Exchange 2007 Beta 2 running on a Windows 2003 SP1 test machine.AD & mail domain Beta.local created for test purposes.I create a bunch of users and try to add a second SMTP address to their account in ESM (Recipient configuration / Mailbox node). I want to set the additional address to be the primary address, but when I click apply the configuration reverts back to the original one. If I clear the "Automatically update email addresses..." checkbox, everything works as I desire. Then I try to remove the original (first) email address, okay I can remove that... but as soon as I select that checkbox again the deleted address come back and it's the primary one again. Very weird...So I have a look at the default policy in the Organization configuration / Hub transport node, but I cannot find anything relevant there. How this default policy works in Exchange 2007??? Why can't I delete or modify a user's default email address???Thank you.

If you've configured the recipient to be "automatically updated" (ie - it has its email addresses set according to email address policy rather than manually by the admin), then the primary email address will ALWAYS be set from the email address policy. If you try to set it to a different email address, you'll see this exact behavior you describe. You can still add secondary email addresses, but the primary -- reply-to address -- will always be reverted to the one specified by the email address policy. If you want the primary email address to take on a different format, you will either need to remove this recipient from "automatically update" and set it manually, change the setting on the current email address policy, or create a new email address policy (of higher priority) that matches to this recipient and set the proper primary email address on that new EAP. Evan Dodds - MSFT

Hi Evan, thanks for your reply. I opted for the second solution (ie create a new email address policy of higher priority) but before that you need to create a new Accepted Domain under the Accepted Domains tab. Thanks again.

You only need to add a new accepted domain if the new smtp address is actually a different domain. That might be inferred, but I just wanted to point it out anyways :-) If you are just wanting to seta new smtp address with a different format (such as first.last@domain.com), then you don't need it.

Hi Ben,yes I wanted to add a new different SMTP address. Then creating a new e-mail rule of higher priority, I could see all users are automatically updated with the new SMTP address as their primary address.

Hey everyone. I am having the same issue with creating a new SMTP domain (previously called new recipient policy in 2003). I looked for the new tab "accepted domains" but I don't see it anywhere in the Exchange Management Console. I searched the help for it, and it says you have to do it with the command line shell. I did this, and that worked, but I don't see the users I made with the new SMTP domain name. I also can't figure out how to set the new domain as the default for the users.(I used custom filters in 2003 to do this fordifferent LDAP custom queries)It seems to have been a bit easier in 2003, but maybe since I am missing tabs in the console I have another issue? I just downloaded the latest build, and still don't have the tabs..... any ideas?

Where exactly in the console are you looking? The accepted domains tab will show up under the Organization configuration, Hub Transport section. Did you deploy a server with the Hub Transport role? As far as making the new domain the default, this is in the same section, under E-mail address Policies. You go through the wizard, and add the new domain into the policy, then set it as the Reply address. Hope this helps.

Thanks Ben. I was in the wrong area in the console.I need start getting use to the new command line interface!!