I have a user request to allow automatic replies, in rules, for a shared mailbox in my org. They would like customers to receive a notification when they send a message to the box. I have found a couple of methods to do the forwarding, and prevent looping issues, by first forwarding messages to an Automatic-Reply mailbox/mail enabled folder which, in turn sends the reply.

I am stuck on allowing the Auto-Reply mailbox to create rules with reply-to actions. I know I can allow this at the Org level but, does anyone know of a way to allow this for a specific user, group, or shared mailbox? Also, limiting domains won't work as the incoming messages could be from anywhere. I really need to control who can set up AutoReply rules.

Thanks in advance for any ideas,

Will

Hello

tip: enable auto fw on org and create rule to block