Where to start
Hi There; We have just had SCOM 2007 dumped into our lap from our Parent organization, and management here want it configured yesterday. I want to use the console to "tailor" the alerts that are issued before allowing them to view, so there isn't needless panic from our management staff. I also need to change what is viewed for everyone - I've done this in "Personalize view" but I need to ensure that everyone who will be using this and/or the Web console only sees the criteria I've chosen. Question: Where do I go to make these selections global or system wide? Thanks. Gregg
November 18th, 2010 10:09am

I would recommend jumping into the administration tab and making some custom groups. Go to Security -> User Roles. Make a copy of one of the "default" groups (likely read-only operator), and from there you can set up which tabs, views, and classes of alerts they can see. It's worked well for me by separating our engineering team from our Operations staff from our Management, who all have different views they need to see to do there jobs. Then add their accounts from AD to the group. It applies to both the web console and regular console.
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November 18th, 2010 11:13am

I would recommend jumping into the administration tab and making some custom groups. Go to Security -> User Roles. Make a copy of one of the "default" groups (likely read-only operator), and from there you can set up which tabs, views, and classes of alerts they can see. It's worked well for me by separating our engineering team from our Operations staff from our Management, who all have different views they need to see to do there jobs. Then add their accounts from AD to the group. It applies to both the web console and regular console.
November 18th, 2010 11:13am

Thanks very much! No doubt I'll have more questions for the forum as I get further into this.
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November 18th, 2010 11:39am

If you have never used SCOM before, I would recommend reading the guides, subscribe to some of the great blogs out there (especially those from MSFT support), and installing something in a lab where you can play around with a SCOM system to get used to all the oddities.Regards, Blake Email: mengotto<at>hotmail.com Blog: http://discussitnow.wordpress.com/
November 18th, 2010 12:54pm

Hi Gregg, Regarding role-based security of SCOM and how to create user roles, I would like to share the following with you for your references: Role-based Security in Operations Manager 2007 http://technet.microsoft.com/en-us/library/bb735424.aspx How to Create an Author User Role in Operations Manager 2007 http://msdn.microsoft.com/en-us/library/bb309604.aspx How to Create an Operator User Role in Operations Manager 2007 http://msdn.microsoft.com/en-us/library/bb309649.aspx How to Create a Read-Only Operator User Role in Operations Manager 2007 http://msdn.microsoft.com/en-us/library/bb309710.aspx Hope this helps. If you have any questions or need any information about SCOM, please feel free to post in our forums. We are happy to be of assistance. Thanks. Nicholas Li - MSFT Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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November 18th, 2010 11:52pm

hi Personalise view doesn't work the way you want. Anyone with rights to the console can personalise it to see whatever columns they like. It is a pain in all respects as most people will want to see the repeat count field so everyone will need to set it. As others have said, you'll need to use roles to configure the views that people can see from a security perspective. Some other useful guides - about the best place of OpsMgr related stuff: http://blogs.technet.com/b/kevinholman/archive/2010/09/02/operations-manager-101-download.aspx?wa=wsignin1.0 Good Luck GrahamView OpsMgr tips and tricks at http://systemcentersolutions.wordpress.com/
November 19th, 2010 1:17pm

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