ActiveSync didn't work for few user. their people can't connected from their mobile my user and few user mailbox size is below 100 MB is working fine with activeSync. if i user 3rd party software for active sync then i can connected but didn't sync mailbox.
An ActiveSync session is being attempted with the server.
Errors were encountered while testing the Exchange ActiveSync session.
Additional Details
Elapsed Time: 19642 ms.
Test Steps
Attempting to send the OPTIONS command to the server.
Testing of the OPTIONS command failed. For more information, see Additional Details.
Additional Details
An HTTP 403 forbidden response was received. The response appears to have come from IIS7. Body of the response: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/>
<title>403 - Forbidden: Access is denied.</title>
<style type="text/css">
<!--
body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:#EEEEEE;}
fieldset{padding:0 15px 10px 15px;}
h1{font-size:2.4em;margin:0;color:#FFF;}
h2{font-size:1.7em;margin:0;color:#CC0000;}
h3{font-size:1.2em;margin:10px 0 0 0;color:#000000;}
#header{width:96%;margin:0 0 0 0;padding:6px 2% 6px 2%;font-family:"trebuchet MS", Verdana, sans-serif;color:#FFF;
background-color:#555555;}
#content{margin:0 0 0 2%;}
.content-container{background:#FFF;width:96%;margin-padding:10px;}
-->
</style>
</head>
<body>
<div id="header"><h1>Server Error</h1></div>
<div id="content">
<div class="content-container"><fieldset>
<h2>403 - Forbidden: Access is denied.</h2>
<h3>You do not have permission to view this directory or page using the credentials that you supplied.</h3>
</fieldset></div>
</div>
</body>
</html>
HTTP Response Headers:
request-id: 1a16f8cd-065c-4607-9d93-b61252f73ebd
X-CalculatedBETarget: svra-mb01.rahimafrooz.com
X-MS-BackOffDuration: L/-470
X-DiagInfo: SVRA-MB01
X-BEServer: SVRA-MB01
Cache-Control: private
Content-Type: text/html
Set-Cookie: ClientId=PFOLBCNWKQHGMTKLNUW; expires=Fri, 13-May-2016 06:18:53 GMT; path=/; HttpOnly,X-BackEndCookie=S-1-5-21-861269413-2292068261-2578460679-500=u56Lnp2ejJqBysuamZ3GnJvSycyeydLLm8ea0p6byMbSnsuZms/GncmdzZzMgYHNz87K0s/J0s7Mq8/Jxc7Gxc7N; expires=Sat,
13-Jun-2015 06:19:12 GMT; path=/Microsoft-Server-ActiveSync; secure; HttpOnly
Server: Microsoft-IIS/8.5
X-AspNet-Version: 4.0.30319
X-Powered-By: ASP.NET
X-FEServer: SVRA-CAS01
Date: Thu, 14 May 2015 06:19:12 GMT
Content-Length: 1233