Hey all,

I have come across a frustrating issue with SCCM 2012 while trying to install Software update point,

Environment: 1 X single site sccm 2012 SP1 5.00.7804.1300

Wsus to install updates - want to enable Service update point to deploy updates.

History: the Wsus server was configured and initialized doring the original installation, i reinstalled the WSUS without initial config.

 

Problem:

the SCCM is unable to install the SMS_WSUS_Control_Manager

Event Log Errors:

Event 1016:
On 07/04/13 21:13:56, component SMS_SITE_COMPONENT_MANAGER on computer SCCMSRV.DOMAIN.LOCAL reported:  Site Component Manager failed to install this component on this site system.

Solution: Review the previous status messages to determine the exact reason for the failure. Site Component Manager will automatically retry the installation in  minutes. To force Site Component Manager to immediately retry the installation, stop and restart Site Component Manager using the Configuration Manager Service Manager.

Event 6703:

On 04/07/2013 21:10:35, component SMS_WSUS_SYNC_MANAGER on computer SCCMSRV.DOMAIN.LOCAL reported:   WSUS Synchronization failed.
 Message: WSUS update source not found on site SYN. Please refer to WCM.log for configuration error details..
 Source: getSiteUpdateSource.
  The operating system reported error 2147500037: Unspecified error

The WCM.log indicated that updates KB2720211 + KB2734608 event though the updates are installed several times.

Checking for supported version of WSUS (min WSUS 3.0 SP2 + KB2720211 + KB2734608)~  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 18:45:57.056-180><thread=5972 (0x1754)>
Checking runtime v2.0.50727...~  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 18:45:57.058-180><thread=5972 (0x1754)>
Did not find supported version of assembly Microsoft.UpdateServices.Administration.~  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 18:45:57.196-180><thread=5972 (0x1754)>
Checking runtime v4.0.30319...~  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 18:45:57.197-180><thread=5972 (0x1754)>
Did not find supported version of assembly Microsoft.UpdateServices.Administration.~  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 18:45:57.210-180><thread=5972 (0x1754)>
Supported WSUS version not found~  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 18:45:57.211-180><thread=5972 (0x1754)>
STATMSG: ID=6607 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_WSUS_CONFIGURATION_MANAGER" SYS=SCCMSRV.domain.local SITE=SYN PID=3276 TID=5972 GMTDATE= 04 15:45:57.211 2013 ISTR0="SCCMSRV.domain.local" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 18:45:57.211-180><thread=5972 (0x1754)>
Remote configuration failed on WSUS Server.~  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 18:45:57.212-180><thread=5972 (0x1754)>
STATMSG: ID=6600 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_WSUS_CONFIGURATION_MANAGER" SYS=SCCMSRV.domain.local SITE=SYN PID=3276 TID=5972 GMTDATE= 04 15:45:57.212 2013 ISTR0="SCCMSRV.domain.local" ISTR1="" ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 18:45:57.212-180><thread=5972 (0x1754)>
Setting new configuration state to 3 (WSUS_CONFIG_FAILED)~  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 18:45:57.214-180><thread=5972 (0x1754)>
Waiting for changes for 60 minutes  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 18:45:57.214-180><thread=5972 (0x1754)>
Trigger event array index 0 ended.  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 18:45:57.215-180><thread=5972 (0x1754)>
SCF change notification triggered.~  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 18:46:02.977-180><thread=5972 (0x1754)>
Populating config from SCF  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 18:46:02.977-180><thread=5972 (0x1754)>
Waiting for changes for 60 minutes  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 18:46:02.981-180><thread=5972 (0x1754)>
Shutting down...  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 18:53:59.991-180><thread=5972 (0x1754)>
Shutting Down...~  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 18:53:59.994-180><thread=5972 (0x1754)>
SMS_EXECUTIVE started SMS_WSUS_CONFIGURATION_MANAGER as thread ID 7164 (0x1BFC).  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 19:15:33.486-180><thread=5940 (0x1734)>
This SCCMSRV.domain.local system is the SMS Site Server.~  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 19:15:33.539-180><thread=7164 (0x1BFC)>
Populating config from SCF  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 19:15:33.551-180><thread=7164 (0x1BFC)>
Setting new configuration state to 1 (WSUS_CONFIG_PENDING)~  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 19:15:33.554-180><thread=7164 (0x1BFC)>
Changes in active SUP list detected. New active SUP List is:~  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 19:15:33.554-180><thread=7164 (0x1BFC)>
    SUP0: SCCMSRV.domain.local, group = , nlb = ~  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 19:15:33.555-180><thread=7164 (0x1BFC)>
Updating active SUP groups...~  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 19:15:33.555-180><thread=7164 (0x1BFC)>
Waiting for changes for 1 minutes  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 19:15:33.556-180><thread=7164 (0x1BFC)>
Wait timed out after 0 minutes while waiting for at least one trigger event.  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 19:15:34.560-180><thread=7164 (0x1BFC)>
Timed Out...~  $$<SMS_WSUS_CONFIGURATION_MANAGER><07-04-2013 19:15:44.598-180><thread=7164 (0x1BFC)>

Event 1:

System.NullReferenceException\r\nObject reference not set to an instance of an object.\r\n   at Microsoft.ConfigurationManagement.ManagementProvider.WqlQueryEngine.WqlQueryPropertySingleItem.get_IntegerValue()
   at Microsoft.ConfigurationManagement.AdminConsole.SoftwareUpdateHelper.DisplayUtilities.GetSupSyncStatusIcon(Object sender, ScopeNode scopeNode, IResultObject resultObject, AssemblyDescription& resourceAssembly)\r\n

Any ideas?

Reagards

Asaf

• Edited by btasaf Monday, July 08, 2013 8:45 AM Delete some things

Hi Jason

The WSUS server console and role is installed on the local server.

The server (SCCM 2012 + WSUS) is installed on a server 2008 R2

• Edited by btasaf Sunday, July 07, 2013 6:20 PM add some things

That's one of the problems, both updates are installed, restarted the server after each update.

still i cannot see the updates in the update list, and the WCM.log shows that both are required.

when i installed the updates with /q logfilelocation.log

it shows that both are installed sucsessfully

• Edited by btasaf Monday, July 08, 2013 8:43 AM updates

How did you install WSUS in the first place?

Maybe it's time to uninstall and re-install to ensure everything is done properly.

Also note that 2734608 includes 2720211.

I already performed a reinstallation of the WSUS server.

with no initial config and still unable to install the SUP

How did you install WSUS in the first place?

Also, can you open the WSUS console and connect to the local WSUS instance?

(Please answer both questions including the one previously posed -- not trying to be rude -- but we need more info than it just doesn't work and that's why we're asking questions that we'd like you to answer so we can try to help but if you don't answer the questions, we can't help much if at all.)

WSUS was installed and configured and work fine a few monthes ago as a part of the first try to install SUP before aplying SP 1 to SCCM.

Both SCCM and WSUS are installed on the same server.

now we want to deploy all updates from SCCM SUP, and the installation failed. 

after researching online, uninstalled WSUS completely from the SCCM server, and removed SUP from the Site and rebooted the server.

installed WSUS 3.0 SP2, when initial config of the WSUS popped up i canceled it, the only config i made is at the installation wizard, set the port to 8530, folders location and internal DB.

>> i am able to open the WSUS console and connect to the "localhost" but no settings are configured.

installed update 2734608, reboot.

Installed SUP.

and here we are.

• Edited by btasaf Tuesday, July 09, 2013 1:05 PM shelby

Yes, I know this is an old post, but Im trying to clean them up. Did you solve this problem, if so what was the solution?

Since no one has answer this post, I recommend opening  a support case with Microsoft Customer Support Services (CSS) as they can work with you to solve this problem.