Web Remote with SCCM
This is my first post on this excelent forum and I like to say Thanks ALL for you help and time. I'm using Ron Crumbaker's Web Remote Console v3.21 to allow the HelpDesk folks to remote control the user's machines, and everything is working fine under SMS 2.0. We are in the process to replace the SMS 2.0 with SCCM, but now Sccm has 2 remote tools: Rc.exe for windows xp and Remote.exe for windows 2000 (sms 2.0 only have remote.exe). All the HelpDesk peole are using winxp. In my lab I found out that in order to remote a 2k box, I need to launch remote.exe (like on sms 2.0), but remote.exe doesn't work when launched from a XP box only Rc.exe, but Rc.exe doesn't recognize theSccm agent installed on 2K box and vice versa. I'm wonder if is this the reason why Ron Crumbaker is delaying his new web tool (SMS Web Essentials v4.02)? Does anyone have the same problem, andthe solution? Thanks again.
March 17th, 2008 6:50pm

I will post the workaround just in case somebody has the same problem. After installing and uninstalling the sccm console the web remote tool worked fine, so there is something left behind that is allowing the web tool to work. I will capture the registry and the HD changes, before and after the console installation, and post the results here. But the workaround for now isinstalling and uninstalling the console.
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March 18th, 2008 4:38pm

A new Version called Web Essentials is coming out in the next month that is built specifically for SCCM.
March 18th, 2008 5:03pm

Yes, I know, I also sent a email to Ron, but there is no date defined and his first post was almost a year ago (04/05/07), http://myitforum.com/cs2/blogs/rcrumbaker/archive/2007/04/05/the-end-of-life-for-the-web-remote-tools.aspx, and I need as soon is possible. I will wait 2 more weeks and hopefully Ron will be able to release the new version.
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March 18th, 2008 6:27pm

I talked to him about 3 weeks ago. He was trying to get it ready for a debut at MMS 2008 which is at the end of April. I would think you should see it sometime before then.
March 18th, 2008 8:54pm

I am working hard on this... However, this is not the issue for why the program has not been released yet...its a growing project and I want to make sure it is solid for everyone. To make this work for SCCM, you need to modify the remote tool command line. It's simple as far as getting the command to work. However, you will need to check the OS version of the client before you run remote.exe versus rc.exe. The remote.exe is for the older clients (Win2k) while rc.exe is for WinXP and higher. So, you need to check the client OS version prior to initiating the command.
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March 19th, 2008 12:30am

Hi Ron, thanks for your reply. I did that I added some logic to check the OS first and also inclued a wscript.echo showing me the OS before proceding (Set objWMIService = GetObject("winmgmts:"& "{impersonationLevel=impersonate}!\\" & pcname & "\root\cimv2")>Set colOSes = objWMIService.ExecQuery("Select * from Win32_OperatingSystem")>For Each objOS in colOSes>WScript.Echo objOS.Version>Next> It's working fine, but the problem is that remote.exe only works under w2k box, and rc.exe under winxp. Example: From a xp box trying to remote a w2k box: Type the computer name and click Remote Tool button, PopUp show me the OS (in this case w2k), than run remote.exe, a error msg appears because remote.exe doesn't run under win xp, if I run rc.exe the new xp remote tool window appears then I type the w2k computer name, but rc.exe doesn't recognize the agent installed on the win2k box, and give me a message (agent not found). Thanks again for your help.
March 19th, 2008 6:37pm

Hello all,I know this was asked previously, but I was wondering if anyone has updated information on the release date of SMS Web Essentials v4.02? Thanks in advance,
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April 30th, 2008 5:10pm

Anybody have the new SMS Web Essentials v4.02?
January 11th, 2009 1:04pm

I've been hoping for this too.....2 years and counting....
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October 1st, 2009 12:15am

nothing yet :'(
October 1st, 2009 8:25am

any updates yet on when this will be available? greg.colucci@bldr.com
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May 25th, 2010 5:03pm

Hi, any news now when it's available? @Ron: Could you provide news or maybe the beta version? Thanks. Regards, ckuever
April 12th, 2011 5:53am

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