DearWhen I receive a .docxattachment by e-mail I download it. it will be a compresed folder so i need assistant to how to fix this issue eventhough i'm using office 2007.thanks

Hello,What do you mean by in compressed format? do you get that by in .zip, .cab, .rar etc format? or you mean the by attribute have been changed to compress?Please explain your issue in little bit more detail.Arun Kumar | MCSE - 2K3 + Messaging | ITIL-F V3

Hellowhen I want to dowblopad the attachment (which is .docx) I receieve save it to the desktop and when I want to save it the file type will be compressed folder and it will be compressed and as i enter the folderr i see more than one folder.Note that this happens only on this PC the others are working normally and I'm using office 2007 on it.thanks

Hi, Can you open the .docx file in Outlook directly? You mentioned it will become a compressed folder, so check the files properties, whats the file extension? Rar or zip? Thanks, Elvis

As you said this is only happens on this PC then i guess this is machine specific issue and nothing to deal with exchange as in how exchange handling this .docx attachment.lets do one thing. reset the .docx extension and ensure it should only open with Microsoft Word ONLY!. hold the left shift key of your keyboard->right click-> Open with and select Microsoft Word application. Check the checkbox down mentioning that associate this extension with the above program.Arun Kumar | MCSE - 2K3 + Messaging | ITIL-F V3

any update on this?Arun Kumar | MCSE - 2K3 + Messaging | ITIL-F V3

It is successful partialy.I used the shift key and then open with and I succeded in opening it in word but the problem is that every time I want to download such a file I want to follow the same proccess eventhough I clicked on "always use the selected program to open this kind of files".thanks a lot

Hi,Could you put here what is under the following keys in your registry?HKEY_CLASSES_ROOT\.docxHKEY_CLASSES_ROOT\Mime\Database\Content Type\application/vnd.openxmlformats-officedocument.wordprocessingml.documentHKEY_CLASSES_ROOT\SystemFileAssociations\.docxRegards,Zoltnhttp://www.clamagent.org - Free Antivirus for Exchange http://www.it-pro.hu http://emaildetektiv.hu

Hi Mlebanon, Can you open the .docx file in Outlook by double-clicking it? Can you open the .docx file in desktop normally? I would like to explian this is Exchange Server forum, the best place for the issue is Outlook newsgroup or Windows forum: Outlook newsgroup http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.outlook.general&mid=84089d43-99b2-42c0-92ba-35d66455e3fa Windows forumhttp://social.technet.microsoft.com/forums/en-US/category/windowsvistaitpro/ Thanks, Elvis