on where to get the 64 bit version?

install on a new machine and copy the files rename the files _old and reinstall good luck???

install on a new machine and copy the files rename the files _old and reinstall good luck???

I received the file. Will let you know if it worked. Thanks

Please can you send me the file, I've emailed you.

New cab file works like a charm. Thanks Berli

Can you please send the file to me too? We have the same problem after installing SP2. Thanks so much.

Berli, can you please send the file to me as well? I sent my e-mail address to your public e-mail address. Thanks so much

files sent. good luck. please post and vote if it helps???

Hi Berli, would you be so kind as to send to me too....thanks for helping us out.

Worked like a champ... thanks for helping out....

Hi Berli, I need that file, too. BR, Andrei

files sent???

Hi, Berli.... Please send me the cab as well. Email sent to your yahoo email. Thanks, Joan

Could you email a copy of the CAB to me as well? I emailed your yahoo account. Thanks. Frank

Could you email a copy of the CAB to me as well? I emailed your yahoo account. Thanks. Frank

For some reason, my email to you is awaiting delivery. Who knows why. So, I figured I might as well start building out an SSRS R2 server, I've been thinking about setting one up anyway. I did that this afternoon and pulled the files off that. Just knowing WHAT to do was 90% of the battle. Really surprised I didn't hear about this problem before tripping over it. Thanks for the help. Frank

I sent the files and then found this post. I guess you didn't need them after all. please vote this thread as helpful anyway berli1???

Can you please send me this file? send to jorgenw@reaktor.no regards

Thanks alot. Worked very well:)

Hi All, The issue is with Reporting Services SP2 and has been fixed in Cumulative Update 2 for Reporting Services 2008 Service Pack 2. KB Article detailing the problem: http://support.microsoft.com/kb/2431178/ CU2 for SSRS 2008 SP2: http://support.microsoft.com/kb/2467239 Regards, Jerry

Hi All, The issue is with Reporting Services SP2 and has been fixed in Cumulative Update 2 for Reporting Services 2008 Service Pack 2. KB Article detailing the problem: http://support.microsoft.com/kb/2431178/ CU2 for SSRS 2008 SP2: http://support.microsoft.com/kb/2467239 Regards, Jerry

finally Microsoft seems t be dealing with this. if someone tests out their solution and finds that it workds, ple\se post so I can verify thier solution berli1???

finally Microsoft seems t be dealing with this. if someone tests out their solution and finds that it workds, ple\se post so I can verify thier solution berli1???

files snet. please reply and vote if they helped berli1???

Hi All, Installing cumulative update http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=2467239&kbln=en-us SQL Server 2008 - All (Global) - x64 - sp2 - SQLServer2008_PCU2_CU2_2467239_10_00_4272_x64 - 2008 - 10.00.4272.00 - 236475699 - 1/13/2011 10:07:10 PM worked for me! Thanks Jerry. Regards, Frank

Berli, can you please send me this file? You can send the file to ilija.lazarevski@ugd.edu.mk Regards

Dear Berli, Would you kindly email the file that Microsoft sent to you to my following email, buddhishani@hotmail.com Thanks in advance Buddhikka

Dear Berli, Would you kindly email the file that Microsoft sent to you to my following email, Thanks in advance Buddhikka

thanks for the confirmation???

files sent. please vote if they helped???

The updated .CAB file worked. Thanks! I renamed the existing RSClientPrint-x86.cab file in the \MS SQL Server 2008\MSRS10.MSSQLSERVER\Reporting Services\ReportServer\bin folder, and moved the .CAB files I recived from Berli to the bin folder(\MS SQL Server 2008\MSRS10.MSSQLSERVER\Reporting Services\ReportServer\bin folder). I then unregistered (as admin) the rsclientprint.dll file from the client pc, removed the rsclientprint.* files and tried opening and printing a report. I could then install the component in IE again, and it worked immediately for all non-admin users. Great Solution save our time and cost Thanks once again Beril Buddhikka

Worked for me very well. Thanks alot.Regards, Ilija Lazarevski

Can you please send the cab file (x86 and x64) to dan.b.martin@gmail.com? Thanks!Dan Martin

berli, Can I Get the file too? (We really should post this some where) NightWinggl@gmail.com Thanks a million!

Hi berli, Can you send me the cab file as well? motosport3@yahoo.com. Thanks.

Berli, Can you send me the file as well.Have sent an email to your public email. Thanks in advance, Priya

files sent. hope they help.???

Thanks Berli.Got it. One quick question though,everyone say "removed the rsclientprint.* files" just wanted to know from where,which folder do we have to remove all those files. I got the fact that we have to replace the existing cab files in \MS SQL Server 2008\MSRS10.MSSQLSERVER\Reporting Services\ReportServer\bin with what you have sent.After that what do I have to do? Thanks,

The updated .CAB file worked. Thanks! I renamed the existing RSClientPrint-x86.cab file in the \MS SQL Server 2008\MSRS10.MSSQLSERVER\Reporting Services\ReportServer\bin folder, and moved the .CAB files I recived from Berli to the bin folder(\MS SQL Server 2008\MSRS10.MSSQLSERVER\Reporting Services\ReportServer\bin folder). I then unregistered (as admin) the rsclientprint.dll file from the client pc, removed the rsclientprint.* files and tried opening and printing a report. I could then install the component in IE again, and it worked immediately for all non-admin users. Great Solution save our time and cost Thanks once again Beril Buddhikka???

Hi Berni, Could you please send me mentioned files ? Thanks. mail: vbugarsk@gmail.com

files sent.???

We are having the same problem on PCs and terminals. please if you can send me the file? I have emailed you my email. pls if you can give also short instructions on how to fix the problem with the file you will email me. Thanks, Michla.

fils sent. look through this thread. various people have stated how the files should be replaced. hope it helps berli???

Thanks a lot! I will check it out!

Thanks a lot! I will check it out! Now we are having a diffrent problem: in IE it works greate but when we try to print from winforms on the TERMINAL the report returns an error. so we tried to refresh the report and reprint but then we found out that all of the clients printers had disappeared from the printers popup. any one have a solution?? pls HELP!!

Hi Berli, We are experiencing the same problem after we installed SQL Server 2008 SP2. May I have a copy of the file too? Thanks. leytoo

no problem just send an email to my public email address and let me know when have done so (post here)???

hi Berli, Thanks a lots for your help. Leytoo

Hello, Thanks for your help but i have remplace the file, and i have the same error. Thanks, Leyto

The updated .CAB file worked. Thanks! I renamed the existing RSClientPrint-x86.cab file in the \MS SQL Server 2008\MSRS10.MSSQLSERVER\Reporting Services\ReportServer\bin folder, and moved the supplied .CAB in there instead. No restarts necessary. I then unregistered (as admin) the rsclientprint.dll file from the Terminal Server, removed the rsclientprint.* files and tried opening and printing a report. I could then install the component in IE again, and it worked immediately for all non-admin users. Thanks, berli! try this???

Is it possible to send me the files aswell? Thanks in advance. EDIT: Got the files and worked like a charm. Thank you very much.

only if you send me your email address???

Hello Berli, Could you please send the files to my address as well? Having exactly the same problem. stoffelierke@hotmail.com Thanks!

Hi, Can u please send the files to my Email id as well? karan.panchal@live.com Thanks in advance

Hi Berli, Could you send me a copy of the file as well please? Many thanks for your help and support. Ive sent you a PM. Luke Demus

Hi, Could you send me the files please? mirviks@hotmail.com Thank you in advance

files sent. please post and vote if they helped???

Hello, I have the SQL Server 2008 R2 version, may I have the .cab file please?

only if you send me your email berli1???

i have uploaded the files to http://cid-bc74baa4acf8a884.office.live.com/browse.aspx/rsprint%20files?Bsrc=EMSHYH&Bpub=SN.Notifications you hopefully can download them at will berli1 ???

i have uploaded the files to http://cid-bc74baa4acf8a884.office.live.com/browse.aspx/rsprint%20files?Bsrc=EMSHYH&Bpub=SN.Notifications you hopefully can download them at will berli1 ???

i have uploaded the files to http://cid-bc74baa4acf8a884.office.live.com/browse.aspx/rsprint%20files?Bsrc=EMSHYH&Bpub=SN.Notifications you hopefully can download them at will berli1 PS to speed up the downloading of this thread, I am deleting many messages where I simply stated that I sent the files. i will continue to send the files to anyone who asks if the download fails. remember to send a email to my public email. it is safer than posting your email on a pyblic forum ???