Greetings I have successfully setup Address Book Policies so that Staff and Students only receive their respective Global Address Books. These policies work well on all our workstations using Outlook 2010 and OWA, but on a Terminal Session (Server 2003), Outlook 2010 only displays blank/empty Address Lists. Has anybody had any similar problems or read any article that could point me in the right direction. Many Thanks Craig

When you search the Empty GAL you able to retreive something ? How Outlook 2010 online mode behaves in a workstation ?Satheshwaran Manoharan | Exchange 2003/2007/2010 | Blog:http://www.careexchange.in | Please mark it as an answer if it really helps you

Hi, Are you using roaming profile? How about the issue when outlook is in online mode? Please try to use test e-mailautoconfiguration and then post the result here. Outlook clients receive error 0x8004010f when downloading the Offline Address Book http://blogs.technet.com/b/exchange/archive/2007/04/19/3401966.aspxXiu Zhang TechNet Community Support

When you search the Empty GAL you able to retreive something ? How Outlook 2010 online mode behaves in a workstation ? Satheshwaran Manoharan | Exchange 2003/2007/2010 | Blog:http://www.careexchange.in | Please mark it as an answer if it really helps you Thx When I search the "empty" assigned GAL, users do appear. The Search option had defaulted to "More columns", when I select the "Name only" radio button, all the correct users appear. Thank you for assisting me with my basic user error.

Hi, Are you using roaming profile? How about the issue when outlook is in online mode? Please try to use test e-mailautoconfiguration and then post the result here. Outlook clients receive error 0x8004010f when downloading the Offline Address Book http://blogs.technet.com/b/exchange/archive/2007/04/19/3401966.aspx Xiu Zhang TechNet Community Support Thank you Xiu for replying and showing me this new "e-mail autoconfiguration", I'm sure to use it in future troubleshooting. The problem turned out to be me, as you can see in the solution. Thanks again for your assistance.

Nice Thought Xiu !!Satheshwaran Manoharan | Exchange 2003/2007/2010 | Blog:http://www.careexchange.in | Please mark it as an answer if it really helps you