04I in MessageInfo field of Tracking Results
Have a user complaining that a meeting request was not delivered to an internal recipient. There was one other invitee to whom the message was delivered.When performing message tracking, for the participant who was not delivered, the MessageInfo field contains "04I" and the EventID field shows "Received" instead of delivered. The other user to whom this was addresses shows a "Delivered" EventID with a time stamp in the MessageInfo field. What does 04I mean? Where did this message go - it was obviously recieved.
August 5th, 2009 6:48pm
http://technet.microsoft.com/en-us/library/bb124375.aspx?ppud=4lists the different fields. Note that the MessageInfo field is relevant for DELIVER and SEND events (Its the data and time in UTC), but not really for RECEIVE events. Since it was received and not delivered, I would check in the local queues on the Hub Transport.
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August 5th, 2009 8:01pm
I would also check if User had created any rules in OL which might be preventing him to recv these meeting requests. and would try launching his OL using outlook.exe/cleanrules
Vinod
|CCNA|MCSE 2003 +Messaging|MCTS|ITIL V3|
August 6th, 2009 2:18pm
Hi Jim,
As Andy explained, if a message is submitted by using Outlook/OWA and deliver to local user, you should get two events:
EventID Source
Receive StoreDriver
Deliver StoreDriver
The Receive event indicated that message is submitted to Hub Server for processing.
The Deliver event indicated that the message is delivered to mailbox.
Therefore, please let me know whether senders mailbox and recipients mailbox are on same mailbox server.
In addition, as Andy suggested, please review Queue Viewer to check whether the message stuck in the queue.
How to Use the Queue Viewer
http://technet.microsoft.com/en-us/library/bb124789.aspx
A quick tour of Queue Viewer in Exchange Server 2007
http://msexchangeteam.com/archive/2007/01/09/432124.aspx
Mike Shen
TechNet Subscriber Support in forum
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August 7th, 2009 6:19am
Hi Jim,Any update regarding the issue?Mike
August 13th, 2009 10:19am