503 This email server requires authentication
I have a supplier that cannot send email to me. When they send an email message they receive an undeliverable email message that says:There was a SMTP communication problem with the recipient's email server. Please contact your system administrator.<My_Supplier's_Domain.com #5.5.0 smtp;503 This mail server requires authentication when attempting to send to a non-local e-mail address. Please check your mail client settings or contact your administrator to verify that the domain or address is defined for this server.>I'm using an Exchange 2007 server running on Windows Server 2008. I receive email from other people at other companies. Is this a problem with my Exchange 2007 server settings or is it a problem with my supplier's mail server? What can be done to resolve this problem?
February 4th, 2010 9:42pm
Hi,Is the supplier used your Exchange server to relay the email when sending the external email?If it is, please try the below article:http://msexchangeteam.com/archive/2006/12/28/432013.aspxIf not, this is the issue of the supplier's mailbox server. Please ensure the supplier's mailbox server has the permission to allow themself send the outbound email.ThanksAllen
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February 8th, 2010 8:33am