Hi Guys, Am new to exchange 2007, keep getting error while doing activesync from mobile device with error: mail.domain.com could not be contacted or you do not have permission to synchany settings i missed out?

I hope Certificates are in place also your account is enabled for active sync I would ask you to check below couple of things from server end. http://msexchangeteam.com/archive/2007/05/30/439568.aspx Vinod |CCNA|MCSE 2003 +Messaging|MCTS|ITIL V3|

Added to Vinod's post, once everything is set as per vinods suggestion, test the connectivity through the below urlhttps://www.testexchangeconnectivity.com/The below articles for informational purposehttp://www.msexchange.org/articles_tutorials/exchange-server-2007/mobility-client-access/uncovering-exchange-activesync-enhancements-exchange-server-2007-service-pack-1.htmlhttp://technet.microsoft.com/en-us/library/bb124396.aspxHope this helps...

Hi VINOD, Thanks for reply, in the OWA i can see the 'mobile device' tab in the options field so i assume activesync is enabled? The list is empty though, cause i am having errors with syncing?

Hi RockSlow, Thanks for reply, i had did a test in the URL on 'Exchange ActiveSync' with 'Synchronize All Items in Inbox folder' and 'Ignore Trust for SSL' checkbox checked,an ot wentthru successfully.However when i did a test withonly 'Synchronize All Items in Inbox folder' checkbox checked i go theerror as below:Attempting to Resolve the host name mail.domain.com in DNS.Host successfully ResolvedAdditional DetailsIP(s) returned: x.x.x.x Testing TCP Port 443 on host mail.domain.com to ensure it is listening/open.The port was opened successfully. Testing SSL Certificate for validity.The SSL Certificate failed one or more certificate validation checks.Test StepsValidating certificate nameSuccessfully validated the certificate nameAdditional DetailsFound hostname mail.domain.com in Certificate Subject Common name Validating certificate trust for Windows Mobile DevicesCertificate trust validation failedAdditional DetailsCertificate chain could not be built. You may be missing required intermediate certificates, See KB 927465 for more details.I have tried looking in KB927465, but the resolutions are talking about adding the intermediate cert, i am usingMS CA.On the mobile device,howdo i 'Ignore Trust for SSL'?Thanks inadvance!

Hi,Check out the below article to resolve the error..This issue occurs because an intermediate certification authority (CA) certificate is not present on the device or on the Exchange Server server with which you are synchronizing.http://support.microsoft.com/kb/927465

Thanks all, resolved by checking on IIS default website ->SSL -> Ignore SSL Cert.