My backup Software failing with the below error. Any insight ? I am taking the Information Store backup 4/17/2011 7:25:02 PM - Warning bpbrm(pid=3880) from client Exchange: WRN - can't open object: Microsoft Information Store:\First Storage Group\Mailbox Store (EXCHANGE) (BEDS 0xE000FEA9: The Backup Exec data store encountered a problem during the operation. See the job log for details.) 4/17/2011 7:25:02 PM - Warning bpbrm(pid=3880) from client Exchange: WRN - can't open object: Microsoft Information Store:\First Storage Group\Public Folder Store (EXCHANGE) (BEDS 0xE000FEA9: The Backup Exec data store encountered a problem during the operation. See the job log for details.) 4/17/2011 7:25:02 PM - Warning bpbrm(pid=3880) from client Exchange: WRN - can't open object: Microsoft Information Store:\First Storage Group\Log files (BEDS 0xE000FEA9: The Backup Exec data store encountered a problem during the operation. See the job log for details.) Any comment will be appreciated ________________________________ Thanks Zahid Haseeb zahidhaseeb.wordpress.com

What does the job log say?Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

job logs ?Any comment will be appreciated ________________________________ Thanks Zahid Haseeb zahidhaseeb.wordpress.com

It's right there in the error message. Perhaps you ought to ask in a Backup Exec forum.Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

Hi, According the warning message , it seems as the backup agent failed to establishes communication and initializes a backup with the MSExchangeIS service on the target Exchange server. So I suggest you doing the following setups: 1. Restart MSEXChangeIS services on the target Exchange Server. 2. Restart Volume Shadow copy Services on the server that install backup software. 3. Make sure your backup software support VSS . The following list describes the Exchange Server 2003 backup with Volume Shadow Copy service process: 1. The backup program (or agent) runs a scheduled job. 2. The Volume Shadow Copy service Requestor in the backup program sends a command to the Volume Shadow Copy service to take a shadow copy of the selected Exchange Server 2003 storage groups. 3. Volume Shadow Copy service communicates with the Exchange Server 2003 Writer to prepare for a snapshot backup. 4. Volume Shadow Copy service communicates with the appropriate storage provider to create a shadow copy of the storage volume or the storage volumes that contain the Exchange Server 2003 storage group or storage groups. 5. Volume Shadow Copy service releases Exchange Server 2003 to resume ordinary operations. 6. The Volume Shadow Copy service Requestor verifies the integrity of the backup set prior to informing Exchange that the backup was successful. Backing Up Exchange Server 2003 Databases Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.